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“Great location”
Review of Mill Creek Hotel

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Mill Creek Hotel
Ranked #5 of 15 Hotels in Lake Geneva
Certificate of Excellence
Mattoon, Illinois
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location”
Reviewed 15 August 2013 via mobile

We just finished a wonderful three day stay at Mill Creek. This was our 2nd time at Mill Creek. I love being able to park the car for free and walk to almost any thing you would need. Nice kitchen. The staff is very helpful.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathie519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 23 September 2013
Thank you so much for the great review. We think our location is the best in downtown Lake Geneva. We are happy to have you as a return guest and we look forward to your next stay with us!
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422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • Any
English first
Jersey City, New Jersey
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 August 2013

We stayed at Mill Creek for three nights and I would highly recommend it. The suites were large and comfortable and the kitchen was well stocked. We cooked several meals there and ate breakfast in the suite every day. It made the time away more relaxing and affordable than having to eat out every meal. The pool area is not large but it is pretty and I really nice addition to the property. The location can't be beat and even though it is in the heart of town the creek side room we stayed in was quiet and tranquil.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank addie1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 23 September 2013
Thank you so much for the great review. We are glad that you enjoyed your stay and found it quiet as well as the ideal location for downtown Lake Geneva. We look forward to your next visit !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crete, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2013

Just got back from three nights at the Mill Creek Hotel and had to write as soon as I got in! This small property exceeded every expectation I had--current reviews and photos on tripadvisor got me to go there, and those reviews still aren't good enough! There are a lot of properties to choose from in Lake Geneva--and they pale compared to this all-suite hotel. The rooms are actually like condos--NOT typical hotel rooms. There are four types of room from "bronze" to "platinum"; we stayed in a "gold" room (third highest level) so i can only speak to that experience.

The lobby of the hotel isn't much--and it's deceiving. It's small, with a simple window to register at just across from a tiny sitting area....but when you enter your room, it's unreal! The door leads into a fully supplied kitchenette with a full stove top, microwave, toaster, blender, dishwasher, dishes, glasses, flatware, refrigerator--everything you could want, right down to a cutting board and ice maker in the freezer!

The bathroom is HUGE, and the whirlpool bath is GIGANTIC! Biggest I've ever seen in a "hotel" bathroom. Amenities include everything from bathrobes, to mineral salts for the whirlpool,, right down tot he Q-tips! A dining room table for flour is next to a small writing desk, and that leads into your living room area with a couch, chair, fireplace, TV, VCR, DVD, and the most powerful A/C - heater unit I've ever seen in a hotel! A big separate bedroom had a king bed in our room (others have two queens) and it was without question the most comfortable firm bed I've ever experienced in a hotel. there was also a full chest of drawers, an additional A/C - heating system, a big closet, ironing board, iron, umbrella--they've forgotten NOTHING!!! Each unit also includes a small patio and chairs--ours looked over the a creek and entrance to nature center; just beautiful! The provided wi-fi worked just great with my tablet; there were three phones throughout the apartment. While this appears to be a "condo", daily housekeeping is provided just like a standard hotel property.

The location of the property is the best--right downtown with free parking under the hotel, just steps away from dining, shopping, the beach, boat tours--everything downtown Geneva has to offer. We didn't have to drive anywhere! A small pool, hot tub, workout room, and deck are available on the main floor. If you stay on the nature preserve side of the hotel, you'll love seeing the endless variety of birds swooping by your room--many nest in the open underground garage--it's so cool!!! There was only a minimal view of the Lake from our patio. Was disappointed....for about 30 seconds...and was then just delighted with the view and amenities we had.

There is no onsite restaurant, bar, shopping, etc., and some kids may not find it the "resort" experience they want. Too bad for them! Every guest I talked to on our visit LOVED that quiet and relaxed atmosphere. I met a couple that had just checked out of "The Cove", a big resort close to Mill Creek. The were miserable at the hordes of yelling children running through the hallways at all hours, and complained about the paper-thin walls there where very noise could be heard. Like us, they LOVED the experience they were having at the Creek. The staff is just awesome--what lovely and helpful people!

Can't say enough about this place, but obviously it will remain the only Lake Geneva lodging choice for us. I've never written a review for TripAdvisor before, but just felt compelled about sharing this experience. Trust it, go there, and experience so much more than any standard hotel room at a price that's remarkably inexpensive for what this place provides.

Room Tip: 3rd floor has the best views; ask for a nature preserve/ creek view!
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 23 September 2013
Thank you so much for your fantastic review. We are so glad that your had a great stay.
We look forward to your next visit and hope it is very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2013

We realized when we booked at Mill Creek that it had been 8 years since we stayed there last. We honestly forgot how lovely it is! Beautiful suite, fantastic customer service, perfect location! We will definitely not wait another 8!

  • Stayed August 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 12 September 2013
Thanks for your kind words.
We look forward to your next visit and sincerely hope that it is very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glenview, Illinois
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2013

This has been our second getaway at Mill Creek. Again, it didn't disappoint! We love how close it is to the beach and the town. We enjoyed breakfast in the mornings in our kitchen then went out for dinner. And to top it off, the front desk offered to mail my camera battery charger when I left it. They were so sweet about it! Love this place, it our go-to.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 12 September 2013
Thank you so much for your great review.
We are delighted to be your "go-to" place in Lake Geneva.
We look forward to your next visit and hope that it is very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign, Illinois
Level 6 Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 August 2013

An older hotel only one block from the lake. The hotel has very nice staff on duty. There are only 30 suites in this property, which is great. The room was very clean and well maintained. You can park your car and walk to everything you would like to do during your stay. Rooms come with a small kitchen, dining area, living room, separate bedroom, balcony, large bathroom with 8 jet tub.

Room Tip: Look for the monthly special, the 3rd night is half price if you stay between Sunday to Thursday..
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 10 September 2013
Thank you so much for your great review. We think that our weekday specials are fantastic , too. We are so glad that you enjoyed your stay and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Byron, IL
Level 4 Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 July 2013

We chose The Mill Creek Hotel for our overnight-getaway primarily because of its location and availability. When we arrived, we were surprised to find the guest parking area actually under the hotel right off the street. There was ample parking, and the host was considerate enough to let us remain parked there for a couple of hours after checking out early so we could do the Mail Delivery Cruise in the morning. We experienced that same helpful, friendly attitude from the staff throughout our stay. The Bronze Suite that we had was tastefully decorated; it was complete with housekeeping/cooking necessities; and everything was clean and in excellent repair. The AC system was easy to control, and it was one of the quietest units we have had in some time. The jacuzzi was relaxing, and the bed was comfortable. We have been used to room darkening shades at home, and the ones in the room let the early morning sun arrive a little earlier than what we have been used to. The restaurants and shops are all within walking distance as is the path around the lake. I would definitely recommend this hotel, and we are already planning our next visit.

Room Tip: Our 2nd floor room was easy to get to, and it was very quiet.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GulfBreeze3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, 19 August 2013
Thank you so much for your wonderful review.
We are happy that you enjoyed your suite and all extra perks of our ideal downtown location.
We understand your concern with all the natural light that comes through and are currently looking at our blind options.
We look forward to your next visit with us, and hope that it is very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mill Creek Hotel

Property: Mill Creek Hotel
Address: 123 Center St, Lake Geneva, WI 53147-2006
Phone Number:
Region: United States > Wisconsin > Lake Geneva
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lake Geneva
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Mill Creek Hotel 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
The ideal location in the heart of downtown Lake Geneva, WI.Nestled near the magnificent lakefront, the many historic parks, and the prestigious Main Street, The Mill Creek Hotel offers overnight visitors to Lake Geneva the best of all possibilities.You may view the vastness of beautiful Geneva Lake. You will enjoy the peaceful Donian Wetland Nature Preserve, and you are within steps of Lake Geneva's prominent Main Street.Mill Creek is the only hotel in Lake Geneva situated in a beautiful wooded nature preserve in the heart of it all and only steps from all shopping, restaurants and beaches. ... more   less 
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Also Known As:
Mill Creek Lake Geneva
Hotel Mill Creek

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