The people who worked the front desk were very nice, let me have people come in and out. Possibly because while they had guaranteed one rate and verified it a couple times, when I got there they suddenly couldn't do it, I had to make a new reservation and cancel my old one. They did work with me on a rate, so it was just more of a nuisance after a long day than anything else.
Didn't spend any real time in the room till after 1030pm and it smelled strongly of cigarettes. Didn't bring my dog there till 1130, when I meant to go directly to bed. There were ants on the nightstand! Front desk switched me to a room that seemed alright- at first. After the heat was on for 10 minutes or so it started to smell like car exhaust. The lamp was broken so that the bulb was hanging by a wire but still turned on. Fire anyone? I was really ready to just cope, but with the plastic pad on the bed, old creaky springs and just complete discomfort of the bed, I was too unhappy with the room and worried about the inevitable backache to stay. I had to check out at 130am.
I called the next day to talk to the manager and of course he was "in meetings all day" and "had been there earlier." Funny, when I called the customer service line and they called him he had "had meetings in the morning and just came back." He finally called me and was rude, insulting, accused me of lying about the bugs, and accused me of just being hard to please and trying to get a free room. Yeah. My dog had to go to the groomer because he smelled like exhaust. I had them use flea shampoo just in case!
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- Also Known As:
- Econo Lodge Inn And Suites
- Econo Hotel Green Bay