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“awful manager, bugs in rooms”

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Econo Lodge Inn & Suites
Ranked #17 of 41 Hotels in Green Bay
Reviewed 22 January 2010

The people who worked the front desk were very nice, let me have people come in and out. Possibly because while they had guaranteed one rate and verified it a couple times, when I got there they suddenly couldn't do it, I had to make a new reservation and cancel my old one. They did work with me on a rate, so it was just more of a nuisance after a long day than anything else.
Didn't spend any real time in the room till after 1030pm and it smelled strongly of cigarettes. Didn't bring my dog there till 1130, when I meant to go directly to bed. There were ants on the nightstand! Front desk switched me to a room that seemed alright- at first. After the heat was on for 10 minutes or so it started to smell like car exhaust. The lamp was broken so that the bulb was hanging by a wire but still turned on. Fire anyone? I was really ready to just cope, but with the plastic pad on the bed, old creaky springs and just complete discomfort of the bed, I was too unhappy with the room and worried about the inevitable backache to stay. I had to check out at 130am.
I called the next day to talk to the manager and of course he was "in meetings all day" and "had been there earlier." Funny, when I called the customer service line and they called him he had "had meetings in the morning and just came back." He finally called me and was rude, insulting, accused me of lying about the bugs, and accused me of just being hard to please and trying to get a free room. Yeah. My dog had to go to the groomer because he smelled like exhaust. I had them use flea shampoo just in case!

  • Stayed: January 2010, travelled solo
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3  Thank nosleep4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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217 - 221 of 221 reviews

Reviewed 16 December 2009

Stayed here while visiting family. Room was spacious, clean. Nice selection of channels available on the TV. Good wireless signal in room. Our room had two double beds, a desk, and love seat.

Pool area was very substantial and had a decent sized pool and hot tub as well as game area.

Hotel has a guest laundry area which is a nice plus.

Downsides - continental breakfast is minimal at best. Wi-Fi did not reach into breakfast lounge area. Not enough outlets in the room - a power strip by the desk would be nice.

Overall, for the price, a good value and we'd stay again.

  • Stayed: December 2009, travelled as a couple
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    • Location
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1  Thank mattgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2009

Great place to stay, clean, close to everything. Swimming pool nice for the kids and lots of tables for parents to visit with friends. All around excellent atmosphere.

  • Stayed: August 2009, travelled with family
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    • Rooms
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1  Thank dufwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2016
Google Translation

  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ghislaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank P, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 29 June 2016

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Reviewed 8 June 2015
Google Translation

Stayed: June 2015, travelled with family
Thank BMS_Buff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank P, General Manager at Econo Lodge Inn & Suites, responded to this reviewResponded 15 June 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Econo Lodge Inn & Suites

Address: 2815 Ramada Way, Green Bay, WI 54304-5729
Phone Number:
Region: United States > Wisconsin > Green Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Green Bay
Price Range: £37 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Econo Lodge Inn And Suites
Econo Hotel Green Bay

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