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“Pool Manager was the best”

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Heidel House Resort & Spa
Ranked #2 of 4 Hotels in Green Lake
Reviewed 9 June 2014

We stayed at the Heidel House in May for a conference. The best person we had contact with was the night pool manager. His people skills were simply awesome. There were some people that had been drinking and didn't want to leave at closing time - but he handled the situation with politeness, firmness and humor. I have not seen someone as skilled at people skills in a very long time. We were very impressed as his way of dealing with people will bring them back!

Room Tip: try to get a room in the main building
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  • Stayed: May 2014, travelled on business
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Thank Claire02222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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323 - 329 of 579 reviews

Reviewed 29 May 2014

When I need some rest and relaxation, this is my go to place. The Resort is in a lovely setting overlooking Green Lake. The staff demonstrates wonderful customer service skills. A lake view room is a must for me. You must try the cheese curds at the Boat House and the Saturday night prime rib buffet in the Sunroom. Absolutely do not miss the Sunday champagne brunch at Grey Rock. Most of all, be sure to enjoy the many services Evensong Spa offers. The staff is top notch and the atmosphere will relax and refresh you. I'm so glad a co-worker recommended this lovey resort and spa to me and have become an enthusiastic repeat customer of the Heidel House and Evensong Spa.

Room Tip: I prefer a deluxe lake view room so I can enjoy the balcony or patio for reading and enjoying a cock...
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  • Stayed: May 2014, travelled solo
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1  Thank Jill O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeidelHouseGM, Manager at Heidel House Resort & Spa, responded to this reviewResponded 6 June 2014

Dear Jill,

Thank you for taking time out of your day to leave a review. It is our pleasure to welcome you when you need to relax and refresh, and we are pleased you have enjoyed a variety of dining, entertainment and services. We truly look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

This was the third time we have stayed here. We received a gift certificate for the Heidel House and were able to take advantage of a 2-night special that they offered. We incorporated a couple days of golf into our stay. The resort is lovely and well maintained. The suite that we had was very clean and lovely and located just around the corner from the pool area. The pool was fabulous! It is huge, up to 7 ft deep and also has two whirlpools. The lighting in our suite was very good and plenty of space. We also enjoyed a beautiful view of the lake. The grounds are well maintained and the staff were all very pleasant and helpful. It's a great place to go if you like to golf as there are many golf courses in the area from which to choose. We would definitely come back again. The resort has a couple of very nice restaurants. The one we tried a couple times was in the main building and very good.

Room Tip: We were in a suite, room 233 which gives you a view of the lake and is just above the outdoor pool...
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  • Stayed: May 2014, travelled as a couple
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Thank MCCARTHY/PATRIC... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

We spent two nights at the Heidel House to attend a family wedding. The Resort is well maintained and has been updated. The staff is very friendly and accommodating. Our room was spotless! The Resort is located on Green Lake and if you are in to fishing or water sports, or thinking about hosting a wedding this is the place to stay.

Room Tip: If possible, ask for a lake view room.
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  • Stayed: April 2014, travelled with family
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1  Thank Randy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014 via mobile

Wanted to say had a great stay Bill the gentleman who was on night duty in pool area was very helpful professional and went out of his way to make our stay exceptional.we enjoyed that all other staff were also very kind to make our stay very pleasant.

Stayed: May 2014, travelled on business
1  Thank Tammy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

I have stayed here three times now. Once in September when the beauty was at its best and the lake was still a pleasure to be on, once in the winter for a romantic getaway, and this time. The getaway package my mother and I had was wonderful. We utilized the hot tub, both restaurants that were open, and the evensong spa across the street. Everyone was very friendly and hotel was clean. The bed and room was especially comfortable in the lac verde building. The only issue was the May flies that kept us from walking the lake this time of year. Heidel house is nicely tucked away in a rural and relaxing area. Overall I will return again and again.

  • Stayed: April 2014, travelled with family
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Thank Lena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

First time at the Heidel House for a workshop being hosted at the facility for my work. I was impressed with its excellent staff, clean facility, and the perfect balance of relaxation and fun. I can only imagine what great opportunities the Heidel House has to offer for summer and I would certainly return anytime of year.

  • Stayed: March 2014, travelled on business
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Thank TravelWI2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heidel House Resort & Spa

Address: 643 Illinois Ave, Green Lake, WI 54941-9750
Phone Number:
Region: United States > Wisconsin > Green Lake
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Green Lake
Price Range: £64 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heidel House Resort & Spa 3*
Number of rooms: 177
Official Description (provided by the hotel):
Tucked away on the shores of beautiful Green Lake, Heidel House Resort & Spa is a year-round Wisconsin resort destination. Unwind, slow down and recharge at our full service resort, where fresh air and miles of shoreline are just the beginning of your Midwest lakefront getaway. For over 60 years, guests have returned to enjoy exquisite dining, championship golf, tranquil spa retreats and more. Together, these create an unparalleled Green Lake experience that you'll, too, want to enjoy again and again. ... more   less 
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Also Known As:
Heidel House Resort And Spa
Heidel House Hotel Green Lake
Heidel Resort Green Lake
Heidel Hotel Green Lake
Heidel House Green Lake

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