The General Mgr., Mr. Patel, and his staff were very attentive, friendly and helpful. My request for a room away from other guests for quiet was honored, and the room was very clean, quiet and comfortable. The windows could be opened to allow fresh air in, which I like. The location is on, and within walking distance of, the main streets, and the Riverwalk/Harbor area. Very convenient to the Lake Michigan Car Ferry and just blocks from Washington Park. There are several restaurants and taverns nearby. It is an older building in an older neighborhood, not much to see from the outside, but it is clean and seemed safe. I expect if a guest had any problems or questions, the mgmt. would do what they could to help.
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