We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great winter getaway”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Abbey Resort & Avani Spa
Ranked #1 of 3 Hotels in Fontana
Certificate of Excellence
Chicago, Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great winter getaway”
4 of 5 bubbles Reviewed 20 January 2014

Our family and another family did a post-Christmas overnight at the Abbey Resort. We've wanted to start investigating Geneva Lake-area accommodations and this place delivered! The Abbey is a very nice mix of being both a classic, family friendly and one that tries to keep up with the times.

Rooms were nicely appointed and beds were comfortable. Kids loved the pool, the ice skating rink and watching the ice fisherman in the marina. We, on our own, found a great sledding hill.

Service here was fantastic - great staff. We also truly enjoyed the pianist, who seemed to always be playing somewhere on the weekend we were there.

Two things that keep this from being more than a 3 or 4 star review:
There is an A-frame structure, which really makes The Abbey "The Abbey." It is lovely and the interior near the Fontana Grill is quite nice, but the main part of this structure, it looks like, is reserved for special event stuff, and it is filled with really silly fake Italian looking decorations, very amateur and totally having nothing to do with the overall feel of this place. Maybe this is in transition - I know they are doing some renovations - but i hope there is a better use for that area at some point soon.
Also, I think they have a bit of work to do on the website: Some things are not worded in the clearest terms. For example, the website states that by staying in the hotel, guests have access to resort amenities, including the Avani Spa. Obviously, services would call for a fee, but it wasn't clear that just to enter the facility would incur a fee. Normally it wouldn't matter that much, but i was really looking forward to spending 15 minutes in the spa's steam room to help fight off a lingering cold. I couldn't justify the $25 entrance fee for 15 minutes of spa use.

We'll be back!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gratamama5173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Gratamama5173,
Thank you for your review of The Abbey Resort and Avani Spa. I appreciate your kind comments about our rooms and staff, and am happy to hear that your children were able to enjoy the pool, ice skating rink and activities. I will be sure to pass along your comments regarding the two items that kept you from giving us a five-star review, as we are always looking for ways to enhance the guest experience. We look forward to welcoming you and your family again.
Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,044 reviews from our community

Traveller rating
    464
    328
    145
    59
    48
See reviews for
293
392
17
86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (330)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 January 2014

I took my boyfriend to the Abbey for our Anniversary in January. We are both from Chicago and in our mid-twenties. Since it was the off season, I did not expect many people to be there, but to my surprise, there were!

While staying at the resort, we went to the Fontana Grill, the Helm, and the Lakefront. Our service at each was great, especially the Helm. We were served at the bar by Nathan and Austin. These guys were so awesome. After a night of great conversation, they comped us each a drink on the house. It is clear that they care about their patrons and take pleasure in getting to know the people that are staying at the resort. The house pianist, Tom Stanfield, was not only an incredible musician, but was so kind, conversational, and willing to take any requests. I can't say enough good things about the staff. At the Waterfront we were served at the bar by Barry. Again, such a great guy, and willing to help with all of our needs.

The rooms were very soundproof, extremely clean, and everything that we hoped for. The beds were... SO comfortable. Overall, we were looking for a relaxing trip away from the city, and that is what we got. We did not take advantage of the Avani spa, but we did go to the resort hot tub and pool and greatly enjoy those.

Check out Gordy's and Chucks just across the street for food/night life! Chucks is an awesome little dive bar. Staff was great, drinks were good, and the vibe was even better. Super fun!

Definitely recommend the Abbey.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Jamie H.,

Thank you for your five-star review of The Abbey Resort and Avani Spa and your very kind comments about our staff. I will be sure to pass along your comments to their respective managers. I am delighted to hear that you found our rooms extremely clean and everything you hoped for. You might consider signing up for our e-mail alerts to stay apprised of our specials and packages. We look forward to seeing you again.

Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Libertyville, Illinois
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

We had a group of 20 up for the multiple NYE parties and everything was great from the food to the bands!! Stayed in a waterfront room overlooking the harbor, went to the Grand Ball Party and Waterfront party, enjoyed lounging around the spa pool after a massage and had a great brunch on NY day. Looking forward to next year!!

Room Tip: Waterfront rooms are nice, but rooms back in the spa wing are noce if you plan to workout and go to...
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Kevin T.,

Thank you for your five-star review of The Abbey Resort and Avani Spa. It sounds like your group had a wonderful time ringing in the New Year at the lake. We look forward to welcoming you back again!
Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Three Lakes, Wisconsin
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

At the Abbey for a family Christmas get together and because of snow and cold had to extend 2 extra days before setting out on our trip south to Alabama. They gave us a great rate for the 2 extra days and all staff were very friendly and professional. Food was outstanding as was the service. We will stay at the Abbey again.

Room Tip: Get a room as close to lobby as possible or else be prepared to do a lot of walking !!
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvthewoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Luvthewoods,

Thank you for your five-star review of The Abbey Resort and Avani Spa. I am delighted to hear that our staff was friendly and able to accommodate you with your extended stay. Thank you for your comments about the food and service you received in the restaurants. I will be sure to pass it along. I hope that you made it safely to Alabama, and we look forward to your return stay.
Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington Heights, Illinois
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

Everything is always good ,pleasant,because we choose a harbor view,and we spend all day at the Spa area,wonderful pool,whirlpool,sauna,steam room,coffe station,with hot chocolate also,3-4 kind of juices to chose from,all kind of wonderful teas ,and of course you can order you food and they delivere at the Spa area.Since there are no children alawoud it is nice and peaceful ,to read,relax. Take a nap,and of course there is the Spa,were you can be pampered the way you want to be.Enjoy,Enjoy!!!!!!!!!!!!

Room Tip: Ask for Harbour view,it is very nice.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edith Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Edith Z.,
Thank you for your five-star review of The Abbey Resort and Avani Spa. Your time at the Avani Spa sounds absolutely wonderful, and I am so happy to hear that you were able to enjoy a relaxing and peaceful time. We have a number of spa specials available this winter and might suggest that you follow us on Facebook to stay apprised of our upcoming promotions. We look forward to seeing you again in April!
Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Streamwood, Illinois
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 17 January 2014

My wife and I had a very comfortable stay at the Abbey. It was very cold out side but it was nice and warm in our room. We had stayed there many year ago for a conference and we were pleased that the remodeled room looked so nice. We enjoyed it enough to want to stay at the Abbey again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Terry P.
Thank you for your five-star review of The Abbey Resort and Avani Spa. We value our return guests and are delighted to hear that you once again had a great experience. Thank you for noticing our renovations and we look forward to your next stay.
Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 16 January 2014

Looking for a quick two night getaway, we chose The Abbey due to an amazing rate deal they had going on. We could not have been happier. We had a king room overlooking the harbor. The room was decorated nicely, the bed was very comfortable, the linens were great. It was much more modern and updated than we expected.
We went in January, midweek, VERY slow time. The advantage was how uncrowded the place was. And the staff just fell over to make sure we got everything we wanted. Upon check-in, I asked about the view from our room. Immediately the clerk said that he had a more favored location available than what the computer had assigned, and so he switched us. We were there early, as well, but no issues. Room was made up, clean, and warm!
We had treatments at the spa. Very relaxing.
Ate at the harbor view restaurant for dinner one night. Good meal and great service. It was nice that both restaurants were open at this time of year; midweek winter many establishments around the lake are closed.
Got room service breakfast one day just to be able to stay in. Food was quite good.
We really enjoyed an undisturbed relaxing getaway at an unbelievable rate. We'll be going back!

Room Tip: Second floor, harbor view!
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swanbirds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara S, Guest Relations Manager at The Abbey Resort & Avani Spa, responded to this review, 24 January 2014
Swanbirds,
Thank you for your review of The Abbey Resort and Avani Spa. I am delighted to hear that you had such an enjoyable stay with us, and appreciate your kind comments about our staff and resort amenities. We look forward to welcoming you back!
Kind regards,
Sara Schmitz
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Fontana
4.2 mi away
The Ridge Hotel
The Ridge Hotel
#3 of 15 in Lake Geneva
4.5 of 5 bubbles 190 reviews
7.1 mi away
Geneva Inn
Geneva Inn
#1 of 15 in Lake Geneva
4.5 of 5 bubbles 475 reviews
5.4 mi away
Lake Lawn Resort
Lake Lawn Resort
#1 of 7 in Delavan
4.5 of 5 bubbles 960 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Maxwell Mansion
Maxwell Mansion
#5 of 15 in Lake Geneva
4.5 of 5 bubbles 170 reviews
7.9 mi away
Cove of Lake Geneva
Cove of Lake Geneva
#9 of 15 in Lake Geneva
3.5 of 5 bubbles 563 reviews
4.6 mi away
Inns Of Geneva National
Inns Of Geneva National
#12 of 15 in Lake Geneva
4.5 of 5 bubbles 83 reviews
Show Prices
Show Prices
Show Prices

Been to The Abbey Resort & Avani Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Abbey Resort & Avani Spa

Property: The Abbey Resort & Avani Spa
Address: 269 Fontana Blvd, Fontana, WI 53125-9604
Region: United States > Wisconsin > Fontana
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Fontana
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Abbey Resort & Avani Spa 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your The Abbey Resort & Avani Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Abbey Resort And Spa
Abbey Hotel Fontana
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing