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“Excellent Resort Experience ~ Clean, Comfortable Room”

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Wyndham Vacation Resorts Glacier Canyon
Ranked #1 of 3 Hotels in Lake Delton
Certificate of Excellence
GreenLeadersSilver level
Crystal Lake, Illinois
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Excellent Resort Experience ~ Clean, Comfortable Room”
5 of 5 bubbles Reviewed 28 July 2014

My family (husband and two grade-school aged boys) and I stayed at this property for a four-night mini-summer vacation. Check-in was quick and efficient though our room was not ready when we arrived. We did anticipate this, however, so we brought a bag with our swimwear and towels ready to go and changed in the locker rooms by one of the outdoor pools. (They do have towel service, but they looked thin and small, so I was glad we brought our own.) After being at the pool for a while, the front desk called and left a message for us that our room was ready.

We had a deluxe one-bedroom unit and it was quite nice and the layout was functional. There was a king bed in the bedroom and my kids slept on the pull-out couch, which we left open the entire time (still plenty of room in the living area, which isn't always the case in condos we've stayed in). The kitchen is well equipped and has granite and newer appliances. There is a stacking washer/dryer in the bathroom area and there were two vanity areas, separated by a door which is nice for a family trying to get ready at the same time. The unit was very clean and didn't seem to be lacking anything we needed. Our balcony overlooked the Lost World Waterpark and the Go-Karts (not too loud at all) which was very nice and there were chairs and a table out there.

The Wilderness Resort itself is very clean and well-run, in my opinion. We all had a lot of fun at each of the waterparks (yes, we visited each of them) and had a good time on the go-karts as well. We didn't eat at any of the restaurants so I can't comment on any of them. We ventured out to the "downtown" area of the Dells for dinner each night and we were always glad to return to the safety, cleanliness and well-kept grounds of the resort, the Glacier Canyon Lodge area in particular.

We like to eat breakfast and lunch in the condo for better/healthier options and it was not inconvenient at all to leave the pool area for lunch and come back. The shuttle service is very convenient though we usually did wait the posted 15-20 minutes. We could have walked, but it would have been a very LONG walk to any of the water parks except for The Lost World.

I do have a word of caution about the wave pool. While it is extremely fun and we were there for an entire day (it was raining) and loved it, we saw the lifeguards jump in and save people four separate times (and shut down the waves while making the saves). The people I saw clearly needed the help and looked freaked out and grateful. My kids are strong swimmers, but I didn't venture too far from them and my husband and I each kept an eagle eye on each kid. The combination of deep water, decent sized waves, inner-tubes being pushed around and people jumping around/body surfing can make for a dangerous situation. I thought that the life-guarding staff were doing a great job and completely earning their paychecks.

My only gripe about this property would be the elevator situation. On Sunday morning, when a lot of people were checking out and leaving, we had to wait a very long time for the elevator and were actually in line behind two maids with two large carts. If we didn't have a loaded luggage cart of our own, we would have just taken the stairs. Guests should have first use of the elevator (there should really be a separate service elevator for the housekeeping staff), but in their defense, the area around the elevator is so small that there was nowhere for them to go to get out of the way. It is definitely an architecture/design flaw.

I would definitely stay at this property again and I would recommend it, especially to families with kids of all ages.

Room Tip: Ask for a room overlooking the Lost World NOT the parking lots.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JMBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Guest Services Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 6 August 2014
Thank you, JMBC for the positive feedback. We will share these with our staff. We are glad to hear you enjoyed your stay. We are glad to hear that you enjoyed all the amenities that your room had to offer and the waterpark facilities found on property. I would like to apologize for the wait you experienced waiting for the elevator. I will make sure this is brought up with our housekeepign department. Again, thank you for reaching out and we look forward to seeing you again soon.
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171 reviews from our community

Traveller rating
    99
    48
    12
    5
    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Any
English first
Minnesota
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

The week of the 4th was very busy when we arrived the 29th of June on a Sunday we did have to wait plenty long to get into our room check in was at 4 we did not get in for over an hour they say check in time can vary! But they did make our room request which they told us to request by the skyways and also the first floor which we got both and were pleased with our unit. We had the 2 Bedroom Deluxe which sleeps 8. Very spacious and nice kitchen great table large bedrooms very spacious and master bath huge, liked having an outdoor sitting area. Nice big screen TV's very nice. We cooked all our meals in prices are expensive for most things as you would expect on vacation! Icecream was good! Waterparks were great you had access to at least 3 indoor which is was cool that week so we needed those the outdoor were very nice too at least 3 outdoor. Great for all ages we ranged from 8 yrs to 43 and it was fun for all! The staff are all very on top of waterpark safety we witnessed a few things and they acted on them promptly so you felt your family was safe!! Awesome wave pool, family slides great. Lazy river was really fun. It was busy at the resort but you didn't feel you were on top of people really it was busy though! Great resort would go right back there nice to have all the options!

Room Tip: First floor closed to the skyways
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank HRST210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Guest Services Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 12 July 2014
Thank you, HRST210 for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. Sorry for the wait on your room but we are happy that you enjoyed the room and everything it had to offer once it became available. Again, thank you for reaching out and we look forward to your next seeing you again soon.
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Oconomowoc, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

We stay at the Wilderness anytime we come to the dells, we stayed in April for my sons bday in a 4 bedroom frontier condo, they are amazing and so big and the kids had such a wonderful time their is so much to do, they never get bored. We also stayed in June for my daughter bday in a king size room and still had more than enough room for the 3 of us. We have stayed in many different room types and always have a great time. One of the best features I like is no other people are allowed unless you are a guest. My family loves the Wilderness and will not go anywhere else. We enjoy are time so much!!!

Room Tip: I like the glacier canyon 2-3 bedroom deluxes and for a big family splurge and go for the 3-4 bedroo...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank lovewilderness14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 6 August 2014
Thank you, lovewilderness14 for the kind words. We will share these with our staff. We are glad to hear you enjoyed your past stays. I am glad to hear that you enjoyed all the activities the resort has to offfer. Next time you stay with us you will have to check-out the new indoor go-karts. Again, thank you for reaching out and we look forward to your next visit.
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Wisconsin
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

We have stayed at this resort at least once a year for the past few to enjoy the waterpark and children's play areas. The rooms are spacious and very nicely equiped. My biggest concern during past stays was poor maintenance of the pools and room. Things like filthy air filters, light fixtures and carpet were common problems in the room and the pools themselves were frequently closed for mid-day maintenance. This stay the room was clean and the pools remained open (hopefully that same standards were still in place). The only other observations would be that you can hear the foot falls on the floor above you and the bed is probably in need of replacement (according to my back).

This is a great place to stay anytime of year! The recent changes of adding the Klondyke Pizza place that will deliver anywhere (even poolside), frozen yogurt place and the bar in the sun dome are genius and likely adding to the revenues of the adjacent Wilderness Resort. Our stay was over the 4th of July and the fireworks from all three major resorts were visible from the viewing area. Roughly a half hours presentation was better than many shows I have seen in small towns.

Room Tip: Top floor would be best for noise. Building furtherst from Glacier Canyon Lobby would be closest to...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Loves2Trvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Guest Services Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 6 August 2014
Thank you, Loves2Trvl for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and felt the resort is much improved since your last visit. We are pleased to hear that you enjoyed the new dining options located in the Klondike Boardwalk, as well as the fireworks display. Again, thank you for reaching out and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, IL
Level Contributor
131 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

Our family of 6 adults, 2 children & 2 infants arrived in the morning & were allowed to enjoy the waterparks until our room was ready. They called our cell phone to notify us when our 3 bedroom, 2 bath condo was available. Our room overlooked the Lost World Outdoor Water Park. We enjoyed the balcony with 4 - adirondack chairs. The grandkids loved watching the ducks wandering around. Although check out is 10AM, we stayed later & played at the water parks. If we had more time, we would have loved to zip line on property. There are so many water park areas at the Wilderness Resort, we didn't make it to all of them. This is a lovely resort & we look forward to another stay in the future.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BradnCheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Guest Services Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 4 July 2014
Thank you, BradnCheryl for the kind words. We will share these with our staff. We are glad to hear you enjoyed your vacation at our resort. We are glad to hear that your family enjoyed the view of the waterpark and animal life from your room. We look forward to seeing you again soon. The zipline and waterparks will be waiting.
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Monroe, Wisconsin
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We stayed at the Glacier Canyon Lodge for a wedding held there. It was great. Friendly staff both at the conference center were the wedding was held and at the Lodge. Clean rooms, excellent waterparks and great dining facilities. Would highly recommend this facility.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Guest Services Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 8 August 2014
Thank you, Keith R. for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and our resort provided everything you needed for a great stay. Again, thank you for reaching out and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

My spacious beautiful presidential gave us a view and breeze on the balcony over looking the adventure water park. We were pleased with the room, the décor, the appliances, the fireplace, the bed, and the bath room. The whirlpool bath tub was so relaxing I did not go to the waterpark whirlpool at all. The rain shower was wonderful, stimulating and refreshing. Just go when you have the chance.

Room Tip: Happy to be on the top floor due to children/family type property.
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Green Features: Recycling bags in the room and separate container made it easy to use.
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Willie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tor A, Guest Services Manager at Wyndham Vacation Resorts Glacier Canyon, responded to this review, 23 June 2014
Thank you, Willie M. for the kind words. We will share these with our staff. We are glad to hear you enjoyed your presidential room and all the amenities it had to offer during your stay. Again, thank you for reaching out to us and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Vacation Resorts Glacier Canyon

Property: Wyndham Vacation Resorts Glacier Canyon
Address: 45 Hillman Road, Lake Delton, WI 53913
Region: United States > Wisconsin > Lake Delton
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Lake Delton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Vacation Resorts Glacier Canyon 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Wyndham Vacation Resorts At Glacier Canyon Hotel Baraboo

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