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“I thought the staff was great and the location was...”

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Baymont Inn & Suites Janesville
Ranked #6 of 9 Hotels in Janesville
Reviewed 11 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Jonathan R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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515 - 521 of 714 reviews

Reviewed 7 June 2014

I'm in my hotel room now- my daughter is sleeping on the floor- the reservation was for a room with 2 beds, for my husband, my 15 year old daughter, and me. We got a room with 1 bed and no cots were "available" after we checked in we saw people after us get cots, and 2 people denied because it was first come, which meant we were here first and did not get a cot, but others coming later did. Don't stay here if you need to actually sleep- it is not worth the price or hassle

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Mom26kds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

Front desk staff was not the most friendly. I made reservation for a ground floor unit due to the amount of items I had to move in. When checked in they said they had a computer failure and lost my info. Room has stains on carpet and walls. Room was not cleaned well. This place looks tired and really needs some work. Next time I will go north a few miles and try the other hotels.

Stayed: June 2014, travelled on business
Thank MIFire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Front desk employee quite possibly the rudest woman EVER. My husband stays at this hotel thru his employer quite often; twice when I've called she has refused to connect me to his room.

If this were company policy, if every employee asked if I knew who the room was reserved by, I would make a point of having that information, but SHE is the only desk clerk EVER in my history of calling anyone who was staying in a hotel, or actually staying in a hotel myself, that has demanded that to know the name if the person who reserved the room.

I am pursuing this to Corporate.

  • Stayed: May 2014, travelled on business
    • Service
Thank JReis2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kim195857, General Manager at Baymont Inn & Suites Janesville, responded to this reviewResponded 2 June 2014

GM spoke with Mrs. Reis. We are sorry for the inconvenience this caused.
It is company policy to know the name registered to that room; it is for the guests security.
We do apologize for the rudeness of the desk clerk. The clerk was talked to about this.
We hope you will continue to stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Bradley D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
kim195857, General Manager at Baymont Inn & Suites Janesville, responded to this reviewResponded 2 October 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Ray F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
kim195857, General Manager at Baymont Inn & Suites Janesville, responded to this reviewResponded 22 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank Sylvia D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
kim195857, General Manager at Baymont Inn & Suites Janesville, responded to this reviewResponded 22 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Janesville

Address: 616 Midland Rd, Janesville, WI 53546-2330
Phone Number:
Region: United States > Wisconsin > Janesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Janesville
Price Range: £51 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Janesville 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Baymont Inn & Suites Janesville Hotel Janesville
Baymont Inn And Suites Janesville
Baymont Inn Janesville
Janesville Baymont Inn

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