My husband and I were in the area for a visit with friends. I booked by phone and even got the AAA rate for $85.00, which seemed like a really super good deal. If I knew then what I know now, I'd have happily paid an extra $20 or $40 for a CLEAN room at another hotel
From the outside it looked like a nice hotel. The parking lot was pretty full of nice SUVs too so I figured it would be a decent spot. The lobby looked similar to a nice chain we usually stay at but the room (#204) was seriously grungy. If it wasn't so late when we checked in, we would have definitely gone somewhere else. I'm actually mad at myself for being so tired and stupid that we stayed there but it won't happen again!
Carpets were old and dirty (like where you don't want to put your bare feet on it), some furniture in the office area of the "suite" was broken, heat switch was cracked and dirty, heat (or whatever ventilation that was supposed to be) caused a terrible low hum in the room, one nightstand lamp didn't work, the other lights in the bedroom took a minute to turn on (which was a little creepy electrically). Bed linens looked wrinkly and what was so much worse was the top bedcover was stained (eeewwww!). There were also stains on the only chair in the room (I don't even want to know from what!) Bathroom had peeling wallpaper and a tub/shower where parts of it were worn away revealing the black beneath the white. The carpet didn't even fit the contours of the bathroom floor at the corners so there were areas of cement beneath the dingy carpet. Did I mention the closet door (or whatever fabric that was supposed to cover the closet) had been removed so the bed stared at the open closet? Even the window treatments looked wrinkly. It was a creepy, dingy place.
As I said, it was so late when we checked in, we just peeled back the cruddy bedcover and crawled in. Unfortunately, the low hum was so bad (and we were so tired after listening to it for a few hours) we turned off whatever the ventilation was. In the end, we both ended up not really able to sleep. Did I mention the walls are really thin so you could hear the guy in the next room yawning! Seriously. I am not kidding.
Maybe I should have complained to the desk but I felt it was pointless. I mean, what kind of a business even offers a room like this to a customer? Needless to say I will never stay at one of these places again. Better to pay the extra and get something halfway decent.
P.S. When we checked in the front desk clerk told us the "24 hour" pool was "temporarily closed for a couple of hours."
P.P.S. And the capper; my husband waited until we left in the morning to tell me that he killed a bug in the shower. Yikes!
- Official Description (provided by the hotel):
- Newly Renovated Hotel located in Kenosha, Wisconsin. Full Renovation Completed in 2014. (Worth Over Half a Million Dollars) Great Breakfast Served every morning with eggs, hot waffles and lots of other choices including yogurt and fresh fruit. Hotel has a indoor pool, hot tub and elevator. We have all suite rooms with kitchenettes as well. ... more less
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- Also Known As:
- Comfort Suites Kenosha Hotel Kenosha