This is the first time I have taken my family to Timber Ridge. We usually head to the Dells from Milwaukee where we live and we loved the shorter drive to Lake Geneva. When we arrived at the property we were very impressed with the whole outside layout. The grounds were very appealing. We were also very happy when we got into our room. The room was very large for a family of 5 and we loved the full fridge and eating space. The bathroom also had lots of space. The room was a big plus compared to the rooms we have stayed in at other water parks. The room was very clean and well-stocked.
At the water park there is more for older kids to do but not so much for the toddler age. The toddler pool was often crowded and didn't have much variety. The lifeguards were good and kept on people breaking the rules. I thought that was awesome because most times, parents aren't watching what their kids are doing and so it is nice that the lifeguards are. The only complaint I would have about the staff is that the lifeguards (the younger ones) did some bickering right in front of everyone when there was some kind of spill to clean up. They were fighting right in the middle of the park, kind of unprofessional in my opinion.
The only negatives involve the size of the water park. We must have been there during a Spring Break because the park was mobbed at times and there were no chairs, much less tubes for riding down the slides. The lazy river also got very crowded at times at the entrance point and one time, my son was squished by tubes trying to get out when our turn was over.
I was also bummed when I had to pay an extra $25 so that the 5th person in my family would be able to go to the water park. Our 1 bedroom suite only came with 4 passes. I don't remember ever encountering that at another park. From the price I paid for the room, it seems like all passes (within reason) should be included.
The arcade is a good size and well run. The man behind the counter came over to us twice on our visit to offer us some helpful tips about where to check the balance of our card. I thought that was really nice.
We would probably come back but only during the summertime. That way, there are more people spending their days outside and therefore everyone is more spread out. It was way too crowded in the winter. I would also love to head to downtown Lake Geneva during the warmer weather. The downtown area was charming and the lake was beautiful.
All in all it was a good experience but I don't know if it is cheap enough to pick it over the Dells and the variety found there. Anyone not willing to travel to the Dells though will enjoy their trip.
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- Also Known As:
- Timber Ridge Lodge & Waterpark Hotel Lake Geneva
- Timber Ridge Hotel
- Timber Ridge Lake Geneva
- Timber Ridge Lodge And Waterpark
- Timber Ridge Lodge Lake Geneva