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“Great staff and atmosphere!”

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Hilton Garden Inn Milwaukee Airport
Ranked #4 of 56 Hotels in Milwaukee
Certificate of Excellence
GreenLeadersSilver level
Aubrey, United States
2 reviews
“Great staff and atmosphere!”
Reviewed 20 November 2013

From the moment we drove in, the service and atmosphere were first class. We travel across the US every month and stay in many hotels. This is one of the best. Loved the fire pit outside. Also, across the street is a great pub is you are looking for a place to hang out. Thank you!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeremy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 21 November 2013
Dear Jeremy J,

It was great to hear from you and even better to hear how much you enjoyed your recent stay with us! Our entire staff is highly committed to creating a warm and enjoyable atmosphere for our guests and exceptional service is 100% our priority. I am glad you were able to enjoy our firepit area, it tends to be one of the "hot spots" at our property to just sit back and relax. On behalf of the entire team, it was our pleasure to have you and we hope to see you again soon.

Kind Regards,

Janine M. Osborne
Sales Manager
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1,011 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
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English first
Lawrenceville, United States
2 reviews
Reviewed 19 November 2013

Wonderful staff at all levels. Cleaning crew worked around my night schedule and were very quite during the day. Complete satisfaction from a road warrior. Don't worry about the airport sound, very quiet as I was sleeping during the day.

  • Stayed November 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Al F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 20 November 2013
Dear Al F,

Thank you very much for sharing your feedback regarding our staff and property. It is great to hear you were able to enjoy the benefits of our soundproof hotel and that you were able to get a good nights rest. I can only imagine this is critical to keep a road warrior going strong and I am very happy we were able to accommodate. We appreciate the kind review of our housekeeping staff and I will be sure to pass along your comments to the entire team. We hope to see you again soon when your travels bring you back our way.

Kind Regards,

Janine M. Osborne
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 17 November 2013

We stayed at the hotel, parked there for our trip and took the shuttle to the airport which is 5 minutes away. It worked well for us. There is a Super Saver lot at the airport which is $6 per/day and has shuttle service. This may be less expensive depending on the length of your stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 20 November 2013
Dear MargaretC,

We appreciate you taking the time to share your comments regarding your recent stay at our property. I am delighted to hear you found our Park-N-Fly Package convenient for your travel needs. We hope you had a great time on your trip and hope to see you again soon.

Kind Regards,

Janine M. Osborne
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford
Level 5 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 November 2013 via mobile

We stayed hear because my daughter got married near by. This hotel was very accommodating to the wedding guests, provided a shuttle from the hotel to the venue, upgraded the bride and grooms room for no charge. The rooms were clean and most surprising to me was how quite it was. We are right next to the airport and really could not hear the planes. We had several family members that flew in for the wedding, and the hotel shuttled them back and forth to the airport! Friendly staff, great place!

Stayed November 2013
Helpful?
Thank Teabop12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 18 November 2013
Hello Teabop12,

Thank you for taking the time to share your comments regarding your recent experience at our hotel. It was our sincere pleasure to take part in such a special time for you and we were delighted to have the opportunity to assist with meeting your travel needs. I am happy to hear that the complimentary shuttle to the airport was convenient for your travelers, and that you enjoyed the benefits of our soundproof hotel. Most importantly, congratulations to your daughter and her new husband on their wedding. Best wishes to everyone and we hope to see you again soon.

Warm Regards,

Janine M. Osborne
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level 1 Contributor
3 reviews
Reviewed 15 November 2013

Here on business, I was glad to see we were booked at the HGI. They are usually consistent in cleanliness, rooms, bed and breakfast--the things that count. This one however, was ABOVE and beyond expectations! The checkin staff were comparable to 5-star hotel staff! Friendly, welcoming, prompt and accommodating. The room was spacious and well-equipped, complete with a Keurig coffee maker---a nice perk. (I don't know if every room is like mine since I'm a Hilton Honors member.) Excellent! Five-stars!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Treader2168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 18 November 2013
Dear Treader2168,

We are very pleased that you enjoyed your stay with us during your recent business trip to Milwaukee. It was great to hear that you found our guest service staff friendly, welcoming and prompt. I will be sure to pass along your comments to the entire front desk team. The Keurig coffee makers are brand new and we are delighted you enjoyed this new perk at the hotel. Thank you for the rave review and we truly appreciate your loyalty. We look forward to seeing you again very soon.

Kind Regards,

Janine M. Osborne
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013

We stayed here after a night at the Pfister in downtown Milwaukee. This was our fourth stay. The staff is wonderful - cheerful, helpful and experienced. The rooms are unfailingly clean and fresh. The beds are comfortable and new. The restaurant is surprisingly good and the coffee is free, AND Starbucks. We spent about $100 more for a total of four nights here vs. one night at the Pfister and they outperformed the Pfister in almost every way. The only drawback is the industrial surroundings, but for $90 or $100 a night I can live with that. Lovely pool, hot tub and exercise room. This place is great!

Room Tip: No issues of noise, but facing the car rental place is very quiet.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank ACM917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 18 November 2013
Dear ACM917,

Greetings from the HGI Milwaukee Airport! Thank you for your kind review regarding your recent stay at our Hilton Garden Inn. We are thrilled to hear you enjoyed the many amenities of our full-service property and we are proud to be your hotel of choice when staying in the Milwaukee area. We really appreciate the great feedback in reference to the cleanliness of the hotel. Our entire housekeeping staff is incredibly committed to making sure every inch of this hotel sparkles and I will be sure to pass along your comments to the entire team. We truly value your loyalty and hope to see you again very soon.

Kind Regards,

Janine M. Osborne
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2013

It's an HGI - like all others, it carries the family brand well. The checkin/checkout staff were excellent, but breakfast and bar service were both a little sluggish. All in all, I have no complaints, and will likely stay at this (or another HGI) in the future, as need arises.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wizzardude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, 18 November 2013
Dear Wizzardude,

We really appreciate you taking the time to share your honest feedback regarding your stay at our property. It is incredibly helpful for us to identify what areas need improvement. I am very happy to hear our front desk staff was accommodating and I will be sure to share your comments in reference to the restaurant with our entire management team. You are a valued guest and our goal is to exceed your expectations in every area, every time. We hope to see you again very soon.

Regards,

Janine M. Osborne
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Milwaukee Airport

Property: Hilton Garden Inn Milwaukee Airport
Address: 5890 S Howell Ave, Milwaukee, WI 53207-6603
Phone Number:
Region: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Milwaukee
#2 Business Hotel in Milwaukee
#3 Green Hotel in Milwaukee
#4 Best Value Hotel in Milwaukee
#4 Family Hotel in Milwaukee
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Milwaukee Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Milwaukee Airport located right off I-94 and within a short distance from General Mitchell International Airport. We are only 8 miles from downtown Milwaukee, where you'll find plenty of restaurants and entertainment for your business or leisure stay. Guest rooms include free internet/WiFi and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton Hotels Direct, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Milwaukee Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Milwaukee Airport Hotel Milwaukee

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