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“Beautiful resort !” 5 of 5 bubbles
Review of Grand Geneva Resort & Spa

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Grand Geneva Resort & Spa
Ranked #2 of 15 Hotels in Lake Geneva
Certificate of Excellence
1 review
“Beautiful resort !”
5 of 5 bubbles Reviewed 21 August 2014

We stayed for two nights to attend a wedding. The rooms were great and the beds were like sleeping on a cloud. We had the breakfast buffet and it was delicious. The wedding was at the lodge and was awsome! If you have time take the Lake Geneva bay boat your. We would like to visit the resort again sometime and golf at one of the beautiful grounds golf courses.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunflower60sheri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (684)
Date | Rating
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English first
Seattle, Washington
Level Contributor
156 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 21 August 2014

I enjoyed my recent experience at the Grand Geneva. The property is beautiful and very-well manicured. I had a great time indulging by the pool - the service was excellent and the poolside chairs were very comfy. The pool was SO busy, though. I attended a wedding here and tried to find a chair mid-afternoon on a cloudy Saturday and literally got the last one at the pool. Definitely get there early, I guess! I ate breakfast at the hotel twice and had a poolside lunch/cocktail. The food was good - no complaints. The room was very nice, though I was shocked to see that a hotel of this caliber has somehow gotten away with using a flat sheet in place of a fitted sheet, as well as in place of a duvet cover. For being a four diamond resort I would have expected much higher quality bedding. The resort is really a funny thing if you sit back and think about it. It's a very family-friendly resort but come sunset part of it turns into a nightclub and while we were there there was a Playboy Club event, which was hilarious, and Def Leppard and his entourage were staying there. I heard from others that the golf course is exceptional. As far as location - I am familiar with the Lake Geneva area and would assume that anyone considering staying here would be too, but just to ensure this isn't a point of confusion, the Grand Geneva is not situated on Lake Geneva. It is about a 5-10 minute drive into downtown Lake Geneva.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Alison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review, 10 September 2014
Thank for taking the time to leave your comments and compliments. I am sorry to hear about your experience with the bedding, I will be sure to share your comments with our operations team to come up with the best solution.
Best,
Tom Mason
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

I stayed at the Grand Geneva last week for a conference. Sprawling resort. It takes some time to find your way around. Very nice accommodations. I did not have the opportunity to explore the grounds, looked very nice. Small problem with air conditioner dripping, but they fixed it. Would recommend.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Baseball39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
101 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 19 August 2014

Stayed here recently with my wife to attend a party held on the lake. Resort is very large and very busy. Our room was nothing special with low ceilings (I had to squeeze towel on top of bathroom door as ceiling was maybe one inch above!) and tiny balcony. Long, undifferentiated hallways lead from building to building. I am glad we were only there for a short time. Given the price, I expected it to be nicer.

Room Tip: don't know.
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  • Stayed August 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DK1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review, 10 September 2014
Thank you for taking the time to leave your feedback. The design of our resort was inspired by Frank Lloyd Wright architecture, which can account for the low ceilings and sprawling hallways. I hope you come visit us again to experience all of the amenities offered.
Best,
Tom Mason
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darien, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

WOW. Picture perfect. We stayed her for one night in July (wish it was longer). We chose to stay at club-level which included this lovely, club members only lounge with snacks and breakfast. Yum.

The room overlooked the golf course and lake and was lovely and quiet. There was even a tv in the mirror of the bathroom. Never saw that before.

Breakfast in the lounge was yummy and since we were there with the kids, the hostess put out cookies for us in the evening. That was unscheduled and unexpected.

They're wonderful there. So clean and quiet.

Room Tip: Get a room by the golf course.
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janeb1368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

The hotel itself is just ok. Its nice, clean and away from the downtown area. Which if that is what you like you will love it. But parking is hard to find after about 10:00 am. I had seen some hotels in walking distance to everything. Which would be very nice. This hotel is very pet friendly. Which is awesome and I applaud them on that. We took our dog he had a great time. Lots of places to walk them......even a menu just for them!!

The restaurant Ristoranté Brissago - probably the best meal I have ever had. I have eaten a lot of top notch places and this by far is perfection! Very inventive tastes and meal.

Geneva ChopHouse - again....what a great meal. Steak and king crab...what's not to like.

Links Bar and Grill - this was just ok....if your looking for a quick cheaper meal. Basics like hamburgers (which were big and tasty)

The pool was crowded and small. Overlooks the golf course. Has a bar on one side. The walking path around the resort is nice. I do wish I could have taken a blanket and sat by the little lakes there that look so relaxing.....but its the golf course.

The Recreation Center......lots of things for the kids to do. We went Rock Wall Climbing - Ben the assistant there, was amazing......he helped us to climb that 36' wall with no troubles. He made it fun and have a great time! Would do again. Played bb and vb....and a little ping pong. Didn't visit the exercise room since we were on vacation!

We went to the Timber Ridge Lodge just to look around they do have trolleys that go back and forth. Looks great for the younger kids. Big water park and a BBQ place there.

We drove to the ski lodge.....saw the lifts and routes.....looked nice we actually would like to go back in the winter.

Close by is a Kohls, Walmart, gas station, and the downtown area is lots of shopping and restaurants. You can also rent boats and wave runners. Prices are not that bad.

I did notice that downtown area is very dog friendly - so bring your fury family members.

Overall a good time....and would visit again.

Room Tip: We had a courtside double - was great for all of us....even had a roll a way bed. View is nothing b...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cabinfever2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Grand Geneva Resort & Spa, responded to this review, 10 September 2014
Thank you for your comments and compliments. It sounds like you had a chance to experience a little bit of everything on property. We hope to see you back in the winter for skiing!
Best,
Tom Mason
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 19 August 2014

The grounds are beautiful. The daily kids activities for were great too. I recommend sitting by the outside fireplace at night. My only complaint is that we didn't stay longer than 2 days. It was not enough time to do everything we wanted to do.

Room Tip: We were in building 5 with an outside patio. We were able to walk to the pool and fireplace from ou...
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Geneva Resort & Spa

Property: Grand Geneva Resort & Spa
Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lake Geneva
#1 Spa Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Geneva Resort & Spa 4*
Number of rooms: 355
Official Description (provided by the hotel):
Grand Geneva® Resort is the place to meet. Whether a corporate meeting, convention or a gathering with friends and family, the endless range of meeting rooms & space and activities will keep everyone engaged. Conveniently located between Chicago and Milwaukee, there is so much to do at Lake Geneva’s only four diamond resort.Corporate travelers and families alike will find what they need to re-focus, relax or rev-up. With over 62,000 square feet of banquet space, guests have multiple options to choose from for that important business meeting, church retreat, wedding reception or family vacation. Or take time and enjoy a relaxing experience at the newly renovated WELL Spa or one of many dining options, while an indoor waterpark and kid’s program offer the excitement kids crave. Enjoy a group bonfire at the horse stables, a fast plunge down a ski hill, a serene walk through the trails or a drive down a fairway on two championship golf courses – all situated on Grand Geneva’s seemingly endless acres.No matter your reason for meeting….it’s all here in one Grand location in Lake Geneva, Wisconsin. ... more   less 
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Also Known As:
Grand Geneva Resort And Spa
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Lake Geneva Illinois

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