I used this hotel for our wedding block this year. We had over 23 rooms booked. The hotel is amazing, clean and nice and new. The problems I had booking the hotel and dealing with management would warn others NOT to book their hotel block here. As the manager told me "We do not accommodate well for weddings." I phoned MANY times to ensure rooms were being booked accordingly. Staff were not trained in the computer system and the manager was not a nice woman. Errors were made and I was left on hold many times while someone tried to 'figure things out'.
On the day of my wedding I spent 20 minutes with the front desk over a bill that was being disputed. In the end it was an error of the front desk person charging my credit card incorrectly. Not the most ideal way to spend the happiest day of your life!!
Overall, the hotel was nice, just not nice to deal with large groups. Do not expect any above and beyond customer service for large groups. Management was very disappointing.
I would recommend this hotel if you are booking off the internet or have families - the family rooms are nice and are reasonably priced.
Do not use for a wedding block!
- Official Description (provided by the hotel):
- Located just north of Appleton on exit 146 of Highway 41 in Little Chute, the Country Inn & Suites offers a free "Be Our Guest" hot breakfast buffet each morning. Amenities in the guest room include refrigerators, microwaves, hair dryers,coffee makers, and irons and ironing boards. The hotel has a waterpark great for young children, which includes a pool, whirlpool and activity pool, with slides. Wristbands are included with the room. Additional wristbands can be purchased for $12.00 Each. The hotel has a fitness center, on property laundry facility, and a business center. All rooms have wired and wireless internet available. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites Appleton North
- Country Inn & Suites Appleton North Hotel Little Chute
- Country Inn Little Chute
- Little Chute Country Inn