First, let me say this: the hotel is gorgeous. It's a wonderfully renovated art deco hotel, replete with a very impressive facade and beautiful lobby--it gives you Gatsby in Milwaukee, down.
BUT. Service here...not so 3.5/4 star. I waited outside for 5 minutes while a Hilton employee just leaned against a wall staring at other people before he informed me that there was no valet service, and I'd have to self-park. I'm not complaining about self-parking, but to not be informed of that from the get? Mildly irritating. The check-in process was no walk in the park either.
The staff-person checking me in seemed to confuse haughtiness for professionalism, evidenced by his condescening tone and 21 questions. Having checked in to my fair share of hotels, I can definitely say that this felt more like being interviewed by a rude drag queen at a bar than checking in to a service-oriented hotel.
TIP: Don't go to the "It's Miller Time" restaurant. The food is Applebee's quality at best, and their "massive" beer list is almost completely bottle, with the usual suspects on tap.
- Official Description (provided by the hotel):
- This elegant, historic hotel is a landmark in downtown Milwaukee. Recently renovated guest rooms and suites provide modern comforts. The hotel is connected by skywalk to the Wisconsin Center and is in the middle of thriving downtown shopping, eating and theater areas. All of Milwaukee's great attractions are minutes away including Miller Park, BMO Harris Bradley Center, Milwaukee Art Museum, Harley Davidson Museum and Discovery World. ... more less
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- Also Known As:
- Hilton Milwaukee City Hotel Milwaukee
- Hilton Hotel Milwaukee City Center
- Milwaukee Hilton