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“very good hotel at an affordable price”

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Country Inn & Suites By Carlson, Green Bay East
Ranked #31 of 41 Hotels in Green Bay
Forest Park, United States
Level Contributor
3 reviews
“very good hotel at an affordable price”
Reviewed 19 August 2014

Staying at the country inn & suites is very relaxing and enjoyable. The rooms are clean, and tastefully decorated. The staff was very courteous. Breakfast is always great...we especially love making our own waffles. I also appreciate the lending library.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Ned B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 24 August 2014
Thank you for providing a Trip Advisor review for future customers to read! I am gald that you had a good overall experience. On behalf of the entire staff, we thank you for your business, and we look forward to your next stay.
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387 reviews from our community

Traveller rating
    153
    87
    62
    47
    38
See reviews for
191
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
janesvill, United States
1 review
Reviewed 16 August 2014

M wife, son, daughter, son-in-law & grandson just wanted to chill out in the area. There is so much to do within an hours drive. This hotel is easy to get to from the interstate. Very clean rooms, the Staff was VERY friendly & helpful. Pools were just the right size. The bathroom exhaust fan did not work, otherwise it a great time.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 18 August 2014
Thank you so much for taking the time to write a review regarding your stay with us! We are overjoyed that you had an excellent experience, and are grateful for your kind words. On behalf of the entire staff of Country Inn and Suites Green Bay East, we look forward to seeing you again soon!
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Chicago, Illinois
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 August 2014

We were looking for a hotel to stay near the Shrine of Our Lady of Good Help. This one was one of the closest and seemed at a reasonable price. The people/staff there were pleasant and tried to be accommodating. The location was ideal for us - near the shrine, near to Green Bay, area restaurants were good, and it is right off the highway. Unfortunately, that is all I can say good about it. The rest was not so good. The room was very musty smelling, with almost a pet urine odor. They offered another room 1 floor up, but it too had the same bad smell, if slightly better. Putting on the aircon helped some but not completely. The décor was dated and dingy. The floor was filthy with several carpet stains. All the seats of the chairs in the room also had stains. I didn't want to touch anything with my own skin, so I wore socks the whole time. The room information binder had scribbles on every single page. The TV channel guide was incorrect, and when we asked the front desk which channel was for the weather, they didn't know and they never got back to us with the answer. There was no paper or pens in the room, which doesn't seem like a big deal, but when you are traveling and want to write down the address of an area restaurant to take with you, having no paper or pen in the room (which I thought was standard practice) added to the annoyance of the situation. At night, the ceiling must be paper thin because we could hear every step the people were taking above us until we finally fell asleep at midnight. They had a pool that my daughter wanted to go in, but Murphy's Law hit, and it was closed due to maintenance so she never got to use it. For $159 for a suite (1 king, 2 twins, 1 bathroom, 1 sitting area), which I thought was a good deal, in hindsight wasn't, because the experience was so bad.

  • Stayed August 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank R_T867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 15 August 2014
Thank you for taking the time to complete a review on your recent stay with us. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I am grateful that you brought them to my attention. As a gesture of good will, I wish to extend a refund to you for the full amount of your stay.

Please accept our apology and we hope to see you again when your travels bring you back to the area. If you would like to discuss your experience further, please don't hesitate to contact me directly at the phone number listed below.
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Travellers are raving about these Green Bay hotels

Petersburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

We enjoyed this Country Inn and Suites. Very nice staff. Pool area was great. We enjoyed the restaurant connected to the hotel. The 15% discount was a nice perk! The room was clean and comfy. We would use this hotel when we return to Green Bay.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 15 August 2014
Thank you for the wonderful review! I will be sure to pass along the wonderful comments to our staff!
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Zeeland, Michigan
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 August 2014

My family and I stayed here the first week of August and used it as a nice access point to a trip to Door County. My family of five loved this hotel. The hotel is clean, has friendly service, and was much more affordable than other options we pursued further up the peninsula. Seriously, how many places will accommodate a married couple with three children for $120 per night and throw in a good breakfast and pool?

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank anamcaramn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 11 August 2014
Thank you for taking the time to complete a review on your recent stay with us. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay East, United States
1 review
Reviewed 9 August 2014

We traveled from Minneapolis for the Packer's Family night. We wanted to stay closer to the stadium but everything was sold out. We were concerned that the location would be a problem but it turned out to be very convenient. This is a great little hotel. The hotel manager (Kelly) was fantastic and the place is very clean. These hotels are generally a great value but the staff at this location makes it a top rated hotel in the area. STAY HERE!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 11 August 2014
Thank you for taking the time to write a review on your recent stay with us. It is this feedback from valued guests, such as yourself, that enables us to continue to offer the best quality and service possible.

I am happy to see that you had a good overall experience. Nothing could please me more than knowing that our guests have had an enjoyable stay at our hotel. I will be sure to share your wonderful comments with Kay!

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area.
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doesnt matter, United States
1 review
Reviewed 6 August 2014

fair experience made worse by the cost of the room. hotel pool area was nice except for the lack of towels. breakfast was fair even with not being busy they ran out of food items. would stay at country inn again just not this one

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Cory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle F, Manager at Country Inn & Suites By Carlson, Green Bay East, responded to this review, 8 August 2014
We appreciate you taking the time to complete a review regarding your recent stay with us. It is this feedback from valued guests, such as yourself, that enables us to continue to offer the best quality and service possible. I do apologize for the concern you have regarding the room rate. Our rates do fluctuate based on daily supply and demand, as well as to be comparable with other hotels in our market. If you would like to discuss this further, or have any questions, please feel free to contact me directly. I also apologize for the inconveniences you experienced with our Pool Area and Breakfast. I want to assure you that I have addressed these issues with our entire Staff and are working diligently on correcting these problems. On behalf of our entire staff here at Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and hope to see you again soon.

Michelle Francois
Assistant General Manager
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Additional Information about Country Inn & Suites By Carlson, Green Bay East

Property: Country Inn & Suites By Carlson, Green Bay East
Address: 850 Kepler Dr, Green Bay, WI 54311-8048
Phone Number:
Region: United States > Wisconsin > Green Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 41 Hotels in Green Bay
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Green Bay East 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Country Inn & Suites Green Bay East Hotel Green Bay
Country Inn And Suites Green Bay East
Country Inn Green Bay
Green Bay Country Inn

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