I took my nieces to this riding stable for their birthdays, hoping that they would have a wonderful first time experience with horses. The add on the website looked like the stable would be a "kid friendly" place, and had the added attraction of a petting farm.
Unfortunately, one of my nieces became afraid of the horses, and couldn't bring herself to get on the saddle. Two of the staff members became visibly impatient with her, which certainly didn't help matters. When asked if she could ride with an adult, we were told no, again in a manner that was impatient and bordering on rude. (Although riding with an adult is an option listed on their fees table.)
The other staff members were fine, the trail ride was fine and the petting farm was a nice added attraction. However, the impatience and rude manner in which my niece was treated will long be remembered.
This is a family attraction, and I'm sure this couldn't have been the first time a child became fearful. All staff should be prepared to work with children in a kind, and patient manner. A little patience on the part of these 2 particular staff members would've gone a long way for a more positive experience, and certainly would've caused me to write a more affirmative review.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.