Wow - these guys need some training. Maybe IHG can get them some. I am sure Andrew Cosslett and Jim Abrahamson will be interested to learn how the LaCrosse Holiday Inn "behaves"! Do the right thing - NOT, Show we care - NOT, Aim higher - NOT, Celebrate difference - ?, Work better together - NOT! Tim Rortvedt obviously hasn't attended empathy training. Very bad experience, we checked out shortly after checking in. Rude behavior at the front desk, and then after the fact Mr Rortvedt basically dismissed my comments. He claims he was present at check in and check out but clearly was NOT, if he had been, a real manager would have introduced him/herself and shown his/ her interest in a client's concerns! LaCrosse has a real ambassador here! Sorry LaCrosse!
- Official Description (provided by the hotel):
- Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses in our NEWLY RENOVATED hotel. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown La Crosse. The Holiday Inn Hotel & Suites has 114 rooms with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers & clinics. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Burger Fusion is the Holiday Inn Hotel & Suites' unique restaurant and lounge; open for breakfast, lunch & dinner, Burger Fusion features gourmet burgers & grilled cheese, as well as shakes. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn La Crosse Hotel La Crosse
- La Crosse Holiday Inn