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Baymont Inn & Suites Manitowoc Lakefront
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Reviews (865)
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All reviewsmaritime museumlake michiganss badgercar ferryroom was cleannice view of the lakewithin walking distancenice hotelexcellent locationbike trailthe breakfast areaan older hotelhot tubnice staynice breakfastwaffle makergreen bay
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644 - 649 of 865 reviews
Reviewed 15 August 2014

My wife and I spent 2 nights here in a King room. The room was very large and very clean, with a partial view of the lake. The Lake Michigan ferry "Badger" docks right in front of the hotel, which is cool.The pool is excellent, one of the largest and cleanest I've been in for a while, especially at a moderate priced hotel. We ate breakfast there twice and they were having problems keeping food available, but at least the staff was working hard to remedy the situation. The hotel was quiet and the location was good, right next to great walking/biking path up to Two Rivers and the Maritime Museum. All in all we were well satisfied with our stay.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank BillPee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glorie H, Front Office Manager at Baymont Inn & Suites Manitowoc Lakefront, responded to this reviewResponded 21 October 2014

I am glad that you got the chance to enjoy the amenities of the hotel. We are very fortunate to be located where we are and have an amazing view of the lake. I am pleased to hear that you were satisfied with your stay at our hotel. Thank you for your review and please stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

First off, I recommend based on lake view and Manitowoc area. Nice area to spend a few days with the family and we enjoyed walking around the harbor area. The neighboring submarine museum is good for a few hours, and there are plenty of local restaurants within walking distance.

Most of the rooms are angled with a view of the primary attraction - Lake Michigan. The rooms beg for a patio/balcony, but space is tight and the building is showing its age. They keep it up ok for my tastes, but I'm sure it is complaint bait here.

They seem to have a hard time with staff retention. The housekeeping and breakfast crew are strained, which leads to people calling in sick, which leads to some visitors swarming in to make the situation worse. The place was booked for a conference and they only had one person staffing the breakfast bucket. Felt so sorry for her, but she did her best. They definitely need a 2nd waffle maker to fill in for when the other food runs out. If you need to ask somebody about anything (like local attractions), find a guy in a maintenance outfit. They tend to be much friendlier than the front desk.

So come for the lake view. The hotel is ok.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank ben55124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glorie H, Front Office Manager at Baymont Inn & Suites Manitowoc Lakefront, responded to this reviewResponded 21 October 2014

I am glad to hear that you got to enjoy the lake and the neighboring businesses. We are working hard to make quality improvements within our hotel. We hope that you will stay with us again.

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Reviewed 11 August 2014

took over an hour after check in because the room was not cleaned. wasnt supprised to find that the room wasnt cleaned the second day! after being out all day to come back in the late afternoon to find a room that was not only not cleaned but there were no fresh towels in which to use after a much needed shower. we were not compensated which would have been ok if not for the premium rate we paid.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glorie H, Front Office Manager at Baymont Inn & Suites Manitowoc Lakefront, responded to this reviewResponded 21 October 2014

Thank you for your review. We are working very hard to make some positive changes within the hotel. With constructive comments like this, we can be sure to make the changes needed. We hope that you will stay with us again and have the opportunity to see the positive changes we are making.

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Reviewed 11 August 2014

We have loved this hotel and have stayed many times but for the price...$220 per night, which I would pay, the quality has gone down alot. Don't go in the bar, they clearly do not want the business. And go somewhere else for breakfast.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glorie H, Front Office Manager at Baymont Inn & Suites Manitowoc Lakefront, responded to this reviewResponded 21 October 2014

I'm sorry that you did not enjoy your stay with us. We are trying to make positive changes within the hotel to ensure that our guests are satisfied and enjoy themselves while they are here. During our busy season, our rates due tend to fluctuate and are typically higher on the weekends or during events. We hope that you will give us another chance to see the positive changes we are making. Thank you for taking the time to write a review. Without guest reviews, we would not know what we need to improve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

This hotel is a hidden treasure. This was our second stay with our two grandsons. As for location, it's in town, on the water. If it's raining, can go to the Manitowoc Library and Maritime Museum, within 1-2 blocks. Great breakfast for Mom, Dad and Grandparents and kids! Features a beautiful indoor pool. We definitely will return again. Keep up the good work.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glorie H, Front Office Manager at Baymont Inn & Suites Manitowoc Lakefront, responded to this reviewResponded 21 October 2014

We are glad that you enjoyed our hotel. Thank you for taking the time to write a review with us. We are very fortunate to have our hotel on Lake Michigan and be so close to neighboring businesses. Hopefully you will have the chance to stay with us again.

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