We stayed at this hotel a few years ago, and most recently again last week over the Thanksgiving holiday. The hotel has undergone renovations since our previous stay and it's beautiful. Very fresh, bright colors and smells new. We stayed in a one bedroom king suite and had trouble with the climate control. The bedroom got really warm while the rest of the room was cool and vice versa. The fan in the bathroom also sounded like a helicopter, but we had these same concerns last time and it didn't stop us from booking again. The windows open which helped.
The staff at the hotel are all very friendly, especially Zach who kindly accommodated our request to change to a different room upon check-in. Housekeeping was hit or miss, but we attributed this to the holiday. The front desk staff were very helpful in assisting us with extra towels and trash disposal upon request.
The great thing about this hotel is the breakfast and managers dinners early in the week. The breakfast selections were varied and excellent. Everything from waffles, to other hot items such as eggs and sausage and cold items such as fruits, cereals and yogurt. During the early part of the week (Mon-Wed, I believe), there is a manager's dinner which we took advantage of two nights during our stay. The first night was cold cut sandwiches and chili, which was incredibly tasty. The second night was a FULL turkey dinner, real white meat turkey, ham, mashed potatoes/gravy, bean casserole, stuffing, cranberries. All with FREE beer and red or white wine. It was AMAZING. The food was "real" and very fresh. What an unexpected treat! The staff that worked in the food area were all very friendly and accommodating as well. Plus there was plenty of seating near the food, which was great as it was quite busy each day of our stay.
This hotel is also located near a walking path, and Greenway Station which is comprised of shops and restaurants. It's also situated far enough off of the highway/beltline so noise is not a problem.
- Official Description (provided by the hotel):
- Welcome to the award-winning Residence Inn! Right next to Greenway Station. Oversized studio, one-or two-bedroom suites with fully equipped kitchen. Free high-speed Internet access. Free hot breakfast buffet and Manager's Reception. Indoor pool & whirlpool. Outdoor patio and grill. Marriott Rewards. ... more less
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- Also Known As:
- Residence Inn Madison West/Middleton Hotel Middleton
- Residence Inn Middleton
- Middleton Residence Inn