The view from our room was fabulous. The room overall is great with modern kitchen, comfortable bed, couch, TV, furniture, and balcony. However, the water pressure of the shower was too low though, making taking a shower not so much a pleasant experience. The tub was also a bit clogged. The video library is not up to date with only a few DVD available.
What made us really disappointing is the service. The staff that helped us checked in told us that because we're the only guests for that night, the said buffet breakfast is not provided, instead, she gave us a menu to order drinks and entrees so that they will make for us and deliver to our room at the desinated time. The menu instruction stated that each guest can only order 2 drinks and 1 entree. Because we thought we should not be punished by the fact that there are only two of us and the variety of the breakfast is suffered, I asked the staff to see if we can order more for free. She said we can order whatever we want at any quantity. Therefore, we did order more than what was instructed on the menu (but not overly) . In the morning, what we ordered was delivered, which is good. However, for the second morning, we're specifically required to only order 2 drinks and 1 entree for each person'; if we order more, they will charge to our account. We just did not like the inconsistency. The buffet breakfast is supposed to be ALL YOU CAN EAT, but today it is just because we're the only guests, so we could only order a limited amount of food. On the third day, when we checked out, it was the owner that is checking out for us. My husband asked him if anything other than the room rate was charged, and he did say yes, the food. If my husband did not bring up the question, we will not know that he charged the food we ordered for the first morning which is promised by his staff to be free. Although after our complaint, the owner did remove the charge, we still did not fee comfortable about this.
- Official Description (provided by the hotel):
- Spectacular water views dotted by Egg Harbor and the islands of Green Bay, secluded by the woods atop the bluff of the Niagara Escarpment. Each modern one-bedroom unit includes amazing king beds, patio or balcony, comfortable furnishings, full kitchens, and beautiful decor. Spacious remodeled bathrooms include hydro-massage whirlpool bathtubs and Italian porcelain tile. All of this set amidst gorgeous gardens, with an outdoor patio with grills and a pool overlooking the bay. Mornings include a gourmet home-cooked continental breakfast in the lounge, with seasonal items fresh from our garden. The Bay Point Inn is the perfect romantic retreat or getaway for couples and small families seeking a relaxing getaway that's in the heart of the best of Door County. ... more less
- Also Known As:
- Bay Point Hotel Egg Harbor
- Bay Point Inn Egg Harbor, Door County, WI