My family (husband and two grade-school aged boys) and I stayed at this property for a four-night mini-summer vacation. Check-in was quick and efficient though our room was not ready when we arrived. We did anticipate this, however, so we brought a bag with our swimwear and towels ready to go and changed in the locker rooms by one of the outdoor pools. (They do have towel service, but they looked thin and small, so I was glad we brought our own.) After being at the pool for a while, the front desk called and left a message for us that our room was ready.
We had a deluxe one-bedroom unit and it was quite nice and the layout was functional. There was a king bed in the bedroom and my kids slept on the pull-out couch, which we left open the entire time (still plenty of room in the living area, which isn't always the case in condos we've stayed in). The kitchen is well equipped and has granite and newer appliances. There is a stacking washer/dryer in the bathroom area and there were two vanity areas, separated by a door which is nice for a family trying to get ready at the same time. The unit was very clean and didn't seem to be lacking anything we needed. Our balcony overlooked the Lost World Waterpark and the Go-Karts (not too loud at all) which was very nice and there were chairs and a table out there.
The Wilderness Resort itself is very clean and well-run, in my opinion. We all had a lot of fun at each of the waterparks (yes, we visited each of them) and had a good time on the go-karts as well. We didn't eat at any of the restaurants so I can't comment on any of them. We ventured out to the "downtown" area of the Dells for dinner each night and we were always glad to return to the safety, cleanliness and well-kept grounds of the resort, the Glacier Canyon Lodge area in particular.
We like to eat breakfast and lunch in the condo for better/healthier options and it was not inconvenient at all to leave the pool area for lunch and come back. The shuttle service is very convenient though we usually did wait the posted 15-20 minutes. We could have walked, but it would have been a very LONG walk to any of the water parks except for The Lost World.
I do have a word of caution about the wave pool. While it is extremely fun and we were there for an entire day (it was raining) and loved it, we saw the lifeguards jump in and save people four separate times (and shut down the waves while making the saves). The people I saw clearly needed the help and looked freaked out and grateful. My kids are strong swimmers, but I didn't venture too far from them and my husband and I each kept an eagle eye on each kid. The combination of deep water, decent sized waves, inner-tubes being pushed around and people jumping around/body surfing can make for a dangerous situation. I thought that the life-guarding staff were doing a great job and completely earning their paychecks.
My only gripe about this property would be the elevator situation. On Sunday morning, when a lot of people were checking out and leaving, we had to wait a very long time for the elevator and were actually in line behind two maids with two large carts. If we didn't have a loaded luggage cart of our own, we would have just taken the stairs. Guests should have first use of the elevator (there should really be a separate service elevator for the housekeeping staff), but in their defense, the area around the elevator is so small that there was nowhere for them to go to get out of the way. It is definitely an architecture/design flaw.
I would definitely stay at this property again and I would recommend it, especially to families with kids of all ages.
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- Also Known As:
- Wyndham Vacation Resorts At Glacier Canyon Hotel Baraboo