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“Iron Horse - Milwaukee”
Review of Iron Horse Hotel

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Iron Horse Hotel
Ranked #1 of 56 Hotels in Milwaukee
Certificate of Excellence
Reviewed 21 August 2014

We stayed here for 4 days. The hotel is an amazing and well done restoration of an old factory. The staff is attentive and helpful. We really enjoyed the restaurant for breakfast and dinner. Excellent meals featuring locally sourced ingredients. The rooms are clean and the cleaning staff was very responsive to our special requests for towels and alternate cleaning times, etc.

We did not have a car which limited our access to many attractions of Milwaukee but if you are into Harley Davidson, this is the place to be. It is a short walk to the museum and there were a couple of motorcycle-themed events at the hotel just while we were there. It is also an easy walk to Amtrak to take a trip into Chicago.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Manager at Iron Horse Hotel, responded to this reviewResponded 24 August 2014

Dear Jean M-

Thank you for taking the time to tell us about your stay at The Iron Horse. I will be sure to share your comments with our team and thank them for making a difference in your stay. I am excited to see that you found the motorcycle themed events enjoyable during your visit. We hope to see you again very soon.

Safe Travels,

Ben Risseeuw
Hotel Manager
brisseeuw@theironhorsehotel.com

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572 - 578 of 1,605 reviews

Reviewed 20 August 2014

Really nice hotel in a so-so area of Milwaukee, but close to the Third Ward and the Harley Davidson Museum so not that bad. Very nice rooms with a large bar area which was nice to use for a "catch all" area. Bathroom and shower really roomy, but privacy could be a little compromised if you have someone who really wants their privacy when using the bathroom. We faced the train tracks and this worried me since I am a light sleeper, but the train didn't really bother me (it sounded like they had to power down when going past the hotel so the rumble was muted), but they do offer complimentary ear plugs just in case. There is a restaurant onsite, but we didn't have a chance to try it. There is a fantastic outdoor patio area (The Yard) that was a great place to have drinks/light bites. There is also a nice indoor bar area with TVs. Staff was mostly very nice and helpful. Great lobby if you have a group to gather.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TravelGirlNashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Manager at Iron Horse Hotel, responded to this reviewResponded 24 August 2014

Dear TravelGirlNashville-

We are very glad you were able to add us to your list of hotel visits as it is clear that you are an experienced traveler. I would agree with you that the Yard is one of my favorite places in the hotel and a great place to relax and grab a few drinks. We hope that you make your way to the Milwaukee and please let me know if there is ever anything I can assist with when you do.

Best Regards,

Ben Risseeuw
Hotel Manager
brisseeuw@theironhorsehotel.com

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Reviewed 14 August 2014

Very cool hotel, big rooms, ours was corner suite. Very clean, great bed, quality bedding. Staff was attentive and friendly. if without a car we also recommend Uber which was at the Iron Horse in less than 5 every time we called. Great stay!

Room Tip: We loved the corner suite.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Hotel Manager at Iron Horse Hotel, responded to this reviewResponded 17 August 2014

Dear John B,

I'm proud to see you had a great experience! We take pride in providing a high level of service and I'm glad to see you found our team to be attentive and friendly. We look forward to having you back soon.

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Reviewed 14 August 2014

Stayed for the first time 2 days ago in the Iron Horse - short, but great stay. Had a superb dinner in Smyth after a few yuks about the description of Wisconsin specialties. I've been in the Pfister and the Intercontinental and now finally, a cool hotel for future stays. Great bar area and wonderful outside ambience. So much history in the hotel which is graciously explained by little signs around.

Room Tip: i had a room that came with earplugs because trains go by - I saw one and it was going slowly so ver...
  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Hotel Manager at Iron Horse Hotel, responded to this reviewResponded 17 August 2014

Dear Barbara W,

So glad to see you had fun while also being able to relax and enjoy our translocal offerings at The Iron Horse Hotel. Smyth does a great job of offering local Wisconsin fare in a relaxed environment and I'm proud to see you had a superb dining experience. We can't wait to have you back!

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Reviewed 11 August 2014

I'll try to cover some of the things that haven't been covered in previous reviews.

I was having a hard time envisioning the area where this hotel is located. It is basically a warehouse district. A river and a train track run directly in back of the hotel. We requested two rooms in front of the hotel and barely heard the trains. There might have been two that came by during the night.

Directly in front of the hotel is a small parking lot that the valet uses, but there are spaces for motorcycles. (These spaces might be valet park also.) There is also a larger lot, diagonal from the hotel, but I think it is also used by the valet. The only street parking is immediately to your right as you enter the hotel. There are cars lining both sides of the street for approx. 3 blocks. There are no side streets. If you feel comfortable leaving your car further away, parking is available. We stayed at the hotel during a busy weekend, so we were competing with bar guests and two wedding reception groups. Getting a spot after 8pm is difficult.

To get to the Harley Davidson museum, you have to walk around that front parking lot and veer to the right. There is a newer bridge going over the river with a nice sidewalk. You then have to walk across the Harley Davidson property to get to the museum entrance. There is a nice paved nature trail along the river that is preferable to the street leading to the museum. It is a 10 minute walk, door to door, for the average walker.

We had two standard rooms and both were different. I recommend 516, with a king bed, because of the brick wall and corrugated shower wall. 515, next door with 2 queen beds, was nice, too, but only had a couple of wooden pillars. Ceilings were very high, with aluminum duct-work.

We were allowed to check-in early and check-out late.

Be sure to explore the main floor. There is coffee there in morning and flavored water throughout the day. I discovered a library in the back right corner of the main floor, only to learn later that breakfast is served there. Now that was a unique experience!

Room Tip: 516 is a great "regular" room
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank tamaralea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Hotel Manager at Iron Horse Hotel, responded to this reviewResponded 17 August 2014

Dear Tamaralea,

I'm glad to see you had a unique experience and enjoyed all that we have to offer. The Iron Horse Hotel is a historical gem that is steeped in history and is an anchor in the Walker's Point neighborhood where one can find great dining, antiques and small independent boutiques. We look forward to having you back soon.

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Reviewed 10 August 2014

The Iron Horse hotel continues to be a delightful departure from the standard fare of hotel offerings. Although it is definitely a thematic boutique hotel, the comfort and amenities make this a world class stay. From the valet at check in, to the bartenders, to the waitstaff, they get it. They understand that customer service is number one. They continually exceed your expectations. If you are traveling to Milwaukee, you should definitely try out the Iron Horse.

Room Tip: Higher rooms, north side rooms have a great view of the city and the Harley-Davidson museum.
  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank JackM0214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Manager at Iron Horse Hotel, responded to this reviewResponded 11 August 2014

Dear JackM0214-

Thank you for taking the time to share your thoughts about the Iron Horse Hotel. I will be sure to share your kind words to our team to let them know that their hard work and dedication to customer service is paying off. I am very proud to see that we exceeded your expectations and we hope that you have the time to visit with us again real soon.

Cheers!

Ben Risseeuw
Hotel Manager
brisseeuw@theironhorsehotel.com

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Reviewed 9 August 2014

When traveling to Milwaukee, WI we never stay anywhere else. If you have a dog that you like to travel with, any size or breed, they are very accommodating! Our dog is treated like a King when he is there! All the staff are always excited when he is coming. The rooms are amazing and the beds are super comfortable. The lobby is very comfy and The Yard (outside bar) is just awesome! Food and drinks are great! We have stayed here at least 20 times and have never been disappointed. All staff members are very friendly and knowledgeable. Must stay in Milwaukee!

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben R, Manager at Iron Horse Hotel, responded to this reviewResponded 24 August 2014

Dear Andrea M-

Thank you very much for your loyalty to the Iron Horse Hotel and for taking the time to share about your experiences. We are always very excited to have you with us and Liam is without question a staff favorite. I am sure we will see you again soon and if there is ever anything we can do to assist you know where to find us.

Until Next Time,

Ben Risseeuw
Hotel Manager
brisseeuw@therionhorsehotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iron Horse Hotel

Address: 500 W Florida St, Milwaukee, WI 53204-1534
Phone Number:
Region: United States > Wisconsin > Milwaukee > Walker's Point
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Milwaukee
#1 Spa Hotel in Milwaukee
#1 Business Hotel in Milwaukee
#2 Family Hotel in Milwaukee
#2 Romantic Hotel in Milwaukee
Price Range: £165 - £360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iron Horse Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Iron Horse Hotel is Milwaukee's most chic and sophisticated property - the transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. As the industry's first upscale hotel geared for business travelers and motorcycle enthusiasts alike, The Iron Horse Hotel meets the distinct needs of both corporate and leisure guests with its special services, unparalleled amenities and 100 loft-style guest rooms. ... more   less 
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Also Known As:
Hotel Iron Horse
Iron Horse Milwaukee

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