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“A cool place on a hot weekend”
Review of Pine Grove Resort

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Pine Grove Resort
Ranked #8 of 8 Hotels in Ephraim
Milwaukee, Wisconsin
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A cool place on a hot weekend”
Reviewed 28 July 2011

We stayed at the Pine Grove Motel for a long weekend in July. The weather was hot but the Pine Grove kept us cool and comfortable in the beautiful town of Ephraim Wisconsin. The hotel was beautifully designed with large, comfortable rooms that were nicely furnished. Many of the rooms have decks outside their sliding doors that provide a great view of Lake Michigan. It's location is among the best of Door County with the beautiful harbor just a few steps away across the street. The beach area is cozy in size but very well maintained. They have a nice picnic shelter with a gas grill on their private beach as well as comfortable chairs and lounges to watch the fantastic sunset. We found the rooms to be very clean and the staff to be extremely cordial and helpful. There are numerous fine restaurants nearby and the marina just down the way offers boating and sailing opportunities on the beautiful blue water. On cooler nights, their indoor pool and exercise center are perfect. We have stayed at several different lodgings in Door County over the years but none of them match the quality and value of the Pine Grove. We will definitely return.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank Justcruzn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Chicagoland
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 November 2010

We stayed in the family suite for a week and loved it - there were 8 of us total, including 4 young kids.

There are a few things that are a bit dated, the stove, the dishwasher - but we didn't use them anyway. The living room has the best sunset views in all of Door County, and the staff was more than helpful. There is a great little hut across the street with a gas grill and a picnic table to use and we cooked out there more than once. A short walk to Wilsons for some ice cream and then a dip in the hot tub and that makes a perfect day.

The pool and hot tub are are in great shape and kept clean. The water is kept at the perfect temp, we had to drag the kids out on a regular basis.

We have stayed at this resort more than once, and have reservations for next year, as this is a gem for a family vacation

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
2 Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenfield, Wisconsin
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 June 2010

Background:
In 2009, I stayed at Pine Grove with a friend. The front desk was very helpful and pleasant in making reservations. I noticed that there was a family suite with a great front view to the sunset and main HWY 42. This year, my family and I stayed at the family suite, which this is a review on.

House Keeping:
The house keeping was horrendous. When we arrived, no toilet paper was stocked, the fridge had smear marks on it and my Mom found a huge globbing semen stain on her comforter with a hair stuck in it. When she showed it to the young lady at front desk, they said, "Oh, we'll get you another one." Apparently this is occurs frequently??? During one day, house keeping did not even go in to clean my sister and brother-in-laws bedroom and bathroom.

Front-Desk:
The first stay with my friend had great service. This stay with my family was mixed. They seem to alternate between front-desk personnel frequently, which may account for the up-and-down quality of customer service.

Environment:
Overall, the view was great for the family suite. I really liked the layout (2 floors) and the open concept of the 1st floor. The pool was nice with another great view to the lake-front and sunset. The hot tub was positioned perfectly for this. The game room was nice, but only open until 10PM as it's in the pool room. I noticed that the bathroom had cracked caulking around the tub and the decor was non-existent.

How the Hotel can Improve:
- CLEAN the rooms thoroughly!
- Train front-desk personnel so that customer service is consistent.
- Spend some time upgrading the rooms: guest are looking for a get-away, not something less than what they have at home.

Overall: 3 stars

  • Stayed June 2010, travelled with family
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Helpful?
5 Thank nlorum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
555559, Manager at Pine Grove Resort, responded to this review, 16 May 2011
We are in the process of updating all our rooms at Pine Grove Resort.

All rooms have new carpeting and this season we will be adding ,new bedding, curtains and updating the bathrooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2010

Couldn't be happier with our stay at Pine Grove Resort. Went for a long weekend before summer season hits Door County. The resort was right across from the bay - they had a nice private beach with lots of patio chairs. Perfect place for a sunset and nice views of Anderson Dock. The resort was minutes from Sister Bay and Fish Creek.

The room was nice and open. The only thing to improve on would be the bathrooms. Ours was pretty outdated, the brown tiles were popping up on the bathroom floor. But even though it was aged, it was clean, so I can't complain too much.

The pool area was great. Really nice lighting at night. High ceilings, good view of the bay from their large sliding doors next to the hottub.

Great service - the man who checked us in was really friendly and gave us tips of things that were going on in the area. The continental breakfast was also a big plus!

  • Stayed May 2010, travelled as a couple
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Helpful?
2 Thank BackwoodsJess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2009

This is our family's favorite place to stay in Door County. Our rooms were clean, comfortable and spacious, and we had a lovely view of the bay from our balcony/deck. The staff was friendly and helpful. We especially enjoyed the hot apple cider and cookies in the evening, not to mention the coffee and continental breakfast bar in the morning. We hope to be back next year.

  • Stayed October 2009, travelled with family
    • Value
    • Location
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Helpful?
2 Thank rockncurlyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 August 2009

The room was large and airy; both beds were very comfortable. The balcony had a water view, just as promised. The pool was larger than the picture on the web site made it appear, and the view of the lake from the pool enhanced the experience. There is a new deck outside the french doors of the pool. We spent a lot of time on the pier and on the concrete patio near the lake. The view of the sunset couldn't be better. There are excellent restaurants within walking distance, and the location right in the heart of Ephraim is a good spot to visit shops and galleries, you can walk to boat rentals. The town is between Sister Bay and Fish Creek., making it an ideal spot for all kinds of recreational and artistic pursuits. Ephraim is a dry town, so not a lot of nightlife. The staff was friendly, the room was spotless both when we arrived and all during our stay, the welcome package in the room with snacks and a sport bottle, along with daily bottles of water in the fridge and packages of popcorn were a nice touch. We would definitely stay there again. The wireless internet connection was somewhat weak and did not always work in our room -- that was the only downside.

  • Stayed August 2009
    • Value
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Helpful?
2 Thank felitraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2009

Here is our special thanks to this awesome motel

We would like to send our thanks to you and your staff for providing us with such wonderful and hassle free accommodation during our recent stay. Everything ran smoothly from the day we booked our accommodation through your website to the day we departed. We were greeted with a warm and friendly smile from your staff upon our arrival and were made very welcome during our entire stay. This made for a very relaxing and enjoyable stay.
We would like to send a special thanks to Heather, who went out of her way to help us. During our entire stay in the United States (which was 4 weeks in total), we did not come across any staff member who performed to Heather's level at any time. Had we done so, we would have had an awesome trip!! We would hope that Heather be rewarded for her outstanding service and that she continue to help and greet other traveller's that visit your township in the way that she was to us.
We will be recommending to all our friends that they stay with you when they visit Door County and that one day we might return as well (its a bit far to travel to each year from Australia , but we will be back!).

  • Stayed July 2009, travelled with family
    • Value
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Helpful?
1 Thank Wintapup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pine Grove Resort

Property: Pine Grove Resort
Address: 10080 Water Street, P O Box 94, Ephraim, WI 54211
Phone Number:
Region: United States > Wisconsin > Door County > Ephraim
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Ephraim
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Pine Grove Resort 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
Welcome to the Pine Grove Resort. We are the only resort in Ephraim to have a piece of natural, untouched shoreline, along with a private sand beach that tapers gently into the water.Our rooms are spacious, comfortable and include many amenities free of charge. Our luxury suites include private whirlpool baths. From our heated indoor pool, whirlpool or new pool sundeck, you can gaze down to the sparkling water of Eagle Harbor. ... more   less 
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Also Known As:
Pine Grove Hotel Ephraim

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