We checked in to the Best Western Harborside around 3 PM. They didn't have a king room available, as requested (one of the housekeepers had called in sick), so we were upgraded to a two double bed room harborside. The desk attendant/manager said she was sorry they were out of hot water at the moment...but expected to have it back in order any time since they'd called a plumber. We unloaded and settled in for the evening.
Around 5 PM we happened to go down to the ground floor to exit by the harbor and take a walk. That's when we saw water pooled in the hallway on the ground floor. People were trying to use a sump pump...that wasn't working. Two plumbing trucks were sitting in the parking lot. I spoke with one of the plumbers and he said they had discovered the "hole" in the water pipe.
We bailed out on the hotel and went over closer to the interstate where we would begin our trip for the next day.
I'd choose this hotel again...even though we've never spent an entire night there. The hotel has a great location within walking distance of restaurants and attractions. The view of the harbor is wonderful and I can see sitting out on one of the many benches around the walkway to take in the evening with music drifting across from a nearby waterfront restaurant. The room we were in was clean and nicely furnished. The manager was very nice throughout the whole experience. Next time.
- Official Description (provided by the hotel):
- Our unique downtown Kenosha, Wisconsin hotel is ideally located on the beautiful shores of Lake Michigan between Milwaukee and Chicago. Harborside Inn and Kenosha Conference Center is ideal for family adventures, romantic getaways and business travels alike. Harborside Inn and Kenosha Conference Center is Kenosha's only lakefront hotel and is conveniently located to several Kenosha attractions and businesses ... more less
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- Also Known As:
- Best Western Harborside Inn And Kenosha Conference Center
- Best Western Harborside Inn & Kenosha Hotel Kenosha
- Best Western Kenosha
- Kenosha Best Western