I must admit I was expecting a lot- I had rented the King Whirlpool Suit for my husband as a birthday surprise. However, not only was I let down, I was downright disgusted. First the front service desk is quite possibly one of the rudest group of individuals I have come across in Milwaukee. When I visit Milwaukee I often comment on how nice the people are - well that is because all the hostel folks work for this hotel. The young man at the desk told us to wait aggressively while he 'yelled' at another hotel guest over the phone to move their car. He then threw the keys at us and didn't even tell us our room number let alone welcome and have a nice day.
We get to our room - one of the priciest rooms in the hotel. Not only is the room underwhelming, but it was DIRTY! We had BLOOD stains on our sheets and black marks all over the comforter. HOW DO YOU MISS BLOOD STAINS ON SHEETS! The best part is that when I called downstairs she didn't seem surprised by my findings, she didn't apologize, and she said she'd send someone up. 45 minutes later some came. She changed our sheets with the door wide open as we sat on the couch as if punished. The housekeeper was muttering to herself the entire time- and at no point did anyone seem disgusted by what they saw- which is what disturbed me the most.
We paid $273 for this room.
NEVER AGAIN. Go to County Clare. The room looks roughly the same (it also has a whirlpool) the rate is $145 and they are very hospitable and most importantly CLEAN!
- Official Description (provided by the hotel):
- A shining example of true Art Deco style, the Ambassador Hotel provides an urban oasis near the heart of downtown Milwaukee. Discover a remarkable blend of modern amenities and 1920's Art Deco design. From the original marble floors and bronze elevator doors to the ornate plasterwork, every detail of the Ambassador Hotel is a testament to the bold beauty of Art Deco. Our spacious guest rooms share the same level of sophisticated decor. Guests enjoy luxurious bedding, HD smart elevisions and complimentary Internet access. Savor sumptuous global American cuisine in an upscale yet casual atmosphere at Envoy Restaurant & Lounge. Chef Michael Long crafts globally inspired innovative dishes made using fresh, local ingredients. But first, work up an appetite with a visit to our well-equipped fitness center that features cardio equipment with individual TV screens. Ready to explore all that downtown Milwaukee has to offer? Our complimentary shuttle service provides front door, red carpet service. Host your next social gathering in our Art Deco designed Embassy Room or host a corporate meeting that takes advantage of state-of-the-art audiovisual equipment in our Attache' Room. The Ambassador Hotel offers a variety of intimate event venues that can comfortably accommodate 20 to 80 people. Perfectly located on the west side of downtown Milwaukee near the Marquette University campus, our stylish hotel offers the perfect base for exploring the best attractions in the city. Catch a ball at a Milwaukee Brewers baseball game under Miller Park's retractable dome, attend a show in the Milwaukee Theatre District, tour the Miller Brewery or explore the Harley-Davidson Museum. If you have any questions about area attractions or need assistance arranging tours, please don't hesitate to ask our Guest Experience Manager. Reserve a room at the Ambassador Hotel during your next visit to Milwaukee and experience legendary customer service in extraordinary Art Deco style. ... more less
- Reservation Options:
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- Also Known As:
- Ambassador Hotel Milwaukee