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“Very clean and attractive seneries”

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Holiday Inn Club Vacations at Lake Geneva Resort
Flossmoor, Illinois
1 review
“Very clean and attractive seneries”
Reviewed 30 September 2013

Good location quiet place if you want to get some r & r. My husband and I enjoyed the stay at the Holiday Inn Building #3. On the down side, not a lot of movie selections to choose. Overall we got what we came for at a reasonable price.

Room Tip: Make sure you book your spa treatments ahead of time or at the time of booking. I tried after I arri...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tlajohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 17 October 2013
Welcome home from your vacation with us. We’re happy to hear that you enjoyed your stay. We hope to see you again soon for more vacation fun.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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154 reviews from our community

Traveller rating
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    17
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Level Contributor
3 reviews
Reviewed 19 September 2013

Stayed in building 5 on the 4th floor. We didn't realize there was no room cleaning in this hotel. There were flying insects in our room which we thought were gnats from outside but it turns out they were small flies that come to food and dirt. Unfortunately we brought some crackers and other small bags of food home with us after having them in this hotel's kitchen in our room and got our house infested with these flies. People leave food in these rooms but the garbage is not taken out, so this is the result. There are signs posted in rooms telling the customers to take their trash out to a huge trash can posted in the corridors of every floor. We did but obviously others leave trash in rooms and insects are around to eat it.
Never imagined something like this can happen in any hotel. Have travelled around the globe and never had insect problems until now. Absolutely horrible.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 17 October 2013
Hello and thank you for taking the time to review your stay with us. We appreciate hearing from all of our guests. We take the issue of pest control very seriously throughout all of our resorts. Our housekeeping and pest control staff thoroughly inspect each unit in-between guests. We always encourage our guests to let our staff know of any needs or issues they encounter during their stay. Thank you again for your review.
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Chicago, Illinois
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 September 2013

Very nice location right on the golf course. We stayed in one of the 1 bedroom units. Enjoyed having the kitchenette. If you are planning on eating in often, note that the kitchen table is narrow and pushed up against the wall (more like a large desk area).

Also, as others have said there is a lovely view of the golf course from the living room area. Unfortunately, that means that in these units the bedroom is at the front of the building and if anyone is coming or going while you're trying to sleep, it will wake you up. The luggage trolleys are nice, but not at midnight.

Finally, especially if you are planning on staying in a 1 bedroom for more than a couple of days, there is very limited storage space. 2 small drawers at the base of the bed, 1 medium sized closet with some hangers and a drawer about the size of the 2 drawers underneath the closet. Keep this is mind, bring less and use the washer and dryer in the unit.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lefty0418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 17 October 2013
Welcome home from your say with us. We’re happy to hear that you enjoyed your stay with us and you were able to enjoy the amenities in and around the resort. We apologize for any noise issues that you encountered during your stay. We hope to see you again soon for more vacation fun.
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Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2013

The 2 bedroom villa was awesome. The accommodations are very tasteful and classy. We were close to the elevator. We were not bothered with a lot of traffic. It was quiet and pleasant. The private balconies are nice, serene, and relaxing.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ravenstar7754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 17 October 2013
Hi there and thank you for taking the time to review your stay with us. We’re so happy to hear that your vacation was a success. We would love to see you again soon for more vacation fun.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolingbrook, Illinois
1 review
Reviewed 9 September 2013

This is our home resort from our Timeshare and always enjoy going. But this time around a few things did not sit very well with my husband and I. We have been staying at this resort for over 10 years and never had the credit card presented at time of check in incur a hold. Well, this time it did (to be exact a $120 hold) and we never were advised of such a hold until we went out for an expensive romantic dinner and the credit card was denied (EMBARRASING!). If we had been advised, we would have used a different card for either expense. INFORMATION & COMMUNICATION is the KEY to SUCCESS!

Second, the bed we had in our room had dips in it and to my 6' 4" husband it was very uncomfortable...my body noticed it as well but not as much. For the taxes, maintenance fees, etc, I would think the bed should be in better condition.

Third, again as stated we have been owners for approx. 10 years and we love coming to our home resort in Lake Geneva and go to the main lodge, sit back and listen to our dear friend Kathy Fry after dinner. Now we find out her hours have been changed or should I say dramatically reduced which for the 1st time ever went home without enjoying her music!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNAA1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 17 October 2013
Hello and thank you for taking the time to review your stay with us. We’re always happy to hear from our owners. We apologize for the miscommunication you experienced at check-in. The paperwork that all of our guests are required to sign at check-in outlines the holds incurred for security and incidentals at the time of check-in. We appreciate your thoughts about what we can do to improve your stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 August 2013

Loved the Holiday Inn Club Vacations at Lake Geneva Resort. Our place was just fantastic. There were several resorts on the grounds, of which was the former Playboy Mansion. I liked the Holiday Inn Club Vacations, because it was separate from the main Grand Geneva Spa building where you need to check in. We were in building 6, which seemed to be one of the newer buildings. I enjoyed that it had its own pool, which had pool side music, a definite plus when enjoying a day at the pool. The kitchenette was large and was equipped with everything you would need. The grounds were beautiful and the view of the golf course from our living room patio was amazing. There were also several grills on the grounds which weren’t too bad. I would suggest bringing a cheap grill brush to use before you grill. The king bed was roomie and very, very comfortable. The Jacuzzi in the room was large enough for two not to mention the 2 large sink tops in the bathroom and large shower. The lake and town is just a 10 min. drive and for convenience Wal-Mart was just down the road . I also would recommend the dinner cruise on Friday evening, the 3 piece Dixie band was a nice touch to the 2 1/2 tour around the lake. Also, I would not miss brunch at the Baker House on Sunday (wonderful). I have nothing but great things to say about our visit to Lake Geneva. We will definitely be back.

Room Tip: Buildings 5 & 6 seemed to be newer buildings - which I would definintly request on my return sta...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diane2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 28 August 2013
Welcome home from your first visit with us. Nothing makes us happier than hearing form our guests all about their vacations and the time they spent in and around the resort. Thank you so much for your review and we hope to see you again soon for more vacation fun.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2013

We decided to check out Lake Geneva Resort this summer with the MAX time program since it is not as far away from home. The accommodation was comparable to what we were used to in other HICV locations, the activities available are more numerous and diverse, and the little near-by town and lake offer much to explore and enjoy. We took the trolley ride tour of the resort the first day and were quite amazed by the history and geography of the area. Restaurants everywhere were very good and reasonably priced. Our desire to return some time in the autumn to see the trees and enjoy the hayrides and corn maze has made us fans of this resort.

Room Tip: Higher rooms have less floor noise at night.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dbast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley U, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, 28 August 2013
Welcome home from your first visit with us. Nothing makes us happier than hearing form our guests all about their vacations and the time they spent in and around the resort. Thank you so much for your review and we hope to see you again soon for more vacation fun.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Club Vacations at Lake Geneva Resort

Property: Holiday Inn Club Vacations at Lake Geneva Resort
Address: 7037 Grand Geneva Way, Lake Geneva, WI 53147-5105 (Formerly Orange Lake at Lake Geneva)
Phone Number:
Region: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Speciality Lodging in Lake Geneva
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Club Vacations at Lake Geneva Resort 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Holiday Inn Club Vacations at Lake Geneva Resort is a premier resort offering spacious 1- and 2-bedroom villas complete with amenities such as fully equipped kitchens, dining areas, living rooms with fireplaces, and everything a guest might need to enjoy their Home away from Home ! With access to all the amenities of Grand Geneva Resort & Spa , Holiday Inn Club Vacation guests can enjoy amenities such as indoor and outdoor swimming pools, multiple dining options, a Sport Center with tennis, basketball and volleyball courts, a rock-climbing wall, two championship golf courses and more options to keep your vacation full of new experiences. From skiing, golf and horseback riding, to tennis, snowboarding, and a full service spa, this resort has it all! ... more   less 
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Also Known As:
Holiday Inn Club Vacations At Lake Geneva Hotel Lake Geneva

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