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“Great service and location”

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InterContinental Milwaukee
Ranked #27 of 56 Hotels in Milwaukee
Reviewed 2 May 2014

The hotel has an outstanding location and service at the front desk could not be friendlier! The rooms are very spacious and offer some great views. The reason I can't rate the hotel higher is that there was significant wear and tear in the room and the common areas, with stained carpets and peeling wallpaper, scratches, etc.

  • Stayed: April 2014, travelled on business
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Thank pickybiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this reviewResponded 18 May 2014

Dear pickybiz,

Thank you for sharing your feedback regarding your stay with us. We are delighted our location suited your travel well and pleased you found our Front Desk Staff highly commendable. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Wecertainly appreciate your comments regarding the condition of our rooms and common areas. Rest assured that your feedback will be looked into and will be shared with our Management team for the purpose of bringing improvements needed.

Sincerely,

Joel B
Case Manager
IHGCare

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491 - 497 of 1,095 reviews

Reviewed 27 April 2014

Stayed here while on business in the area, for a couple of nights. Good modern clean hotel, good welcome, easy parking, good internet access, good sized and clean rooms / beds. Good bar, didn't try the food. Central location close to plenty of bar / restaurant facilities. On business in the area, give it a go.

  • Stayed: April 2014, travelled on business
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Thank Cymru13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jennifertucker, Manager at InterContinental Milwaukee, responded to this reviewResponded 5 May 2014

Thank you...you certainly covered most of the amenities our guests are interested in. I am delighted your trip was to your liking. Next time your in town, I hope we have the pleasure of your company and I do recommend you try "the food." Many find it exceptional!

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Reviewed 17 April 2014

Stayed here as part of an association meeting. They did a good job of taking care of our group. Staff was helpful. Check-in and check-out were handled quickly. Helping getting a taxi in the early morning was great. Food at the hotel was good even for the conference meals. Fruit in the morning was very tasty for this early in the season. Quiet, well maintained.

  • Stayed: April 2014, travelled on business
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Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this reviewResponded 20 April 2014

Glenn M,

Thank you for taking the time to review your recent stay! We pride ourselves on exceptional service and an outstanding guest experience, and this goes for all aspects of your stay. I'm sure glad that our Culinary Team was able to please! Hopefully, you'll make it back to Milwaukee for a leisure trip and enjoy more of our culinary offerings!

Thanks again for your kind words,
Bryant B

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Reviewed 17 April 2014

The Intercontinental Milwaukee is located near the river in the center of the theater district and close to many bars and restaurants within walking distance. The entire hotel is very upscale and rooms are large, quiet and very clean. The service is excellent throughout the hotel and there is a bar and restaurant. If you book in advance the room rates are surprisingly low.

Room Tip: Ask for a room that isn't directly above the bar since it possible to hear the music. I noticed...
  • Stayed: February 2014, travelled on business
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Thank Property1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this reviewResponded 20 April 2014

Hello Property1,

I'm so glad you find our advance purchase rates so reasonable! They truly are a great value when your travel plans can be made in advance. Thank you for your kind words regarding our Hotel, we truly have a fantastic location, within walking distance to almost everything Milwaukee has to offer!

Hope to wee you sooon,
Bryant B

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Reviewed 14 April 2014

Intercontinental Milwaukee has a great location, nice room and free $40 breakfast credit for Kilawat. Such a great deal! We will def stay at this property again. The room as quite comfortable, and the staff was great.

  • Stayed: April 2014, travelled as a couple
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Thank HNYMOONER28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this reviewResponded 15 April 2014

I'm so glad you enjoyed the excellent value of our Breakfast Packages! Kil@wat really does have a unique and delicious menu, with everything from traditional breakfast to a more nontraditional selection. I'm glad you enjoyed your stay with us, I hope to see you soon!

Bryant

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Reviewed 12 April 2014

Self parking was only $25. Lobby was very nice. Mina, who checked us in, was professional & friendly. Room was a good size & clean. The room was showing wear & tear - nicks on the woodwork, water damage on the wallpaper in the bathroom, & mold in the bathroom caulking. Good location. Can see MSOE from the hotel. Slow check out. Slow elevators. Had trouble sleeping because of the loud people on our floor - because of that would not recommend for people traveling with small children. Would consider staying there, again, though.

Room Tip: We like staying on the North side because of the view. If street noise bothers you, you should stay...
  • Stayed: April 2014, travelled with family
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Thank WVMountaineerinIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this reviewResponded 15 April 2014

Thank you for your review. Thank you for your kind words about Mina, we are proud to have a dedicated staff and I will be sure to pass your comments on to her! I am sorry the rooms didn't quite meet your expectations, please know we work hard to make repairs and updates as we notice them. I will highlight this issue to our Maintenance team, and they will make this a focus will doing their rounds.
Again, I appreciate your feedback; It helps us continue to perfect our product and services.

Best,
Bryant

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Reviewed 11 April 2014 via mobile

No complaints at all. Nice hotel. Ideal for a business trip. Beds were very comfortable. All my needs were met. The staff was very accommodating. Great quiet, but busy lounge area in the lobby. Great location. $25 a day self parking is not ideal, but probably to be expected for the area. Excellent.

Stayed: April 2014, travelled on business
Thank Jordan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantJB, Front Office Manager at InterContinental Milwaukee, responded to this reviewResponded 15 April 2014

Hello JordanG,

Thank you for taking the time to review your recent stay with us. I'm pleased that we met your expectations and that you enjoyed your time with us! We certainly aim to please, and we look forward to having you again!

Best,
Bryant

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Additional Information about InterContinental Milwaukee

Address: 139 E Kilbourn Ave, Milwaukee, WI 53202-3125 (Formerly Wyndham Milwaukee Center)
Phone Number:
Region: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Milwaukee
#20 Romantic Hotel in Milwaukee
#27 Business Hotel in Milwaukee
Price Range: £89 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

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