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“Nightmare in Menomonie”

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AmericInn Lodge & Suites Menomonie
Ranked #4 of 6 Hotels in Menomonie
Sartell
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nightmare in Menomonie”
Reviewed 13 May 2014

Oh NO! This was in the King Jacuzzi suite, Memoninie WI, Room 219 on 5/9 and 5/10 2014.

When we got there, my wife noticed a greasy spooge looking stain on the bedspread. We called down and the clerk was there quickly with a replacement. While she was there I reported to her that the recliner I was sitting in didn't recline, because the legs were broken off and the mechanism was sitting on the floor.

When we were getting ready for bed, my wife noticed drippings down the picture over the bed, God knows what it was. She cleaned the pictures off and placed the facecloth she used in the hall.

I placed a wake up call for 7am for my daughters graduation, good thing my wife woke up at 7:25 or we would have missed it. The wake up call never came. I called down to the front desk and thanked them for their irresponsibility.

We placed our suit case in the Jacuzzi tub to keep crawly things out of it, only to find the next morning the tub faucet leaked and the drin had closed causing our clothes and suit case to get wet.

Oh no, we were paying $137 per night for the King Suite. It was disgusting, if it had not been graduation weekend we would have move right after we got there.

We have stayed in other AmercInn in Sartell, MN and we figured we would experience the same quality... NOT!

  • Stayed May 2014, travelled with family
    • Value
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
2 Thank Lawrence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
    41
    22
    14
    24
    26
See reviews for
48
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Menomonee Falls, Wisconsin
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 April 2014

We stayed this past weekend and were extremely disappointed. Arrived to an empty front desk and rang the bell 3 times before front desk clerk appeared. Turns out he was out smoking, and the entire front lobby was immediately filled with the smell of smoke when he arrived. Room was small and dirty, beds were not queen sized as we reserved. Hotel was not that busy but we were given a room right outside the ice machine, which ran noisily all night. Internet service was inadequate to be able to relax in the room and get work done online. Breakfast was just ok - nothing spectacular. We have stayed at AmericInn locations before and have not been disappointed, but we will not go back to this one. Location is convenient, right off the highway but that's about the only plus we found with this facility.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DKU53051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Menomonie hotels

Minneapolis, Minnesota
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 March 2014

Compared to other options, this place is a nice place to stay in Menomonie. It is tucked away but it's not hard to find. It is right off the 94 exit, take a right by the Holiday gas station and drive behind the Econo Lodge. The rooms are fine with a coffee maker, microwave, and fridge. I always bring my own pillow to hotels because they are never just right. The beds could have used some thicker, cozier blankets considering it is Wisconsin. The staff was friendly, the breakfast was a nice plus. I couldn't find out how to turn up the heat and the phone wasn't working?? It was quiet and we got a good nights sleep and woke up to a hot breakfast so that being said, it was a good stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv2trvl41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis< IN
Level Contributor
126 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 January 2014

Kind of hard to find. Had to "Google" it to see it was behind the EconoLodge.

My room was a good size. It came with a couch, coffee table and another table I used as a desk. The room was clean and comfortable as was the bed. I was a little worried that I might have an issue with kids running up and down the hall upstairs but once I got in the room I no longer heard the footsteps. Everything was warm and cozy. The pool area was very busy. There is a Denny's and Arby's close by, could have walked but it was very cold. I would stay here next time I'm in the area.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NovTraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Richmond
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

Out our window was a winter wonderland with fresh snow and trees. The breakfast in the morning was awesome! I've never seen such a nice breakfast in a hotel. Homemade waffles, hard boiled eggs, yogurt, toast, muffins, juice etc. It was great! We were stuffed! The reception area was nice and welcoming with a tv and chairs. It was right off the freeway so great to get to.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
1 Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford
1 review
Reviewed 16 December 2013

Our stay at this hotel was very nice. The only thing that bothered me was that we were in the first room #101 next to the hotel lobby and the door into the office/check-in desk kept slamming loudly. The staff apologized and said that they would try to fix the problem. They were very friendly and helpful. I think next time we stay there, I'll request a room away from the lobby/front desk area.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenox, Missouri
1 review
Reviewed 11 December 2013

It was a little difficult to find but I wouldn't have trouble finding my way back. The staff was warm and welcoming. My company set up the reservation for Me and after reading some reviews of the place I was worried about what i was in for. When I got there I was happily surprised with a great experience. This was my first time staying at an AmericInn but it wont be my last. The building is older and it's seems due for an update but from what I can tell it looks like they are making some changes. The bed was comfortable and my room was clean. It was a home away from home for me.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wgjohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmericINN M, General Manager at AmericInn Lodge & Suites Menomonie, responded to this review, 17 December 2013
Thank you for taking the time to share your experience at our hotel. We work hard to ensure that our guests have a pleasant stay and want to return again. We are working on updating the hotel and are looking forward to our guests being able to see the changes that we have planned. I do understand that our location is a little difficult to find and we are working on ways that we can improve this. Thank you for allowing us the opportunity to serve you and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Menomonie

Property: AmericInn Lodge & Suites Menomonie
Address: 1915 Broadway St N, Menomonie, WI 54751-1325
Region: United States > Wisconsin > Menomonie
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Menomonie
Price Range (Based on Average Rates): £
Hotel Class:2 star — AmericInn Lodge & Suites Menomonie 2*
Number of rooms: 54
Official Description (provided by the hotel):
We are a smaller hotel with a warm and friendly atmosphere. Tucked back off of the main highway and along the tree line. We take pride in providing our guests with comfortable rooms, curtious and respectful service. Come in and check out the renovations that we have made. The updates that we have completed to date include fresh interior and exterior paint. Our rooms have have been upgraded with new Serta mattresses, and a fresh look with new window coverings, comforters, and bed skirts. New furniture and lighting. We have also expanded our breakfast and added new items. We are very excited to let our patrons know that we are adding Fitness room in our building in April 2017. ... more   less 
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Also Known As:
Americinn Hotel Menomonie

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