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“Did not stay here but attended party in their breakfast room”

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Country Inn & Suites By Carlson, Fond du Lac
Ranked #2 of 14 Hotels in Fond du Lac
Certificate of Excellence
Tijeras, New Mexico
Level Contributor
190 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Did not stay here but attended party in their breakfast room”
Reviewed 24 July 2014

Staff were friendly and helpful. Some of the party folks stayed here and thought it was great. We had a nice party in breakfast room and they were very accommodating to let us use refrig and ice machine for drinks and food. Good time was had by all.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank chaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara S, General Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 8 August 2014
Thank you for the nice review. We strive to give all our guests exceptiona sevice, as well as our guests, guests. We hope to see you again if your travels bring you and your family back to the area.
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305 reviews from our community

Traveller rating
    177
    79
    32
    10
    7
See reviews for
135
49
24
78
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Washington State
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 July 2014

This hotel is hard to find in the town. They do not turn their lights on until it is dark. I stayed there for a week. Three of the days the person at the desk did not give me a wake up call which made me miss the free breakfast and be late to meetings. The room I was in was on the front side of the building and when they did turn the outside lighted on one spotlight was aimed into my window.
Expensive for a small town.

  • Stayed May 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank twopickypeople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sodame, General Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 24 July 2014
I apologzie for not getting your wake up calls, that is not exceptable and I will make sure the staff is aware of the importance of making sure all guests get awake up calls. Thank you for bringing it to our attention. I apologize for the lights, they are on a sensor and it automatically turns lights on. I will have our maintenance person check the senors.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
Reviewed 14 July 2014 via mobile

This past weekend we stayed at this hotel and the staff could not have been better.We were there for a family reunion that was to be held at lakeside park.After about three hours, the rain came.We went back to the hotel and the staff said we could use the breakfast room.We noticed they had an area out front of the hotel that was covered and had tables.The staff said we were welcome to use this space.We set up our chairs,our grill,and had a great time.
The hotel was well kept and the bed was sooooo comfortable!!! The breakfast was among the best we have had at this category hotel.The lady in the breakfast room,I think her name was Leezil,was AWESOME.This lady worked by herself and there could have easily been three people working this room.She went out of her way making sure everything at the buffet was stocked and made sure the guests had everything they needed.SHE DESERVES A RAISE!!
A big thank you to this wonderful hotel and the staff that made our reunion a great time!

Stayed July 2014, travelled with family
Helpful?
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sodame, General Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 16 July 2014
We are so happy that you had a great stay at our hotel. We are glad that we were able to help you keep your family reunion going, even through the rain. We do have a great staff and they love their jobs making sure guests are happy. I will make sure they are aware of the great complements you gave them. If ever your travels or family reunion brings you back to the area, we would be happy to see you again.
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Level Contributor
3 reviews
Reviewed 22 June 2014

We have been on a trip for a couple of days and staying and several hotels along the way. Upon our arrival today my son mentioned that his eyes hurt from the last pool. We found our room to be clean and inviting. Within a few minutes of unpacking, we got a phone call from the manager. She explained that she had lowered the chlorine level in the pool so that it would be more friendly for swimming. How thoughtful! The stay was wonderful. Thanks.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_fdlw, General Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 24 June 2014
Thank you for your stay at the Country Inn & Suites in Fond du Lac Wisconsin. I am glad we were able to make adjustments that allowed your child to enjoy swimming in our lovely pool.

Thank you for the review, and I hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Crosse, Wisconsin
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 June 2014

Could you please clean your halls & rooms with something that produces a pleasant smell? OK...I have a clear sense of smell....but...even so, if it smells old, worn, unclean...it probably is.
Turn on the A/C or heating unit....whew! The smell of burnt hair, dust...and who knows what else. We requested a quiet room, away from interstate traffic. Where did we wind up?? You guessed it...with windows overlooking Hwy. 41...a major truck route serving the state,and beyond...Chicago to Green Bay.....what NOISE & smell!
Check-in was less than inviting....but tolerable. Older looking, darker color lobby....I should have known! Halls, while wide, are dark...and the room doors are dark(!) green. If you take a quick look at competitor hotels, Hilton Garden Inns for example, you'll get an idea of what a 21st century hotel needs to look like.
We stayed here on a business trip largely based on previous customers' reports. I cannot imagine what these folks would say if they saw a modern hotel....yikes!
Well...we can't wait 'til morning when we can check out.....oh, boy!

Room Tip: Stay away from the hwy 41.....shop more carefully where you stay
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSE-FLYER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_fdlw, General Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 24 June 2014
I am very sorry that you were not pleased with the hotel. We are constantly trying to upgrade and update as resources allow.

I am sure that if you return the hotel will be more to your liking.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
177 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 18 June 2014 via mobile

Just want to say what a pleasant stay. The staff was great, rooms were nice and clean. Good pool area for adultsand children. Close to restaurants and shopping mall. The room rates were a little high for being a host hotel for a sporting event, but overall things were great. Enjoy your stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OGALkiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_fdlw, General Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 24 June 2014
Thank you for your kind words about our hotel. I am so pleased that the families were able to enjoy the pool.

Thanks again, and I hope to see you the next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jefferson, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 May 2014

My family and I love Country Inn & Suites chain. Always clean and comfy rooms and pool area. Welcome with warm cookies and clean and accommodating breakfast area. Above average breakfasts including eggs, biscuits, fresh fruit, oatmeal bar and waffles. But our favorite part is the staff that always seem to go the extra mile to make the guests comfortable. We travel with a young child who needs naps (in a bed not a car, sadly) but the staff tries their best to allow us early check in and late check out to allow for naptime. To get a little more bang for our buck, we are also part of their loyalty program which usually means a free/cheap room upgrade.

Room Tip: Join their free loyalty program (Club Carlson) even if you only travel a few times a year.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schmidts628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_fdlw, Guest Relations Manager at Country Inn & Suites By Carlson, Fond du Lac, responded to this review, 3 June 2014
Thank you so much for the fantastic review! We are so glad to see that all our staff is going that extra mile for you, with convenient check in and check out times. We are so glad you enjoy your stays with us, and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Fond du Lac

Property: Country Inn & Suites By Carlson, Fond du Lac
Address: 121 Merwin Way, Fond du Lac, WI 54937-8902
Phone Number:
Region: United States > Wisconsin > Fond du Lac
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Fond du Lac
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fond du Lac 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Inn Fond Du Lac
Fond Du Lac Country Inn

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