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“Nice clean hotel to stay in the Lake Geneva area”

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Comfort Suites Lake Geneva
Ranked #10 of 15 Hotels in Lake Geneva
Certificate of Excellence
Reviewed 9 September 2011

I really liked this hotel. We stayed there as we were attending an event at the nearby Alpine Valley Music Theater. Accommodations are nice, rooms are simple but big and well equipped with a small fridge (or big minibar), microwave, and TV. It also features free internet. Personnel was nice and helpful; it's close to the commercial area as well as to downtown Lake Geneva, but still far enough from both to make it cozy and quiet. We loved the pool facilities: clean, modern and fun. Breakfast is better than the regular bed & breakfast; actually enjoyed it! We would definitely be back if we return to the area.

  • Stayed: September 2011, travelled with family
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3  Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (198)
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171 - 177 of 198 reviews

Reviewed 31 July 2011

We went to Lake Geneva after purchasing a package deal to support our local PBS station. We didn't know any thing about Lake Geneva but were very pleased. Comfort Suites is a little off the beaten path but only a few minutes from the lake and the center of town. It was a very quiet comfortable room.

  • Stayed: July 2011, travelled as a couple
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4  Thank byelderman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2011

Comfort Suites located in Lake Geneva WI, is the best hotel my husband and I have ever stayed at. The hotel, as well as the room we occupied was very clean. The staff of this hotel was too good to be true, they were very friendly and interacted well with our children. My children later stated to me that the best part of their stay was the staff, the swimming pool, and complimentary breakfast. If I had to describe Comfort Suites in one word I would say "Home"

Room Tip: The rates at Comfort Suites are reasonable and worth every penny.
  • Stayed: February 2011, travelled with family
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4  Thank AngieMVinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2011

Close to the action, very comfortable beds and great breakfast when you wake up.What more could you ask for!

  • Stayed: July 2011, travelled with family
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2  Thank Marsline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2011

I stayed here on June 27th, 2011. Shortly after my stay i noticed red bumps on my body and went to the doctor, who confirmed they were bed bug bites. There's not a chance that this could be from another hotel or location as this is the only hotel i've stayed in for over 1 month. i called the Manager, Jon, 5 times on Friday July 1st and never received a call back to address my concerns. For those of you unaware - bed bugs can travel home with you AND to get 1 room in your house heat treated for these bugs it's $850...so take that into consideration when you are chosing a hotel in Lake Geneva. Jon - thanks for not calling back...in reading other's reviews it appears you need address this issue further - your exterminator led you astray.

  • Stayed: June 2011, travelled with family
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5  Thank travelgirl_mjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnVH, Manager at Comfort Suites Lake Geneva, responded to this reviewResponded 19 July 2011

It is nice to see that people are starting to travel again as our occupancy has been up quite a bit over last year. With that being said, I have not heard of any further complaints of "bed bugs" with many nights having a "full house". I have had numerous hang-ups but no messages in regard to this matter. I would be glad to discuss this matter with you...and since I do not know who you are, I can be reached at the hotel at 262-248-2300.

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Reviewed 19 April 2011

I was with a group of coworkers. In two of our seven rooms there were bedbugs crawling in the bed and on the walls. We all moved to another hotel. Rooms were big, but covers were stained.

  • Stayed: April 2011, travelled on business
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7  Thank TjM1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnVH, General Manager at Comfort Suites Lake Geneva, responded to this reviewResponded 15 June 2011

Bed bugs are a HUGE concern nationwide as they should be...Our guests come from all over the country and abroad and bed bugs can be "brought-in" at any time! We take every measure possible to "prevent" the possibility of an infestation. In this case, we contacted our exterminator (a nationally known professional) the following day to inspect/treat the room(s) in question...insects found but no bed bugs...cost $300. We then hired to have "a canine" to come-in and search the rooms...nothing! We then proceeded to have the dog sniff-out the entire property during his visit...we were "clean"...cost $600! We understand the concern of our guests regarding bed bugs and we share that concern...rest assured, we do everything we can to prevent them and we will invest whatever it takes to keep them out!

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Reviewed 1 April 2011

Hotel was clean! Rooms were spacious. Price was super for what we got in return. We had a great time. The pools are great for little ones. There is a shallow pool for toddlers and a small pool to play water basketball in. Also have a hot tub and workout room, very handy. Breakfast offered many choices and fresh healthy options too! Looking forward to returning!

Room Tip: Call for reservations!
  • Stayed: March 2011, travelled with family
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2  Thank Mom_on_the_go4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Lake Geneva

Address: 300 E Main St, Lake Geneva, WI 53147-4570
Phone Number:
Region: United States > Wisconsin > Lake Geneva
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lake Geneva
#6 Romantic Hotel in Lake Geneva
Price Range: £75 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Lake Geneva 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Suites Lake Geneva Hotel Lake Geneva
Lake Geneva Comfort Suites

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