This was my first time staying at a Sleep Inn and I was a little less than impressed. Things were chaotic at the front desk as there was a new employee training and there were a large number of guests checking in for a wedding. I have no problem with employees training but I feel that perhaps the timing could have been better. I was originally pleased that my room would be on the 3rd floor as I always request the highest floor. When I opened the door to the room, however, I found it had not been cleaned. As it was after 5 PM on a Friday, I found this to be rather preposterous. I returned to the desk and was offered a room on either the 2nd or the 1st floor. I took the room on the 2nd floor which was quite large and comfortable but had a view of the roof of the adjoining conference center. To say the least, the view was pretty awful and certainly not worth the same price as a room with a different view. Naturally there were children running around in the room directly above us, which is why I always request the top floor.
The staff was courteous and was able to get us a new room quickly, but I would have preferred to keep the original room and have it cleaned. There was no explanation as to why it was not cleaned when check-in had begun two hours earlier. I will admit that my aggravation with the situation probably colored my overall opinion, but the ridiculous view certainly didn't help matters. I didn't request a 3rd change because I knew how booked the hotel was with the wedding and I really hate being on the 1st floor (and who knows what THAT view would have been!).
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- Also Known As:
- Sleep Inn Chippewa Falls
- Chippewa Falls Sleep Inn