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“Average Italian”

Johnny's Italian Steakhouse- Eau Claire
Ranked #5 of 238 Restaurants in Eau Claire
Certificate of Excellence
Price range: US$18 - US$35
Cuisines: Italian, Seafood, Steakhouse, Wine Bar
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Description: Johnny’s Italian Steakhouse Eau Claire brings a new dining experience to the heart of the Chippewa Valley. Located in the beautiful Holiday Inn and Suites, Johnny’s offers guests a casual dining experience in an elegant setting. Johnny’s Blue Bar has an extensive selection of wine and cocktails. Our Culinary Institute of America trained Executive Chef prepares delicious steaks, seafood, Italian specialties and desserts.
Reviewed 18 May 2014 via mobile

Out for a Saturday evening looking for am upscale experience. Service was very slow. Drunken steak was small overwhelmed by a huge mound of potatoes. From the bartender to our waiter it seemed they were too busy trying to upsell the menu rather than make genuine recommendations.

Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 May 2014

Our team spoke about your comment yesterday in our manager’s meeting and the word “oasis” was discussed. From your comment it sounds to me we were just like any other business concerned about the sale and not concerned about the guest. Well, we cannot be an “oasis” without something you need and we believe what you are looking for is our ability to listen. We will be addressing our team’s need to listen.

Thanks for the comment and rest assured we are listening.

-Mike Adams, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (312)
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273 - 277 of 312 reviews

Reviewed 16 May 2014 via mobile

First impression walking into this new hotel was, "Wow! This is amazing!".

However the establishment is lacking experience in the service and food industry. As a business traveler, we decided to try the bar and food. Bar staff were super inexperienced. Service was slow. They tried.... The food was OK, but had been clearly sitting in the kitchen a LONG time to get cool. The sauces were cool and set up. The cheese on the chicken Madeira was cold, not melted....

I could go on, but it will take a new manager or customer food focused person to kick this into gear.

Thank artandbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 May 2014

As a result of your review we have added another bartender onto our staff during the evening shift Tuesday – Saturday evenings and also a specific qualified team member from our culinary department again Tuesday – Saturday nights as a menu expo.

You were right in pointing out our deficiency in service both at the bar and for menu items coming out of the kitchen. It is our belief we will make significant impact on our shortcomings as noted and I thank you for taking the time to let us know about them.

Mike Adams, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Took hubbie to Johnny's for a birthday meal. The restaurant had an ambience of a high class supper club. Server matched our wit and humor. The steaks were fabulous, great selection of drinks but no ice cream drinks to top off the meal .....so we drank other after dinner specials.

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Thank Judi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

Good food and service. Had a good crab cake and steak with cheese crust, will not order it again. Mashed potatoes tasted ok, but didn't look very appetizing. Very high prices.

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Thank OleBSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

We went here recently and were impressed at the atmoshpere and service. Great steaks and food, without the losy service usually found around Eau Claire. Go! It's worth it!

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1  Thank Kongemau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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