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“wonderful in Marshfield.”

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Hotel Marshfield, BW Premier Collection
Ranked #1 of 8 Hotels in Marshfield
Certificate of Excellence
Wi
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“wonderful in Marshfield.”
Reviewed 21 July 2014

The welcome at the Hotel was sincere, welcoming and inviting. The rooms were big, and very comfortable. Really enjoyed having a glass of wine and decadent cheesecake out by the pool, with the fountains. We stayed 2x in the past 30 days, visiting a dear friend in the hospital.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank cintate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 22 July 2014
Dear cintate,

Thank you for the 'wonderful' review! We are so happy to have had you as our guest.

I love the description of your time at the pool! It is an amazing space, and when the weather cooperates ~ I think it's one of our best features. So, I'm pleased that you were able to enjoy it.

We all wish a speedy recovery for your dear friend...

Yours in hospitality,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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663 reviews from our community

Traveller rating
    522
    110
    17
    8
    6
See reviews for
250
104
29
227
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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  • Any
English first
Appleton
1 review
Reviewed 21 July 2014

This hotel is a diamond in the ruff! Loved the room and amenities it is truly first class. Excellent breakfast and helpful staff. Don't know that I will be in Marshfield often, but If I am, I know where I will stay!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 22 July 2014
Mark,

Thank you for staying with us AND posting this awesome review! I love that you noticed our upgraded amenities and service driven staff, those are two areas we've definitely put a lot of thought into.

We look forward to having you as our guest again whenever your travel permits.
Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California City, California
Level 4 Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 July 2014

This hotel has been completely redone and is an awesome place to stay. Rooms nicely done, comfortable and clean and modern. Staff pleasant and helpful. Pool area nice with fire pits .Breakfast was great and good selection of foods. Bar was quiet and bartender nice. A great place to stay when visiting the Marshfield area definitely recommend this hotel the best in town.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Bet2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 21 July 2014
Dear Bet2211 ~

Thank you so much for the review. We've gone through a total transformation with the remodel, and set out to put together a hotel that felt new, yet comfortable. So, I'm so happy to hear that we hit the mark with your stay.

We hope to see you again as your travel permits.
Yours in hospitality,
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Santa Monica
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 July 2014 via mobile

I had to write a review as this is an excellent experience here at the Hotel Marshfield. From the check in staff to the well appointed hotel and rooms. Great design and really unexpected in Marshfield.

Wow! This is the best game in town. Good food, great drink and I haven't even made it to breakfast. Pool, hot tub, fire pit and sauna area feels like home. Clean and inviting.

Stayed July 2014, travelled on business
Helpful?
Thank DiningEverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 21 July 2014
Dining Everywhere ~

Thank you for submitting a 5-star review for us! We're fortunate to have a beautiful facility to work with and the team has a passion for service, so we love reading these type of reviews.

Please come see us again when you're in the area, we'd love to have you as our guest again.
Best wishes,
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Waupaca
2 reviews
Reviewed 16 July 2014

We were in the area for 2 days for a wedding. OUtdoor pool and courtyard were very nice. The pool and hot tubs were a hit with my 7 year old. Hotel was very clean, modern and recently updated. Checking in and out were easy, everyone was pleasant. We only ordered appetizers from the restuarant and thought those were very good as well, cannot comment on the rest of the menu. Overall stay was great, you won't be disappointed!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 17 July 2014
Sandra,

Thank you for posting a review of your stay with us. The courtyard has been quite popular this summer, so I'm happy to hear the weather cooperated during your stay! Also, thank you for your impressions of Libby McNeill's. We've been trying a couple new things with our appetizers, so I'll bring your comments to Chef.

If your travels ever bring you back to Marshfield, we'd love to see you again.
Thank you and best wishes,
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Mount Horeb
1 review
Reviewed 16 July 2014

The staff at Marshfield Hotel was extremely nice, and allowed our boys to be boys. They played in the lobby, as long as they were quiet. They also let us adults stay in the commons area after hours. The outdoor commons area was beautiful!


  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 17 July 2014
Tracy,

Thank you so much for the 5 star review, myself and the team LOVE it! I'm also thrilled to hear the team here helped to make your stay a pleasant one.

We look forward to having you as our guest again whenever your travel plans allow.
Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul Park, Minnesota
Level 5 Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 June 2014

Otherwise I would probably rate it a ONE, or a zero if I had that option...
The staff was less than professional:
1) 2nd in line for check-in. Clerk was nearly done with him, but took a call & left 1st in line standing there, waiting. Should have put call on 'hold'.
2) Came back to room after our first night to find one bed was totally made back up. However, the other bed did have the sheet tucked in around the edge, but my bathrobe & the comforter were both still lying in a heep on the end of the bed.
3) 2nd morning while in the shower heard horrendous noise going on outside in the hall. Thought it was a neighbor slamming in and out. Turns out housekeeping had been told THREE times that our room was vacant. They couldn't get in because we had the bar across the door. So they called management, who came with a screwdriver and, apparently, after a great deal of struggle they managed to break in, only to find us still there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4) Had placed some leftovers in the mini-fridge. Got them out and who knows how accidents happen, but apparently I pressed down on the door while closing it. Bottles of beer came crashing out, cans of pop landed and rolled across the floor. WHAT A MESS. Clearly the mini-fridge was not tethered down and the empty space above it was too large to stop the fridge from coming over. Think if a small child was trying to pull themselves up using this? A lawsuit just waiting to happen, that's for sure.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VIRJEANNE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review, 21 June 2014
Virjeanne,

I'm heartbroken to hear about your stay with us. I've met with each department lead to find out how a guest could have possibly left under this impression ~ especially since this is absolutely not indicative of our service levels. They have had discussions with their teams to correct anything outstanding.

Thank you for taking the time to alert us to an unfortunate set of circumstances. We hope you'll give us another opportunity to show you a much better stay in the future.

Yours in hospitality,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Marshfield, BW Premier Collection

Property: Hotel Marshfield, BW Premier Collection
Address: 2700 S Central Ave, Marshfield, WI 54449-5246
Phone Number:
Region: United States > Wisconsin > Marshfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Marshfield
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Marshfield, BW Premier Collection 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
From the design and menu of our new bar and restaurant, to a unique year-round outdoor pool experience, Hotel Marshfield promises a true Wisconsin experience. Our full-service banquet, meeting and wedding space is the largest in the area. Call us and see what all the buzz is about! ... more   less 
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