How we wished we had read the reviews before we booked 3 nights in a "cottage" at this resort. As we drove up to the resort in the late afternoon we immediately thought we had been misled by their advertisments. What sat before us what an old, dilapidated building that was in desperate need of maintenance. On check-in the staff were courteous but we were a little puzzled about why they requested payment in full up front, when usually hotels will ask for this when you leave so refused to pay the balance until check out.We were directed to the cottage accommodation and were appalled at the condition of the facilities and furnishings offered to us. We were completely put off by rooms that were old, poorly kept, and dingy. There was nothing "quaint "about it – it is just old and tatty. The carpet was filthy and full of stains. Nothing was properly sanitized. The bed linens so old that you could almost see through the sheets and the towels grey and rough. There was the strong smell of mildew and unclean conditions. The cottage was little more than a shack It did not meet standards described in their advertisement for a two bedroom property. In one corner sat an old TV. The other corner had old cabinets containing a sink, small microwave & mini-fridge. A 2-person couch sat on the opposite wall. There was no crockery or cooking equipment and except for a mini bar of soap, there weren't any other amenities in the bathroom such as a hair dryer. Everything--furniture, carpet, windows, walls and bathroom was very dated --35 + years old. We decided to go back to reception and tell them that we could not stay and were offered alternative accommodation, which on inspection was equally appalling. At this point we left and stating that we would like our deposit returned and we would not authorize any further charges. Needeless to say due to their terms & conditions we havent seen our money and are in the process of negotiating further. This facility had been grossly misrepresented on the website and they should not be in the tourist board brochure as they do not reflect the standard of accomadations available in Door County.
- Also Known As:
- Alpine Resort & Golf Hotel Egg Harbor
- Alpine Resort And Golf
- Alpine Resort Egg Harbor
- Alpine Hotel Egg Harbor
- Alpine Resort & Golf Egg Harbor, Door County, WI