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“Disgusting! Find another place!”
Review of Chateau Royale Inn

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Chateau Royale Inn
Ranked #9 of 11 Lake Geneva B&B and Inns
Chicago, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Disgusting! Find another place!”
Reviewed 17 September 2012

Absolutely DISGUSTING!! Arrived expecting 3 rooms next to each other. Owner gave away one and refused to admit fault. He reluctantly gave us the suite at the same cost. Once in the rooms we discovered how disgusting these rooms were. 2 rooms reeked of smoke and urine. The windows were open to TRY to air it out. It didn't work. The bed was sunken and there were stains everywhere. Ripped furniture, no soap no clean blankets.
The suite was equally gross. Firstly we were able to pick the lock with a credit card! There were BLOOD stains and many other bodily fluid stains on the comforter! The pillows were SO YELLOW from drool they had to have been 10 years old. The bathroom had watermarks and fingerprints all over the mirror. The faucet to the shower was broken. The ironing board was broken and smashed fingers. When we looked to use the hairdryer we were horrified. It looked as though someone wiped their backside with the cord it was so full of brown.....I don't know what!!

There was NOTHING about this rat's hole that was good. I will never go back and believe it should be shut down.

Room Tip: The 3 we saw were scary!
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  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

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Traveller tips help you choose the right room.   Room tips (10)
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English first
Gurnee, Illinois
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2012

We also stayed here to attend the Buffett concert at Alpine Valley this past weekend and found the hotel to be what is was; a cheap(er) place to sleep and shower-no more no less. Definately not our first choice, but with nothing else available it was our only choice short of spending much more than we wanted to. Thru reviews we prepared by bringing towels, toiletries, and pillows, items you normally take for granted at hotels.

  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lake Geneva hotels

MADISON
Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2012

We were suppose to stay for a Jimmy Buffet concert in Alpine Valley but once we checked in, we decided not to stay--the musty smell was overpowering and we had two wash clothes and one very threadbare towel for two people. No soap by the sink or in the shower--more basic that a Motel 6.
Wouldn't put our suitcases on the bed. It was a long drive home after the concert but we felt it was worth it to not stay at this motel. I always try to take these reviews with a grain of salt, but wish I had put more faith in them--they knew what they were talking about. The gentlemen that checked us in was very pleasant but when we decided to leave, a different person (the owner?) was very rude--he said we wouldn't be charged but we will see.

  • Stayed August 2012, travelled with friends
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Helpful?
1 Thank seleewi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palos Park, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2012

We stayed at the Chateau Royale Inn for one night in order to attend a 50th Wedding Anniversary Party. Oh my goodness, bugs and then more bugs and more bugs. We found out that they are Box Elder Bugs and they are everywhere. OK, I undersantd that you cannot control Mother Nature, but you sure could spray!!!!!! The windows had not been washed in lets say maybe 1 year. The carpet in the suite was dirty, it had burn marks, and just used up marks. It looked like things had been taken out of the Suite and not replaced, like maybe a refrigerator or a microwave. I will say the room was huge and it did have a bath and a half, which was nice, but that is about all I can say nice about the Inn.

  • Stayed August 2012, travelled with family
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Helpful?
1 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
229 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 29 July 2012

Chateau Royale is about 3/4 mile from downtown Lake Geneva, so you avoid the insane traffic jams. Yeah, the place looks like it's from a different era (just like most of Lake Geneva). The amiable Ukrainian gent at the front desk was funny and helpful.

The positives: huge room, firm mattress, hot shower. Negatives: threadbare linens & furniture, no in-room coffee, only one towel rack in a lousy location, blanket was stained, no chain or deadbolt on door.

If they charged $55 a night, I'd go back. But not $95.

  • Stayed July 2012, travelled solo
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Helpful?
1 Thank cdub333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Point, Indiana
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 July 2012

This motel is so funny. They have huge plants strewn about in the "lobby". It looks straight out of the 70's. We stayed just to sleep, being that we were there for two concerts so if that's all you need it for fine, otherwise NO.

  • Stayed July 2012
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Helpful?
Thank KCamery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona, United States
1 review
Reviewed 5 July 2012

I needed to cancel my reservation and I was still charged for the stay. I normally don't believe these things would happen to me. The owner wouldn't return my money and I now need to fight with the credit card company to see if they can help. I would never recommend this place to anyone.

Room Tip: Do not go here!!
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  • Stayed June 2012, travelled with friends
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Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Royale Inn

Property: Chateau Royale Inn
Address: 135 W Main St, Lake Geneva, WI 53147-1919
Region: United States > Wisconsin > Lake Geneva
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #9 of 11 B&Bs / Inns in Lake Geneva
Price Range (Based on Average Rates): £
Hotel Class:2 star — Chateau Royale Inn 2*
Number of rooms: 40
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Also Known As:
Chateau Royale Hotel Lake Geneva

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