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“Poor and Rude Staff”

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BEST WESTERN Riverfront Inn
Ranked #2 of 6 Hotels in Marinette
Waunakee, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Poor and Rude Staff”
2 of 5 bubbles Reviewed 23 May 2014

Personally witnessed staff being rude to 3 other guests. Unacceptable. The breakfast buffet was mostly empty while we watched employees serve themselves coffee, soda and ducked out back for a smoke. No one could answer questions and would say, "manager will be in at 9."

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Julianne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

Traveller rating
    63
    55
    55
    18
    7
See reviews for
62
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Melbourne, Florida
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

Well, I can tell you the staff here is exceptional all the way up. Housekeeping does a wonderful job, the front desk is more than helpful, and the dinning staff met all of my expectations more than I could have asked for. The rooms are very comfortable and supplied well with coffee, and all the things you need when your away for business. They have an indoor pool and hot tub that was perfect every time I entered. The food in the restaurant was extremely good and well served. There is not a whole lot to do in Marinette unless you are an outdoors-man, but if you are there is a wealth of fun to be had from fishing (right out front of the hotel) to hunting and hiking. I traveled for business and the location worked well for me as the shipyard is less then 2 miles away.

I can say I would highly recommend the warm welcome, hospitality, and savings to all.
By the way, If you are coming here to work at the Marinette shipyard, the do offer a discount for you.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
waukesha, United States
1 review
4 of 5 bubbles Reviewed 2 May 2014

the hotel staff was very pleasant very reasonable rates the atmosphere was good in the lounge good quality for price and would definitely go back again. the train noise was a little annoying but dealt with it

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagle
1 review
3 of 5 bubbles Reviewed 29 April 2014

Hotel is average. Pool was COLD. However, the breakfast meal was very good. Hotel staff very friendly. We would stay at this hotel again if in the area. Many good sights within walking distance. Nice restaurants a short drive from the hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Don J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 April 2014

I would highly recommend this place to anyone! Staff was friendly, everything was VERY clean, and best of all--it was quiet! Loved the pool (even though I did not have much time to enjoy it). The free morning breakfast was great! Good to have hot food in the morning. The only minor issue (for me) it has sealed windows so I could not open them to enjoy the fresh air!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank dallovbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 11 April 2014

A nice place to stay the night, clean, comfortable, and quiet. Staff was friendly. Breakfast was lacking. Food not refreshed, no bowls, etc. We had a room near the elevator, which was not an noise issue, but people standing outside the elevator talking loudly was annoying. Obviously this is not a hotel issue.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Titusville, Florida
Level Contributor
105 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

We stayed at the Best Western Marinette for 5 nights from 3/30/14 thru 4/3/14. We had stayed here several years ago and had been staying at another hotel in Marinette since then because the hotel was not updated. We decided to give it another try and were very pleasantly surprised. The room was updated and very clean and comfortable....nice. The pool was excellent. Breakfast was very good and the bar was very good also. Give them a try...I am sure you will enjoy your stay.

Room Tip: Ask for a room in front with a view of the Menominee river....very nice.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Riverfront Inn

Property: BEST WESTERN Riverfront Inn
Address: 1821 Riverside Ave., Marinette, WI 54143
Phone Number:
Region: United States > Wisconsin > Marinette
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Marinette
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Riverfront Inn 3*
Number of rooms: 120
Official Description (provided by the hotel):
Six story full service hotel overlooking the Beautiful Menominee River. Featuring the Avenue Grille & Bar. Located in the downtown district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Traveltool, S.L.U., Travel Republic (UK), Expedia, Agoda, Evoline ltd and HotelQuickly so you can book your BEST WESTERN Riverfront Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Riverfront Hotel Marinette
Marinette Best Western
Best Western Marinette

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