We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“View of Lake Geneva can be marred with a rooftop in the foreground” 2 of 5 bubbles
Review of Harbor Shores on Lake Geneva

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Harbor Shores on Lake Geneva
Ranked #13 of 15 Hotels in Lake Geneva
Atlanta
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“View of Lake Geneva can be marred with a rooftop in the foreground”
2 of 5 bubbles Reviewed 31 March 2009

The location of this Best Western is ideal, with the Lake and the town within walking distance. Our room had a lake view - alas, the restaurant rooftop dominated our view. Our King room was $103, with refrig, microwave, extra sink and a few dishes. They only serve b'fast until 9am, even on weekends. We arrived at 8:50am and saw scant offerings with NOTHING that we wanted - even the fruit was pitiful. And nothing says "budget accommodations" like artificial creamer to "lighten" cheap coffee.

The front desk was nice to print us Mapquest directions to O'Hare.

For us, Best Western is an unpredictable experience.

  • Stayed March 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AtlantaJune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this review, 13 February 2012
Dear AtlantaJune,

Thank you for taking the time to share your experience with Harbor Shores on Lake Geneva. I am glad you were able to take advantage of our amazing views, however, in the future, should you choose to make a reservation with us, please feel free while making your reservation, to request a room down the hall, as this will put you farther away from the restaurant rooftop. When rooms are assigned the night before your arrival, we will do our best to accommodate your request. I am sorry that you were not satisfied with our continental breakfast. In the future, please feel free to ask our staff as they would be happy to offer suggestions to several restaurants that are just a short, beautiful walk from our front door.

Please note, we are no longer a Best Western Hotel. Our staff continues to uphold the highest standards of service and we strive to continuously update and modernize our guest rooms, offering the highest levels of comfort possible for our guests.

Thank you for choosing Harbor Shores on Lake Geneva. We look forward to assiting you in making reservations with us again should you visit Lake Geneva in the future.

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

303 reviews from our community

Traveller rating
    71
    133
    65
    24
    10
See reviews for
82
123
5
18
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Any
English first
South Elgin, IL
Level Contributor
1 review
3 of 5 bubbles Reviewed 20 August 2008

The hotel was not dirty, but needs some updating. The bed was terribly uncomfortable, and for some reason resembled a full size rather than the declared queen size. For a hotel with only 6 levels, I felt like I was waiting for an elevator in a 30 floor building. The two elevators took absolutely forever! We could hear the family above us running around too, so the floors/ceilings are not very soundproof.

The bathroom was very small and the toilet ran for 10 solid minutes after each flush (which means no one else can flush in that time) and that was annoying. The door takes up the entire bathroom when open, making it awkward for one person to be showering and another to be in there getting ready. The towels were so thin and scratchy to use, it was not pampering by far.

The room cleaning service was poor. We checked in on a Saturday afternoon and I had to call late Sunday night to ask for more towels for the following morning, as our room was not cleaned nor do they give you extra towels in your room. On Monday afternoon our room had still not been cleaned since we checked in, so I had to call and actually request that our room be serviced and had to leave so they could do so. I was turned off by having to do that.

PROS: The location was perfect, and the lakefront view room we paid extra for made our stay there completely worth it. We enjoyed sitting on our private balcony and looking at the waterfront watching all that was going on around. It made all the hotel downfalls tolerable. Free wi-fi was good. DVD player in room for those of you who want to bring in a movie. Mini fridge was nice to have

  • Liked — The view
  • Disliked — Theuncomfortable bed and the toilet taking forever to stop running
  • Stayed August 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank green1808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WI
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 2 July 2008

I have many of the same responses as below.
Here's my own experience:
I did search online before my husband and I stayed at this hotel.
I thought it looked great with the lakeside view and the pictures of the rooms online looked good too.
We just took our chances when we arrived in Lake Geneva and booked once we got there.
It was just an overnight stay for us, get away for a day and we only live an hour or so away.
But we still had the expectations of a nice hotel, and chance to be together, just the two of us.
My husband is not as picky as myself, and I usually will try to make the best of things (I mean we paid for it right), but the room once we walked in: anything but satisfactory.
The size of the room was fine but the cleanliness, agh-it was pretty bad.
There was a lipstick mark on one of the towels I grabbed from the bathroom, (I know the sign asks to reuse the towels to be "green") but this is ridiculous.
The inside bathroom door had permanent finger stains on it near the doorknob.
The bathroom floor and top of the shower lining all had dusty dirt particles.
I chose the balconey suite for a romantic view but instead got: spiderwebs all over the railing and chipped paint above our heads, way outdated overall.
We too had the view of the blowers and roof below us but could look out to see the lake.
Last thing before I make this a book: went in the outdoor hottub and pool later at night around 9:30-10:00pm, noone else is there, cool, now we knew why: swimming pool overloaded with bugs, I mean swarms of them.
I didn't have my glasses on, so when I walked in further & further and saw this huge pile of, agh bugs, it was just disgusting.
We were on the balconey that very next morning, pool opens at 6 or 7am, employees didn't START cleaning until 9:30am.
NASTY!
Oh, hubby said the sauna inside never did heat up as well.
I know things happen but come on, you want AT LEAST a good getaway and you're paying your hard earned money to stay, not here, at least for us, not again.
Needs MAJOR remodeling, work done, paint and bleach cleaning perferred!

  • Liked — The price of our balconey room was $125.00 for the night, that was alright, restaurant in hotel was good.
  • Disliked — The cleanliness overall, needs major updates/improvements if we would ever stay again.
  • Stayed June 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank teenster3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 June 2008

Fine hotel - did what it said on the tin so to speak (ie provided a place to sleep for the night)!!! Basic, but clean room, with added benefit of small kitchenette area. What the hotel lacked in charachter it certainly made up for with it's view.

  • Liked — Location & views
  • Disliked — lack of charachter!
  • Stayed April 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank EKC1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeKalb, IL
Level Contributor
117 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 30 March 2008

We have stayed here several times, and have found it to consistently be nice. Definitely a good location for walking around Lake Geneva, as it is close to everything down town. Clean enough, etc.

  • Liked — Good location
  • Disliked — Nothing
  • Stayed September 2007, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank eggbert_tg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southern wisconsin
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 12 August 2007

We paid the extra for the lakeview room, however, we would never stay here again. We ended up paying over $300 for a room and feel that this hotel didn't live up to all its promises. Yes, we could see the lake, but we had to "overlook" the adjoining restaurant's tarred roof and air-compressors, and a very busy main street. The heat being blown at us from the compressors made it hard to stay on the balcony for long. It was not the peaceful lake view experience we had hoped for. The room itself was nothing special. We've stayed at many hotels with gorgeous mountain views for under $100 and they were all a lot nicer than this hotel. If this hotel has been recently upgraded, I'd like to know where the upgrades were done. Our room looked like it hadn't been touched since the late 70s. We had to take the drain out of the tub so that we wouldn't have to stand in 7 inches of water when we took a shower. The wallpaper was bubbling off the wall, the light fixtures were outdated and the artwork looked cheap. Not what we expected for the money we shelled out. Don't even get me started on the "continental breakfast." What a joke!

  • Liked — The room was pretty quiet - couldn't hear noise from other rooms. It was close to the lake and downtown.
  • Disliked — The price and the chintzy breakfast, pool towels, outdoor pool.
  • Stayed August 2007, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank snowdancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Round Lake, Illinois
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 14 July 2007

This hotel is located across the street from the lake. You can easily walk to all of the restaurants, bars, and shops in town. The rooms are average, but decent in size.

  • Liked — Location
  • Stayed June 2007, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Stefana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lake Geneva hotels
0.0 mi away
Cove of Lake Geneva
Cove of Lake Geneva
#10 of 15 in Lake Geneva
3.5 of 5 bubbles 532 reviews
3.9 mi away
The Ridge Hotel
The Ridge Hotel
#5 of 15 in Lake Geneva
4.5 of 5 bubbles 160 reviews
1.7 mi away
Geneva Inn
Geneva Inn
#1 of 15 in Lake Geneva
4.5 of 5 bubbles 471 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Maxwell Mansion
Maxwell Mansion
#4 of 15 in Lake Geneva
4.5 of 5 bubbles 167 reviews
0.1 mi away
Bella Vista Suites
Bella Vista Suites
#9 of 15 in Lake Geneva
4.0 of 5 bubbles 288 reviews
0.1 mi away
Mill Creek Hotel
Mill Creek Hotel
#7 of 15 in Lake Geneva
4.0 of 5 bubbles 375 reviews
Show Prices
Show Prices
Show Prices

Been to Harbor Shores on Lake Geneva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbor Shores on Lake Geneva

Property: Harbor Shores on Lake Geneva
Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Phone Number:
Region: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 15 Hotels in Lake Geneva
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Toll Free Reservations: 888-746-7371 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com and Booking.com so you can book your Harbor Shores on Lake Geneva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing