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Hilton Garden Inn Madison West/Middleton
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Reviews (705)
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492
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5
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All reviewsgreat hotelvolleyball netwedding receptionhilton gardenbasketball hoopepic trainingpool areashopping and restaurantsgreat shoppinggreenway stationroom servicehotel is locatedwithin walking distanceclean roomsshuttle servicebreakfast buffet ishot tub
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Reviewed 18 August 2014

This stay was at at the beginning of a motorcycle trip. The front desk people seemed to be new, and after a bit of a hassle, assigned us a room near where our bike would be parked. The room was clean, but it was at the end of the corridor where the mechanical equip is. There are only three rooms at that end, I soon found out why they were reluctant to send us to that end of the hotel. The noise from the mechanical room was not too bad, but the smell of the sewage outside the room was disgusting. Otherwise a good room. The breakfast for $10.95/pp was too steep for us, so we traveled on to a Mcdonalds nearby.

Room Tip: Do not stay in rooms 137 - 141.
  • Stayed: August 2014, travelled as a couple
    • Location
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    • Service
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMWM, Guest Services Representative at Hilton Garden Inn Madison West/Middleton, responded to this reviewResponded 21 August 2014

We are sorry to hear that you were not satisfied with your stay at the Hilton Garden Inn Madison West/ Middleton. Guest feedback is incredibly important to us, as we are always looking for ways to improve. We hope to have another opportunity to deliver you a better stay if your travels bring you back to Madison. Feel free to contact me if you would like to discuss further or have any questions. I can be reached at ttenhagen@ncghotels.com or 608-861-2220.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

We planned a last minute trip to Wisconsin to visit several sites in Spring Green, WI. The local hotels were full but this hotel on the West side of Madison fit the bill. They had free Wifi in the room, and although they charged for breakfast they provided fruit free to guests and we could purchase the breakfast items we wanted ala carte so that we could hit the road. I was happy to have an option of English Breakfast KCup in the room in addition to the coffee!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Norma P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMWM, Guest Services Representative at Hilton Garden Inn Madison West/Middleton, responded to this reviewResponded 18 August 2014

Thank you for writing a review on your stay at the Hilton Garden Inn Madison West/ Middleton. We are so pleased to hear that the Ala Carte options were able to meet your breakfast needs. Please keep us in mind for the next time you are in the Madison area and hopefully you can try our made to order buffet then!

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Reviewed 6 August 2014

The hotel was pleasant, easy to access from the highway, front desk was very helpful, pool area was really nice. Close to shopping area and restaurants. Grandkids really enjoyed the amenities in the pool area. Nice to have towels in the pool rather than having to bring towels from the room.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMWM, Guest Services Representative at Hilton Garden Inn Madison West/Middleton, responded to this reviewResponded 11 August 2014

We are pleased to hear that your grandkids enjoyed the water attractions in the pool area. We hope that you all can come back and visit us at the Hilton Garden Inn again soon!

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Reviewed 6 August 2014

Nice size room, comfortable and clean. Nice wet bar. Pool had a splash park- which was wonderful for the kids. Lots of fun! Restaurant was good for breakfast. Lots of options to take with you. Free fruit and donuts was a nice perk!

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank RBuky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMWM, Guest Services Representative at Hilton Garden Inn Madison West/Middleton, responded to this reviewResponded 11 August 2014

Thank you for your nice comments about your stay here at the Hilton Garden Inn Madison West/ Middleton. We hope that you have a chance to make it back here for another stay soon!

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Reviewed 5 August 2014

easy check in/check out. Good location that's easy to find/get to. Clean/comfortable rooms at a reasonable rate. Hotel is well kept and staff are quick/ friendly/helpful. Location has easy access to local shopping, highway and University

  • Stayed: August 2014, travelled solo
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMWM, Guest Services Representative at Hilton Garden Inn Madison West/Middleton, responded to this reviewResponded 11 August 2014

Thank you for staying at the Hilton Garden Inn Madison West/ Middleton. We are pleased to hear that your check in & check out went easily. We strive to make the process as stress free as possible. Come back and stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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