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“Poor service”
3 of 5 bubbles Review of Tempura House

Tempura House
Ranked #42 of 94 Restaurants in Lake Geneva
Certificate of Excellence
Cuisines: Sushi, Asian, Japanese
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Breakfast, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Poor service”
Reviewed 13 October 2013 via mobile

My husband and I came here tonight. The food is quite good -- we had sushi, soup, salad, and noodles -- but our server was just awful. We were at the restaurant for almost 2 hours and there was just no reason for this. It was not too busy of a night and we didn't order anything complicated. Please, Tempura House, work on your service!!

Helpful?
1 Thank DGWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

Visitor rating
    38
    25
    21
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“An ok place for Japanse food.”
Reviewed 6 October 2013

We were greeted by the strong odor of fish as the sushi counter is just inside the door. As we made our way to the table, the smell dissipated. Server was friendly and informative, but could have been a bit quicker since there were only a few customers. Conversation level was very loud (poor building acoustics?) and at a table for two we had trouble hearing each other without raising our voices. Mongolian Beef, was served on a sizzling platter and very good, but lacked any noodles and had too many mushrooms for my liking. Sukiyaki Chicken was served in a shallow stew pot and was very sweet. The noodles were most enjoyable, but overall not much flavor. Not good enough for a return trip for us.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Acton, Texas
Level Contributor
278 reviews
191 restaurant reviews
common_n_restaurant_reviews_1bd8 340 helpful votes
“Best Japanese in Geneva”
Reviewed 8 September 2013 via mobile

Bento Box is the way to go! A little of everything. Clear soup and ginger dressing salad. Cold Kirin beer to compliment.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SouthernBoy2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshkosh, Wisconsin, United States
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Above expectations”
Reviewed 20 August 2013

Tempura exceeded our expectations. Service was prompt, friendly and accurate, even as was her
First night. We enjoyed a beautiful evening out on the patio.The menu offerings were extensive. The hibachi steak and Mongolian shrimp were delicious. They arrived at our table sizzling hot and with little wait. Dinner as included salad,soup and rice. A very pleasant evening and dining experience. Made our last evening in L. Geneva a memorable one.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Great rolls.. Nice patio.”
Reviewed 18 August 2013

I came here with my baby. There was only 1 waitress working on the lunch shift with a packed place.. IT IS NOT THE SERVERS FAULT FOR BEING THE ONLY ONE WORKING. It is strictly managements fault. The rolls were very fresh and the Spicy Mayo was indeed the spiciest I have ever had. The prices for rolls were very reasonable. I would definitely return to this place!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mtrokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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