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“Fabulous stay!”

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Grand Geneva Resort & Spa
Ranked #3 of 15 Hotels in Lake Geneva
Certificate of Excellence
Milwaukee, Wisconsin
1 review
“Fabulous stay!”
5 of 5 bubbles Reviewed 13 November 2013

Room was great, very clean and well stocked. The resort staff is so accommodating and friendly, everyone makes a point of greeting you and making you feel welcome. The restaurants are wonderful, food and drink was delicious! We will most definitely return!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mims95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (693)
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English first
Waterloo, Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

We recently attended a family reunion at the hotel. The hotel and its amenities are outstanding. It was most unfortunate that the hotel did not arrange for our family members to be in a block of rooms in close proximity to each other - in spite of that having been requested by the family members organizing the event.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

The grounds are lovely, breathtaking in the fall. I was initially put in a room that faced the parking lot and they were working on the roof. The smell of tar was really stinking up the room (the vat was right outside the window). The front desk changed me to a room across the hall, it was nice and had a better view. The service and the food in the restaurants was very good. I was in the farthest building in the main resort and it was quite a trip - long halls, up and down stairs to the main entrance and restaurants. Overall it was a very good experience and I would consider staying there again.

Room Tip: If you have trouble physically getting around I would call and let them know. I kept thinking there...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vivsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brimfield, il
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 12 November 2013

We were very impressed with the Lodge accommodations. The lobby felt like walking into a scene from White Christmas, and just need Bing Crosby to break into song. Fireplaces, Xmas trees, a welcome glass of Champagne or Cider. Our receptionist asked if we were celebrating anything, and we advised her it was our anniversary. She instantly upgraded us to a Junior Suite and shortly after arriving to our room; room service brought us Chocolate Covered Strawberries and a bottle of Champagne as a gift from the hotel. The room was very nice, gas fireplace, couch, 2 chairs, small bar area, nice kingsize bed, and an adequate bathroom. We did not stay to use the resort, so the resort fee of $15 was not welcomed, but the room rate and hospitality made up for it.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cindy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagle River, Wisconsin
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

I recently attended the Wisconsin Hotel and Lodging Association Conference at this hotel. This resort/hotel is beautiful and the customer service is outstanding. I found the room temperature in my room to be a little hotter than I would like but could not turn the room temperature down any lower. I called the front desk and was informed that the thermostat that time of year was programmed so I could not turn on the air to make the room cooler. However, they asked if I would like a fan for my room. I said that would be appreciated and within ten minutes, they brought a fan to my room. The food is outstanding and the Lounge was quite comfortable with delicious cocktails. The staff was always very friendly and helpful and the entire experience was delightful. I highly recommend this facility.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald R, General Manager at Grand Geneva Resort & Spa, responded to this review, 15 November 2013
Thank you very much for your great feedback regarding your recent stay at Grand Geneva! It is great to know our "People Pleasing People" philosphy is in place. We look forward to seeing you again in the near future.

Best regards,


Gerald Rappaport
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois, United States
1 review
5 of 5 bubbles Reviewed 11 November 2013

Stayed for the weekend of our sons wedding. Everyone was very nice and pleasant. Had breakfast at the Cafe, food was very good. Met family in the lobby lounge and had a great time. Music was a little loud but very enjoyable. Wonderful place, good customer service. Will definetely return.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oramay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgjackson80
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 November 2013

We stayed here for our Babymoon for the last stay away from home once our baby is born. The valet was our first impression and they were helpful and attentive and directed us to the bell desk and front desk. Our room was great and very cozy and spacious. My wife enjoyed herself at the Spa and they pampered her to her liking. We ate at the Restaurant Brissago, which had flavors and a very good wine list to compliment the great food. Checkout was quick and painless. All in all we would stay at the hotel again!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dgjackson80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Geneva Resort & Spa

Property: Grand Geneva Resort & Spa
Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Official Description (provided by the hotel):
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 
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Also Known As:
Grand Geneva Resort And Spa
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Lake Geneva Illinois

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