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“"Yeah, sorry, that's our policy..."”

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Gun World Gander Mountain
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Reviewed 17 April 2012

The first time I came to this store a loved it and I jumped at the chance to return with a friend on a day off. However, the second time, guaranteed I will never return to the establishment again. I fully understand that a business needs to show profit and gross margin. This is very different from being a filthy, greedy b@st@rd. Not only was I offered slightly more than HALF what I was offered in trade at 3 local firearm dealers, but was also informed that the new item I was interested in was only available at full retail with a $57.00 charge to get it to the store. This was because they only had a color I didn't want and the color I did want was at their distributor. How did the other 1,500+ firearms get here, they done seem to be marked $57.00 over retail..... Folks, I'm in customer service, and that's BAD customer service. All the manager had to say was "Yeah, sorry, that's our policy... bye now, have a nice day." Nothing like being shoed out of a store with a 98% condition popular trade and $1,200 in your pocket!

5  Thank NicholiGorbachov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 December 2011

They advertise this specialty store to be the largest firearms store in WI and I'd have to agree. They have most every manufacturer including several I had not heard of before. My opinion is that their prices are fair, but not always they are not always the lowest cost dealer. For firearms enthusiasts, it is just a few miles from a large Cabela's so you can hit two stores in one drive.

4  Thank z0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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