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AmericInn Hotel & Suites Hartford
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Reviews (161)
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108
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All reviewspool areain townpool and hot tubwould definitely stay here againwould highly recommend this hotelbiscuits and gravyroom was cleancleaning staffhard boiled eggsen routeincluded breakfastgreat place to stayyogurtlittle switzerlandmy sisterholy hillhartford area
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96 - 101 of 161 reviews
Reviewed 18 July 2014

Wonderful clean and comfortable room! Staff was friendly, helpful and knowledgable. The breakfast comtained biscuits and gravy. There was a fantastic selection for items. Highly recommend this property for a stay!

  • Stayed: July 2014, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with AmericInn Hotels and Suites
Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann W, General Manager at AmericInn Hotel & Suites Hartford, responded to this reviewResponded 20 August 2014

Thank you for the great review! We do appreciate all input, but a great review makes me proud of my team!

We value and appreciate what our guests have to say!

Thank you again!

Kindest regards,

Ann Wolf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Backs up right to a forest, great air quality, can sleep with window open. Staff really great, rooms are great value for money. Nice breakfast buffet in the morning. Very quiet rooms even though it's on main street - you don't hear a thing! All major stores are in walking distance, Subway, Pizza Places, K-Mart, Wal-Mart, Dairy Queen, Ponderosa Buffet Restaurant, Walgreens etc.

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with AmericInn Hotels and Suites
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann W, General Manager at AmericInn Hotel & Suites Hartford, responded to this reviewResponded 20 August 2014

Thank you for your feedback regarding your stay with us.

We value and appreciate what our guests have to say. I am glad you had a positive experience with our facility.

We strive to make each and every guest a VIP.

Thank you so much!

Ann Wolf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We traveled from RI to WI (via Atlanta!) for a funeral. We were held up by bad weather, and were very late getting into the airport. By the time we reached our motel in Hartford, we were hungry and burnt out. What a delight to find a warm, welcoming young woman behind the desk - she showed us the little "pantry" and we bought some food, and then went to our room. It was WAY beyond what I expected for the price! And we didn't hear a single outside noise during our 4 nights there. We relaxed in the giant hot tub and in front of the lobby fireplace. Free breakfast, too! I wish we had more of these AmericInns on the East Coast.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Service
Thank gsjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann W, General Manager at AmericInn Hotel & Suites Hartford, responded to this reviewResponded 20 August 2014

Thank you so much for your feedback regarding your stay with us.

We value and appreciate what our guests have to say.

I am glad you enjoyed your stay and we look forward to your next visit with us!

Kindest regards,

Ann Wolf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

This was OK as AmericInn locations go, but there were some significant issues during our stay. The main hallway stuck like a skunk upstairs, and the lobby area was not air conditioned and was HOT. The desk staff at our arrival could be best described as "surly" (e.g. "whaddya want?") but the checkout staff was great. The rooms were OK (and didn't have the odor problem) and the location was pretty quiet. Overall, it's just OK and for the price with the included breakfast, it was a fair price.

  • Stayed: July 2014, travelled with family
    • Value
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Thank BigDaddyEureka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann W, General Manager at AmericInn Hotel & Suites Hartford, responded to this reviewResponded 20 August 2014

Thank you so much for your feedback regarding your stay.

I will review in detail each of the items you had concerns about. I have already worked on a few of the issues.

We appreciate and value what our guests have to say.

Please come visit us again in the near future and I am sure we will meet all of your expectations.

Kindest regards,

Ann Wolf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

We were in town for a wedding and needed a comfortable hotel for our family including children. The hotel is clean, comfortable and quiet. The lobby and breakfast area are comfortable. They could use a few more tables in the breakfast area. The pool area worked out fine for the kids. The pool water was comfortable and clean, but the water was a little cloudy. The Hotel.com description stated an indoor and outdoor pool...it was only indoor. The Hotel Manager stated they were going to make sure that was updated on their profile. Also, there is no elevator to get to the second floor, so if you can not climb stairs, you'll need to request a first floor room. The breakfast selection was nice and they kept the food coming out to keep up with demand during breakfast hours. One of our rooms was a king suite and that worked out good with two kids sleeping in the sitting area...although the sofa's were not sleeper sofas. That would be something for the hotel to consider when changing out the furniture in the rooms. Overall, it worked out great, the staff was great and it worked out well for all of our family members attending the wedding. We'll definitely stay there again if we need to stay overnight in the area.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann W, General Manager at AmericInn Hotel & Suites Hartford, responded to this reviewResponded 20 August 2014

Thank you so much for your feedback regarding your stay with us!

I am glad the room worked well for the wedding you attended.

We appreciate and value what our guests have to say, I am glad you enjoyed your stay.

Kindest regards,

Ann Wolf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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