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“Great Experience”

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Crowne Plaza Milwaukee Airport
Ranked #20 of 56 Hotels in Milwaukee
Certificate of Excellence
Michigan
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great Experience”
5 of 5 bubbles Reviewed 30 June 2014

The staff at this hotel is awesome. From check in to check out whenever we had a question, a need or a concern they were eager to help out. We requested a room change & they gave it to us. The breakfast buffet was above adequate, the service was top notch.

If I had one complaint it would be the complimentary coffee available in the mornings. It was quickly emptied due to airport staff (pilots & air attendants) leaving so early. There was also fresh fruit if you got to it early enough.

Great stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ranger520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 9 July 2014
Dear Ranger520:

At the Crowne Plaza Milwaukee Airport we pride ourselves on providing our guests with a unique experience that aims to please at every step of their stay. I was so happy to hear that our staff delighted you with our service during your stay they truly work hard for each and every guest.

Thank you once again for choosing the Crowne Plaza Milwaukee Airport and for providing us with a five star review on Trip Advisor.

Your kind comments will be shared with our entire team.

Sincerely,

Clint Wills
General Manager
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427 reviews from our community

Traveller rating
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    24
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Appleton, Wisconsin
1 review
5 of 5 bubbles Reviewed 27 June 2014

Very clean. Friendly staff. Very nice room.

I had breakfast in the Club Lounge on the 5th floor. Jeanne was hosting the day I was in and she was very helpful with local information and the service was great.

I will definitley stay at Crowne Plaza next time I am in Milwaukee.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 9 July 2014
Dear Mark B:

Thank you for taking the time to post such a wonderful five star review about your recent stay at the Crowne Plaza Milwaukee Airport.

Jeanne does a great job in our Club lounge which is for anyone who books a guest room on our fifth floor or an IHG Rewards member. I will make sure to share your wonderful comments with her and our entire staff.

Thank you once again for choosing the Crowne Plaza Milwaukee Airport we look forward to hosting you the next time your travels find you in Milwaukee.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

Stayed here during a conference. Staff was very friendly and helpful. Hotel was clean, quiet and comfortable. The hotel has a pool and fitness center, nice lobby area to sit down relax and chat, and an on-site restaurant and bar.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elturcogrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 23 June 2014
Dear elturcogrande:

Thank you for staying at the Crowne Plaza Milwaukee Airport and taking the time to place a review on TripAdvisor. We truly value our guests feedback and wanted to say thank you for providing it.

I'm glad you enjoyed your stay during your conference and I hope your conference was successful for you.

We look forward to hosting you again the next time your in Milwaukee.

Sincerely,

Clint Wills
General Manager
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Saint Charles, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 June 2014

I started a new job nearby and stayed there 3 days and it was fantastic. The room was very clean and nice, the bed super comfortable and the staff very friendly. I liked the fact it had a full bar and restaurant and the best part was the 5th floor members only happy hour with complimentary drinks and food from 5-7:30pm. As a female traveling alone staff member Kathy Krause was super sweet and nice and talked to me and made me feel relaxed and at ease. If it wasn't for her striking up a conversation I was going to grab a drink and go right back to my room but I stayed because of her and she made my stay a 5 star experience and I can't wait to return :)

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stephaniebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 23 June 2014
Dear Steaphaniebelle:

I was so happy to read your review and learn what great service you received while staying at the Crowne Plaza Milwaukee Airport. Thank you for the five star review and the great comments about Kathy and your experience while staying at our hotel.

Our goal is to create an inviting atmosphere where interactions not transactions take place. I'm so happy that Kathy struck up a conversation with you and helped created a transaction that allowed you to get out of your room while you were in town.

We look forward to greeting you the next time your travels find you in the Milwaukee Airport area.

Sincerely,

Clint Wills
General Manager
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Bartlesville, Oklahoma
Level Contributor
210 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 8 June 2014 via mobile

AUWSOME stay and a very well run property. The staff are very helpful and the room was clean and rather quiet. Everything worked from the wifi to business center. The pantry area could have a few more choices but that's just me. Very ample parking and easy to get to from the airport and 94. Nice rates and no hassles with the aforementioned make it a jewel of a find.
Thanks guys!

Stayed May 2014, travelled solo
Helpful?
Thank Albyfli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 10 June 2014
Dear AlbyFli:

Thank you so much for your glowing five star review of our Crowne Plaza Milwaukee Airport. I will make certain to share your kind comments with our entire staff.

We pride ourselves on providing exceptional "One Step Ahead" service and I'm proud of our team for following through on our own high standards during your stay.

Please think of the Crowne Plaza Milwaukee Airport the next time your travels find you in Milwaukee.

Sincerely,

Clint Wills
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 5 June 2014

Management really needs to do something about the appetizers being offered on the 5th floor lounge. Typically, all that is served are some type of fried appetizers which is really not healthy for us guests who tend frequent the lounge daily. Many of us have requested more healthy appetizers and grilled food rather then fried food would be a huge improvement in the quality of snacks being offered on the 5th floor lounge.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 23 June 2014
Dear Hal W:

Thank you for your four star review about your recent stay at the Crowne Plaza Milwaukee Airport!

Kathy does a fantastic job in our executive lounge and has mentioned that more guests are looking for healthier options. Since your stay we have started to offer a number of different appetizers that are more on the healthier side and will continue to seek guest feedback to enhance our offerings.

We hope to see you again the next time your travels bring you to Milwaukee.

Sincerely,

Clint Wills
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rogersville, Alabama
Level Contributor
117 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

This hotel is close to airport and offers a shuttle around the clock. I was here for work and the rooms are always clean. Food service was good and the outside is well kept. The only drawback is that the loacation has nothing to do around it. Very limited offering to walk to.

Room Tip: Bring your own pillow. The ones that I have are too soft.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marshall L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint W, General Manager at Crowne Plaza Milwaukee Airport, responded to this review, 10 June 2014
Dear Marshall L:

Thank you for posting a four star review about your recent stay at the Crowne Plaza Milwaukee Airport. Feedback is always considered a gift for our hotel as it allows us to celebrate with our team and also work to ensure that each guest has an exceptional experience at our hotel.

We do indeed offer 24-hour shuttle and I wanted to let you know that we also provide shuttle service in our local area within a five mile radius of the hotel based upon availability. This will allow you to visit many nearby attractions such as: Southridge mall, the historic village of Greendale, many shopping centers and restaurants.

We look forward to greeting you the next time your travels find you in the Milwaukee Airport area.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Milwaukee Airport

Property: Crowne Plaza Milwaukee Airport
Address: 6401 S 13th St, Milwaukee, WI 53221-5246
Phone Number:
Region: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Milwaukee
#9 Romantic Hotel in Milwaukee
#14 Family Hotel in Milwaukee
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Milwaukee Airport 3.5*
Number of rooms: 194
Official Description (provided by the hotel):
Milwaukee Airport Crowne Plaza Hotel is located in Milwaukee, Wisconsin, and is The Place to Meet for meetings and weddings alike. Our hotel is located just 2 miles from General Mitchell International Airport, and ten miles from downtown Milwaukee, Midwest Airlines Center, Milwaukee Art Museum, and U.S. Celluar Arena, home of Brewer Baseball.Featuring 24,000 square feet of meeting, conference and banquet space, the Crowne Plaza Milwaukee Airport offers an ideal location for important events. We offer a free 24-hour airport shuttle as well as upgraded beds with Crowne Plaza s signature Sleep Advantage! Business travelers will appreciate our high-speed Internet access, executive level rooms and lounge and our 24-hour business center. The Crowne Plaza Milwaukee Airport is a beautifully decorated hotel conveniently located off I-94 near Lake Michigan, the new Harley Davidson Museum, and some of Wisconsin s most popular attractions. Crowne Plaza Hotel Milwaukee Airport, is a family-friendly hotel where Kids Stay Free in parents room. Enjoy our huge indoor pool and fully-equipped fitness center. Leisure travelers will love our proximity to Miller Brewery Tours, Wisconsin State Fair Park and Milwaukee Summer Fest Grounds.Crowne Plaza, the best value for Milwaukee, Wisconsin Hotels. ... more   less 
Reservation Options:
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Also Known As:
Crowne Plaza Milwaukee Arpt Hotel Milwaukee

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