I booked this hotel to attend a convention. There were other hotels available for similar prices but I CHOSE the Hampton brand because of good experiences previously. Let's start with the positive: the beds were clean and very comfortable and the breakfast area was well stocked and continually tidied. The location is very good and within walking distance of many of Milwaukee's attractions.
Now the negatives: the front desk excused problems (primarily a/c and heating) but saying it is a "historical property" and is "under renovation". That work is ongoing is evident by the beaten up walls of the elevator and the very tired rooms. We shared those same elevators with the plumbers and other workers throughout our stay. Our door lock didn't work and it took two trips to the front desk to be told that that specific lock only worked if you lifted the handle. Perhaps the front desk could have advised us of this upon check in. Our guests had to change rooms three times before they were in a room with functional a/c and heating.
My suggestion: the property should close, renovate and then re-open as a fully functioning property. It was not an inexpensive stay for a Hampton in a mid-market city. Guests were not advised of the renovation upon making a reservation. Had they been so, the guests could have selected another property in the same brand family at a similar pricepoint.
- Official Description (provided by the hotel):
- Hampton Inn & Suites Milwaukee Downtown is located in Milwaukee, close to Riverside Theater, BMO Harris Bradley Center, and Milwaukee Art Museum. Nearby points of interest also include Marquette University and Summerfest grounds. Recreational amenities include an indoor pool, a spa tub, and a 24-hour fitness facility. This hotel has a 24-hour business center and offers small meeting rooms and audiovisual equipment. All stays include free hot breakfast and internet. ... more less
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- Also Known As:
- Hampton Inn And Suites Downtown Milwaukee Hotel
- Hampton Inn Milwaukee
- Milwaukee Hampton Inn