Let me start by saying most people will find this hotel ok. The room is what you would expect at this price point. I enjoyed the free cocktail hour on Tuesday and the happy hour prices on week nights. It is attached to a Casino that is under renovation. As casinos go, it is smokey and small with a crowd that looks like they are spending their last dime because they have their new full oxygen tank for the night. The following things are indeed minor details but goes to the overall quality of the experience you can expect. They definitely didn't go to the Disney School of customer perspectives. I checked in and the alarm clock had the wrong time (not hard to fix but one of those little things you might not notice when done right). When I called for a wake up call the phone to the front desk rang endlessly (several minutes) so I gave up and roamed downstairs the desk clerk was around the corner away from the front desk talking away with a co-worker. The second night when I went to make tea the coffee maker still had grounds in it from the day before so I had to throw out the tea. I then couldn't get it to work at all. I call the front desk and was told "we will send up maintenance to look at it" how about just bringing me another one, even if it was user error (which it wasn't) wouldn't it be easier and make the customer happier just to switch it out? Again none of these things are deal breakers but didn't leave me with the impression that anyone has pride in this place. You won't be miserable here and compared to your other options in Green Bay is probably why they don't go the extra mile.
- Official Description (provided by the hotel):
- The Radisson Hotel & Conference Center Green Bay is located in Green Bay, WI. Our award-winning hotel is near Lambeau Field and Packers Hall of Fame and the Austin Straubel International Airport. ... more less
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- Also Known As:
- Radisson Hotel And Conference Center Green Bay
- Radisson Hotel Green Bay
- Radisson Green Bay
- Green Bay Radisson