Absolutely the least professional Hotel I have ever had the opportunity to deal with. Our group of 28 golfers were returning for a second strait year. The Hotel unilaterally gave away our 16 rooms to other people. Had we not called with an unrelated question a few days before our scheduled stay, 28 people from all parts of the country would have shown up in a crowded tourist destination with no place to stay. Luckily, the Heritage Inn & Suites, less than 30 minutes away gladly accepted our group and did a very good job accommodating us, given the short notice of our arrival.
Never, ever again would we book at the Comfort Inn - Lake Geneva.....And if you do, be sure to pay the highest rate, or you will risk having your rooms being given away to higher paying customers.
I am a Choice Hotels card holder.....That card will be cut up and thrown away
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- Also Known As:
- Comfort Suites Lake Geneva Hotel Lake Geneva
- Lake Geneva Comfort Suites