First impression was very good. Has a very safe and secure parking garage. I was in Milwaukee for a week for a business convention and was sharing a one room suite with two other women.
When you walk in the room is quite striking with very high ceilings and a really beautiful view of the river & buildings. It has a nicely equipped kitchenette. However the coffee pot didn't work the first day which they promptly replaced. A few days later we discovered the garbage disposal didn't work.
I slept the first night on the pull out sofa. This is truly the WORST pull out I have EVER slept on. The mattress on it is about 5 inches thick and you will be crippled the next day. It's awful. We called the desk the next day to request another mattress but they didn't have any. They did offer to move us to another room, but that would have required moving three women and a weeks worth of groceries. So I decided I would just put the mattress on the floor. However upon returning to our room late that night I ran into an employee delivering a roll-away bed to another guest. So I asked if I could have one sent to my room as well and it was delivered right away. Why wasn't that suggested when we called that morning? Good news, the roll-away was quite comfortable.
The next issue was the TV. They have a real problem with the TV's in this hotel. Sometimes it worked fine, other times all you got was sound and no picture. Very random! So the same sweet man that delivered the bed came back to the room to tell us the secret to the TV. You had to shut it off on the side of the TV and (virtually reboot it) to get it to operate with both sound and picture. When I had initially called down to the desk about the TV the desk clerk said that they have a lot of guests having a problem with the TV's and she would send someone to show us how to work it. Clearly a problem they need to resolve!
So after getting a new coffee pot, new bed, repaired garbage disposal, soap for the dishwasher and the secret combination for the TV, we enjoyed our stay.
Would I stay here again? Probably not....
- Official Description (provided by the hotel):
- Housed in the historic Marshall Fields building, the Residence Inn Milwaukee Downtown blends old-world splendor with modern amenities. Recently renovated, our downtown Milwaukee hotel is an all-suites hotel offering an incredible location. We're connected to the Shops of Grand Avenue and within walking distance to Midwest Airlines Center, the theatre district and Bradley Center. Whether relocating to Milwaukee or looking for a Milwaukee extended-stay hotel, you'll feel right at home. Choose from studio, one- or two-bedroom suites with full kitchens, luxurious bedding, flat-screen TV, wireless Internet, and separate living areas. At any time, visit our market, business center, and fitness center, all open 24-hours. Enjoy a complimentary daily breakfast buffet and social hour with food and beverages (Mon-Wed). Surrounded by many businesses and cultural attractions, the Residence Inn offers first-class service and friendly staff. ... more less
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- Also Known As:
- Residence Inn Milwaukee Downtown Hotel Milwaukee
- Milwaukee Residence Inn