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“Great Customer Service”

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Wyndham Garden Kenosha Harborside
Ranked #5 of 8 Hotels in Kenosha
Reviewed 6 December 2013

The customer service at this place was the best. Not one single surly or rude employee at all. Even on Thanksgiving Day, the staff who were working on the holiday were bending over backwards for us.
The hotel was under construction when we stayed. Noise started shortly after 8am.
The room was very clean! There were no extra blankets or pillows in the room, but when we asked, it was provided right away.
Didn't use the pool or hottub, so I can't comment on those.
The breakfast was good. Eggs, sausage, french toast, cereal, yogurt and more. The coffee leaves something to be desired, though.

  • Stayed: November 2013, travelled as a couple
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Thank Crystal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWYvetteAGM, General Manager at Wyndham Garden Kenosha Harborside, responded to this reviewResponded 18 December 2013

Thank you for staying with us during your time in Kenosha. It is kind of you to mention how our staff made you feel. They work hard at making each and every guest feel welcomed. We are happy that you enjoyed our extended coffee and I am happy to inform you that we are looking into upgrading our coffee selection in the near future.
We hope to see you again.

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Reviews (393)
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295 - 301 of 393 reviews

Reviewed 31 October 2013

Wonderful location was the best part of the stay - I wish I had had the harborside view in my room. Nevertheless, it was a short walk along the harbor over to Simmons Island park with a lighthouse on Lake Michigan and a fantastic view of the fall colors and a beautiful beach on a crisp morning.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWYvetteAGM, General Manager at Wyndham Garden Kenosha Harborside, responded to this reviewResponded 18 December 2013

You stayed during a great time of the year to see the fall colors. However I do have to say that it is always beautiful on the lake front during any season.
Thank you for staying with us and during your next stay please ask for a harborview room, it is worth it.

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A TripAdvisor Member
11
Reviewed 29 October 2013

The hotel offers anything a causal business person would need. Excellent location and friendly staff make for a budget minded person an ideal place to stay. Hotel provides convenient parking and a breakfast in the morning. Rooms are suitable for casual traveling or short business trips. I would stay at this Best Western again when traveling.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWYvetteAGM, General Manager at Wyndham Garden Kenosha Harborside, responded to this reviewResponded 18 December 2013

Thank you for choosing the Best Western during your business trips to Kenosha. I hope that you have been able to experience our newly renovated rooms and new fitness center and pool area. Thank you for staying with us and we hope to see you on your next visit to Kenosha.

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Reviewed 23 October 2013

We were skeptical to stay at this hotel after reading the reviews it had received. Yes the hotel is under some construction but only the pool area was being worked on, We found the hotel clean and a very pleasant facility. The desk staff went out of their way to tell us about visiting their town. Our room was a waterfront room and just beautiful, we have stayed in similar rooms for quite a bit more money. We will definetly be back!!!!

  • Stayed: September 2013, travelled with family
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1  Thank sargent1340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWYvetteAGM, General Manager at Wyndham Garden Kenosha Harborside, responded to this reviewResponded 18 December 2013

Thank you for choosing to stay with us and I am happy to hear that your experience was positive. Our staff is so proud of our area and they love to share the must see and do's with our guest while in our the downtown harbor area. We look forward to your return stay with us.

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Reviewed 14 October 2013

The hotel lies next to Harbour with day round fishing by the locals. When the season is right you can see large fish jumping from the water. On the other side of the harbour is the lighthouse which was built in 1866.

The lobby of the hotel is very spacious and staff was friendly. There is a large free parking for hotel guests.

The room was nice with a large TV and a nice clean bathroom with a tub. When you ask for a room on one of the upper floors (4,5) on the side of the harbour you get a nice view and see the lighthouse on the other side.

Internet in the room was (CAT) cable connected for a change and had a good speed. Free WiFi internet is available in the lobby.

Breakfast was poor with a limited selection of not so exciting food. For the price paid they could do better.

Room Tip: Ask for a room on the harbor side on one of the upper floors
See more room tips
  • Stayed: October 2013, travelled solo
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Thank SeimenBurum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

This hotel is not very fancy but the view is awesome and being in downtown Kenosha, there are quite a few places to eat and/or have a couple of cocktails. The walk along the lake is very pretty. They are renovating (it's been at least 3 years) but at least they're trying to improve. The free breakfast is okay - not just pastries and toast, real food but average. The staff is always very friendly and helpful.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank softballmom42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

Older hotel and under renovation so not all rooms are available. Staff is helpful, rooms are clean and if you can get it, the Barbour side rooms have a beautiful view. Walking distance to downtown and nice restaurants.

Stayed: September 2013, travelled on business
1  Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWYvetteAGM, General Manager at Wyndham Garden Kenosha Harborside, responded to this reviewResponded 8 October 2013

Thank you for staying with us during our renovations. We hope to see you again once our renovations are completed.

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Additional Information about Wyndham Garden Kenosha Harborside

Address: 5125 6th Ave, Kenosha, WI 53140-3403 (Formerly Harborside Inn & Kenosha Conference Center)
Phone Number:
Region: United States > Wisconsin > Kenosha
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Kenosha
Price Range: £72 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Kenosha Harborside 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Our unique downtown Kenosha, Wisconsin hotel is ideally located on the beautiful shores of Lake Michigan between Milwaukee and Chicago. Harborside Inn and Kenosha Conference Center is ideal for family adventures, romantic getaways and business travels alike. Harborside Inn and Kenosha Conference Center is Kenosha's only lakefront hotel and is conveniently located to several Kenosha attractions and businesses ... more   less 
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Also Known As:
Best Western Harborside Inn & Kenosha Hotel Kenosha
Best Western Harborside Inn And Kenosha Conference Center
Best Western Kenosha
Kenosha Best Western

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