We stayed here for one night with another family. Check-in was fast, and when we realized the rest of our family was on another floor we asked to be switched so that we wouldn't have kids going up and down in the elevators between rooms. Briar, the clerk on duty, made the change without any problems. Later in the evening, our group ordered food in and ate in the dining area in the lobby. Briar was very accommodating when we realized our restaurant didn't provide enough forks. He provided excellent customer service with each one of our small requests. He helped to make us feel like welcome guests.
In addition to Briar's customer service, all the staff who we encountered were friendly - even the maintenance guy. They all walked around with smiles and greetings. We needed to be up early for a youth triathlon and we were excited to find that the breakfast was open prior to the posted hours. We came back to our room after the event to check out and we were still treated to smiles and friendly greetings even though it was 11:30 and I am sure they were anxious to get the room cleaned for the next guests.
The hotel room was well appointed, but as other guests noted, there are no microwaves or refrigerators. This wasn't an issue for us as we were only staying for one night. The air conditioner worked well, and it was easy to control the temperature. The pool area was clean with plenty of tables and loungers for guests to spread out.
We would definitely stay here again if we need to stay for a night in Green Bay.
- Official Description (provided by the hotel):
- The Hampton Inn is rated by our guests as a favorite Green Bay Hotel on Trip Advisor. Enjoy our free breakfast, free wireless internet, and a large indoor pool & whirlpool. Recent $3 million renovation. Located in the entertainment center of Green Bay with restaurants and shopping nearby. Historic Lambeau Field, home of the Green Bay Packers is just a few minute drive. Hampton Inns are a proud member of the Hilton Family of Hotels. ... more less
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- Also Known As:
- Hampton Inn Green Bay Hotel Green Bay
- Green Bay Hampton Inn