We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mill Creek Hotel”
Review of Mill Creek Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Mill Creek Hotel
Ranked #3 of 15 Hotels in Lake Geneva
Certificate of Excellence
Reviewed 28 April 2014 via mobile

We decided to go away for our anniversary at the last minute. I googled hotels in lake geneva, of all the places I looked at I kept coming back to the MCH. The room was available & the price was reasonable. Clean, spacious & comfortable. Staff very friendly (especially Mary). Only issue our room & balcony overlooked the US Post Office and we were awakened at 4:30am by the loading/unloading of trucks and later the car traffic from the alley way & parking lot below our balcony.
In spite of the noise we would definitely go back & stay at the
MC Hotel, but in a room on the other side of the hotel far away from the post office & car traffic.

Stayed: April 2014, travelled as a couple
1  Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 28 May 2014

Thank you for your review.
We are so happy that you enjoyed your stay.
We realize that sometimes the post office can get a bit busy.
We still love our ideal downtown location though.
We look forward to your next visit and hope that it is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (482)
Traveller rating
Traveller type
Time of year
Language

300 - 306 of 482 reviews

Reviewed 26 April 2014

I had not been to Lake Geneva and I checked out all the reviews and chose Mill Creek. The location is great! Lake views and close to downtown. Our deck was amazing. The room was great, having a full kitchen and living room and a separate bed room...all great! The whirlpool was a definite perk! Definitely has the early 90's motif...but it's a great place. I'd recommend and would stay here again. Again...can't beat the location!

  • Stayed: April 2014, travelled as a couple
    • Location
Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 28 May 2014

Thank you for your great review. We think that our location is ideal, too. We look forward to your next visit to Lake Geneva and hope that it is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

I booked myself and two friends at this hotel to attend a local convention just by the online reviews and location. I'm glad I did. The hotel staff was very friendly and accommodating, allowing us to check in about 5 hours early! The off season rates were great. For what I would normally pay for a low-end hotel room on business travel I got a legitimate suite, apartment really, a half block away from the Starbucks and two blocks from all of the downtown eateries and shopping area. Couldn't have been happier with my stay.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 2 May 2014

Thank you for your great review.
We are delighted that you enjoyed your stay.
We look forward to your next visit and hope that it is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

This was our first time visiting Lake Geneva. We picked The Mil Creek Hotel based on online reviews and are happy to say they were accurate. This hotel has the friendliest and most accommodating staff we've experienced. They made you feel like they really wanted you there and wanted you're trip to be a great experience. The hotel is located right downtown, very convenient to all shopping on main street, bars, restaurants and the lakefront. The room was spacious, included a kitchen (with full size fridge, stove & dishwasher), dining room, tv room & the bedroom was separate from everything else with double doors for privacy. Bed was king size, very comfortable. Can't say the same for the sleeper sofa, it was very uncomfortable to spend the night on. I suggest using it for young kids that might not care. Also had a balcony with a couple of chairs on it that overlooked a small creek. The bathroom had us all gasping when we saw the size of the jacuzzi bathtub, two adults could sit side by side in it comfortably and taller people wouldn't feel cramped for leg room. Biggest tub I've ever seen with tons of jets you could direct where you wanted them. The only negative we came across was the lack of hot water in the shower if you waited till later in the morning to take one. There was plenty early in the am but by 10 or so the hot water ran out in about 5 minutes. Overall we were very satisfied and would definitely come back. Great value for the cost!

Room Tip: We stayed in room 109, great room with easy access to continental breakfast area, activity room, fro...
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank krubel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 22 April 2014

Thank you so much for your review. We are glad that you enjoyed your stay with us and that our staff was so accommodating. Thanks for the info on the sofa beds, we have been looking at new options.
We welcome your next visit to Lake Geneva and Mill Creek Hotel, and sincerely hope that it is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2014

We just recently stayed at The Mill Creek during my daughter's Spring Break. Needless to say about how horrible this winter has been and still continues to be, we had a wonderful time. Rooms are beautiful, clean and spacious. I had my 6 year old and 15 month old baby with me and we slept comfortably. The pull out couch is a little uncomfortable because of the thin mattress but my 6 year old had no problems with it. So she slept there by herself ;) The kitchen comes with full pots and pans, dishes, and everything which I appreciate. All I did was bring plenty of food. And if you run out the convenient store is not far. Although the weather was not good we pretty much stayed indoors and utilized their indoor pool. Water was a little chilly at first but when I told the staff they were very friendly and raised the temps up for me. The staff is very friendly and helpful. This is the main reason I enjoy coming back. Kudos to Juan for recommending the arcade room at The Cove for my children, since it was so cold to take a walk around the lake during my stay there. I really appreciate the staff in making sure their guest are well taking care of. We plan on coming back when the weather gets better. I definitely recommend staying here for any weekend getaway, romantic getaway or any type of family function. Great location and plenty to do if the weather permits.

Stayed: March 2014, travelled with family
Thank Elisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 9 April 2014

Thank you so much for your review, and for spending spring break with us in Lake Geneva.
We agree that our location is just ideal, and we're glad that our team was so helpful and accommodating so that you could really enjoy your visit.
We look forward to your next stay with us and hope that is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

"We came here for a Valentine's Day/Birthday/Wedding Anniversary weekend because we wanted to try a new property than where we stayed, before...and the price was good for what we were getting. In short, after a Lake Geneva "break"--we had not been in a few years--we may be back to stay at MC as soon as the weather breaks, this year.

Getting the basics out the way...location, perfect. As stated in earlier posts, it is in walking distance to all of downtown Lake Geneva. Oh, I added the Romance Package--sparkling grape juice (sub champagne, if you partake), two MC glasses, chocolates and popcorn--from local, longstanding biz (Kilwins), and two dining certs--breakfast at Egg Harbor ($20), dinner at a local restaurant ($50; 5 spots to choose from, most in walking distance--we did our fav, Popeye's). Free, covered parking (a rarity for us Chicagoans and a definite perk when it snows--which it did during our stay). Our room was a "little" dated--including older phones and one of our closet doors came off the track (no big deal, maintenance was on it), but clean and large with a full kitchen--almost like a small 1BR apartment--and a nice size jacuzzi tub with a shower. On this, alone, I could give our stay four stars. What happened during our stay earned this property and staff the final star. (This going to be long, but I hope you can fight your ADD and/or bear my lengthy description)

Upon arriving in LG, I took my wife to the Next Door Pub (good lunch spot, def rec). Towards the end of lunch, she chipped a molar while eating--resulting in a sharp, jagged section. Initially, did not seem like a big deal--until we settled in. After a nap, she realized the tooth was cutting her tongue. So, I begin looking up remedies (dental wax) and 24-hour emergency OR Saturday appt. Nothing in Lake Geneva. When we leave to get the wax, we stop by the desk and Sam who was on the evening desk shift) tries to find a place with Sat hours. Again, nothing. (Have the dentists taken a pledge to NOT work on Sat?). However, she was going to contact a Dentist she worked for to see if they may were open on Sat. So, Friday dinner was shot--soup for her, KFC for me. Oh yeah, she was not a happy camper...and when mama ain't happy...

The next morning, we got up and tried Egg Harbor hoping the wax would stay in place. I had no luck with two dentists that came up on our dental plan site with weekend hours AND the wax eventually came out halfway through the meal--which was good and provided with great service. So, back to the hotel to replace the wax. When we arrived, Sam showed us a list of places she checked out when she arrived, that morning--some beyond what I found, but none were opened on Sat--including her former employer. Another member of the MC staff, April, overheard our plight and said there was a dentist, Mary Waller, in Genoa City (while I had no clue where that was, I was willing to drive back to IL to make "mama" happy), that may be able to assist and was a good dentist. Yet another staff, Juan, had Mary's number in his phone and called immediately. I talked to the receptionist who told me to come in about 11--in two hours--and they would try to get my wife in. While I was on the phone ANOTHER staff, Ray, wrote down basic directions and talked me through to make sure I understood. (City Boy CAN figure out county roads, but Ray made it simple.)

After applying more wax to minimize the pain, we chilled in the room for a bit then headed to the office. While we anticipated a wait, when we arrived, the receptionist greeted my wife by name--recognizing the stress in her "hello"-- provided her with the usual paperwork to fill out. In the waiting area, there was one person--turns out they were waiting on their child. The dentist wrapped up her patient about 5 mins after my wife finished the paperwork. She came and talked to my wife. Within 15 mins, she x-rayed, assessed the tooth, smoothed out the jagged edges of the tooth...and "mama" was happy...and the weekend was saved!

So, there you have it, as a result of a team effort from the Mill Creek staff, a nice weekend getaway was saved.

SN: if you are a dentist, you may want to consider having an office in LG with Saturday hours."

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tausphinx5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 9 April 2014

Thanks so much for taking your time to write such a great review.
We are very happy that we were able to help get your wife's tooth taken care of so you could enjoy your visit. Thank you for all the lovely compliments to our Mill Creek team.
We look forward to your next visit with us and sincerely hope that it is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

The hotel was awesome. We only stayed one night, but it was a perfect night! Staff was very nice and helpful. They even upgraded us upon arrival to a gold room with no request from us. The room was set up very nice and was also very clean. Great views also. Nice to be so close to the downtown area as well. The continental breakfast was a little weak but an easy trade off for all the other amenities. We would definitely stay here again when we have a return visit to beautiful Lake Geneva.

Stayed: February 2014, travelled as a couple
1  Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary O, Marketing at Mill Creek Hotel, responded to this reviewResponded 21 March 2014

Thank you for your great review. We are so glad that you had such a wonderful stay.
We look forward to your next visit to Lake Geneva and hope that is very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lake Geneva hotels
1.9 mi away
Geneva Inn
Geneva Inn
#1 of 15 in Lake Geneva
658 reviews
0.1 mi away
Cove of Lake Geneva
Cove of Lake Geneva
#7 of 15 in Lake Geneva
1,036 reviews
3.9 mi away
The Ridge Hotel
The Ridge Hotel
#4 of 15 in Lake Geneva
487 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Harbor Shores on Lake Geneva
Harbor Shores on Lake Geneva
#8 of 15 in Lake Geneva
561 reviews
4.4 mi away
Inns Of Geneva National
Inns Of Geneva National
#6 of 15 in Lake Geneva
132 reviews
0.2 mi away
Bella Vista Suites
Bella Vista Suites
#12 of 15 in Lake Geneva
318 reviews
Show Prices
Show Prices
Show Prices

Been to Mill Creek Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mill Creek Hotel

Address: 123 Center St, Lake Geneva, WI 53147-2006
Region: United States > Wisconsin > Lake Geneva
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lake Geneva
Price Range: £65 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mill Creek Hotel 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
The ideal location in the heart of downtown Lake Geneva, WI.Nestled near the magnificent lakefront, the many historic parks, and the prestigious Main Street, The Mill Creek Hotel offers overnight visitors to Lake Geneva the best of all possibilities.You may view the vastness of beautiful Geneva Lake. You will enjoy the peaceful Donian Wetland Nature Preserve, and you are within steps of Lake Geneva's prominent Main Street.Mill Creek is the only hotel in Lake Geneva situated in a beautiful wooded nature preserve in the heart of it all and only steps from all shopping, restaurants and beaches. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Agoda and Evoline ltd so you can book your Mill Creek Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mill Creek Lake Geneva
Hotel Mill Creek

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing