We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very nice upgrades”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Germantown Inn
Ranked #2 of 4 Hotels in Germantown
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“very nice upgrades”
Reviewed 2 June 2014

I have stayed here several times recently. This hotel has been completely redone. Very nicely updated. The hotel is very clean and well maintained. Comfortable beds and upgraded bedding and nice thick towels. Good breakfast with the waffle maker and other varieties of breakfast foods. Nice hot meals. Friendly staff. I highly recommend this hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank sandraa33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

119 reviews from our community

Traveller rating
    67
    35
    12
    3
    2
See reviews for
41
30
4
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
mequon, wi
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2014

accomidating owners and great staff coupled w/ a very clean, comfortable room w/ all the amenities including a hot breakfast, wi-fi, indoor pool, 32" flat screen and high back computer chair made my stay very enjoyable to say the least.

another plus was shopping and a variety of restaurants were minutes away.

i highly recommend.. and i will be back.

randy k

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lowdraw55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germantown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2014

There was hair in the shower before I used it, garbage left in the main garbage can when I first entered the room, and crumbs on the floor in the main area which should have been easily observed by cleaning staff. The room did not appear to have been thoroughly cleaned. I did not feel comfortable with the level of cleanliness. It made me wonder what else had not been cleaned.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Erica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asha D, General Manager at Best Western Germantown Inn, responded to this review, 13 April 2014
Dear Erica Koeppel,

I sincerely apologize for the unacceptable cleanliness of the room and poor housekeeping service you have encountered during your stay. We expect all our employee to provide superior care and it is disheartening that you did not receive that. I assure you that I will take this very seriously and make it right.

The feedback that we received from you is very important for us to improve ourselves and provide excellent service. I hope you will give us another chance to meet your expectation.

Again Thank you for your remark.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winneconne, United States
Level 3 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2014

All around good quality Best Western. Right off the highway for business travel. Pretty Good value. Isolated from good places to eat. But there are plenty within a 15 minute drive. I will frequent them on business trips

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis metro
Level 5 Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 6 April 2014

Stayed two nights during area basketball tourney. Accessible location with restaurants within reasonable driving distance. Friendly, helpful staff! Breakfast was very, very basic. Room was quite comfortable, high ceilings, queen beds were very comfy, no traffic noise. Loved having fridge & mini microwave in the room. TV remote was often uncooperative which was annoying. Noted showerhead was too low for my 6' frame. Did not use the indoor pool so can't comment on that. Computer access in common area was sooooo sluggish it was unusable. Nice rooms, nice staff, decent location = a good value.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StLmetroMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mt.Pleasant, United States
1 review
Reviewed 17 March 2014

From making the reservation to arriving at the hotel, all was very good. We could not get in the room upon arrival, we were able to check in and were ready to go to our room later. We wer goven directions to our next place, and were treated very good.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jerome S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Bend, United States
1 review
Reviewed 3 March 2014

As said this hotel was great in pretty much every way accept that the TV remotes were basically non useable for anything even as simple as changing the channels and volumes was frustrating. Couldn't do much at TV either though it was very slightly better.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Matthew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
germantowninnandsuit, Webmaster at Best Western Germantown Inn, responded to this review, 14 March 2014
Dear Guest,

Thanks for your comments. We are unaware of any problems involving TV remotes, but we’ll recheck all of them to make sure they are in working order. I’m very pleased to hear that is the only problem you encountered during your stay, and our desk clerk could have likely resolved this for you. Thanks for staying with us -- and I sincerely apologize for this minor issue.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Germantown
0.3 mi away
Country Inn & Suites By Carlson, Germantown
1.7 mi away
Super 8 Germantown / Milwaukee, WI
1.6 mi away
Holiday Inn Express Germantown
Show Prices
Show Prices
Show Prices
3.7 mi away
Radisson Hotel Menomonee Falls
Radisson Hotel Menomonee Falls
#1 of 2 in Menomonee Falls
352 reviews
6.7 mi away
Comfort Suites Milwaukee - Park Place
8.0 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#1 of 1 in Jackson
46 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Germantown Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Germantown Inn

Property: Best Western Germantown Inn
Address: W190N10862 Commerce Cir, Germantown, WI 53022-3871 (Formerly AmericInn Lodge & Suites)
Phone Number:
Region: United States > Wisconsin > Germantown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Germantown
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Germantown Inn 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
Conveniently located off Highway 51/45 and 167 in Germantown, the BEST WESTERN Germantown Inn is in the suburbs and within the region of the Washington County Fair Grounds and the Mayfair Mall. Make yourself at home in one of the 46 guest rooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower and tub combinations, complimentary toiletries, and hairdryers, iron and iron board, coffee and tea makers, microwaves and refrigerators. The hotel has four rooms with one queen size bed with a whirlpool bath, two king suites and one king suites with the whirlpool bath and a fireplace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Best Western Germantown Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Americinn Hotel Germantown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing