We stayed at Timber Ridge October 4-6 as part of a Groupon Getaway and found our room (#308) to be clean and comfortable with a nice view of the barn and horse pasture. Our 3 year old slept on the sleeper sofa and we had plenty of room for our baby's pack-n-play. There were pen marks on the end tables and in the hotel directory (as noted in previous reviews) and some normal wear and tear in the hallways, but we expected that at a hotel that caters to families and children. We found the staff to be extremely kind and caring, especially with the kids. Our daughter slipped more than once on the wet pavement inside the waterpark and the lifeguards were immediately at her side inquiring if she was okay, even checking back 10 minutes later. We were a bit late to storytime and the cookies were gone, but a friendly staff member went behind the scenes and brought one out for our daughter. Also saw staff placing "Happy Birthday" signs on room doors, which probably made birthday boys/girls happy.
The BBQ restaurant is small, so I imagine it fills up quickly during peak lunch/dinner hours. When we visited, it was later at night and pretty empty. Our server was fantastic and we found the food quite tasty and reasonably priced. If you're expecting a 4-star dining experience, head up to the Grand Geneva. This place was just fine for a family meal after an exhausting day in the water park.
As for the water park, its probably better suited for the younger kids, not teenagers. Our 3 year old had a ball. Best part was the lazy river had 2-person inner tubes with "bottoms" so the little kids could sit and not fall through. Water and air weren't too cold, so the kids didn't come out shivering. Lifeguards were attentive - always appreciate that.
The animals and horses were fun to visit. Lots of activities for the kids - some free, some additional charge.
Overall, a nice stay for our family. Thanks to the staff for making our visit so enjoyable.
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- Also Known As:
- Timber Ridge Lodge & Waterpark Hotel Lake Geneva
- Timber Ridge Hotel
- Timber Ridge Lake Geneva
- Timber Ridge Lodge And Waterpark
- Timber Ridge Lodge Lake Geneva